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Popup to Sync files appears behind Oxygen Author App
Posted: Mon Nov 15, 2021 8:57 pm
by akheiljain
When opening Oxygen with integration with SDL/RWS Authoring Bridge, the popup to sync files from the server appears behind the main application, and shows the user a infinite spinning circle.
Re: Popup to Sync files appears behind Oxygen Author App
Posted: Tue Nov 16, 2021 8:03 am
by Radu
Hi,
I'm afraid Oxygen does not control how the dialog implemented in the SDL connector works or misbehaves. Please contact SDL about this problem, they can get back to us if they need advice from our side.
Regards,
Radu
Re: Popup to Sync files appears behind Oxygen Author App
Posted: Wed Nov 17, 2021 6:04 pm
by akheiljain
Hi Radu,
Thank you for you prompt response as usual, have contacted SDL Support, will circle back with the resolution, in the spirit of helping others running into the same issue. Thanks