Page 1 of 1

Reset XML Author 22.1 ? Unknown Filepath leads to loop.

Posted: Fri Aug 28, 2020 3:59 pm
by deepbluesea70
Hi there,

I am currently stuck when using the DITA Maps Manager.

To add a topic in a LwDITA map, I call the context menu Append Child. Whatever I choose from the submenu, for example, Reference... leads to the displayed error:
XMLauthor-error-msg.png
XMLauthor-error-msg.png (48.87 KiB) Viewed 877 times
When I click OK, the popup comes up again, endlessly. In between, there is sometimes another Windows popup, giving away information about a shortcut that could not be found. I have a feeling that the target belongs to a network drive that I once had, but I have no longer access to.

All I can do is call up the task manager and end XML author, but the error does not go away after restarting it.

I found https://www.oxygenxml.com/doc/versions/ ... ences.html, checked all config files for the missing target location, but couldn't find it in the XML config or XML history files.

Any hints how I could reset XML author so that I can work normally again?

Thank you,
Jens

PS UPDATE:
Actually, the popup does not come up endlessly, but 20 times or so. After that, the XML author dialog opens, so that I can browse to my target file(s). However, every time I navigate to a directory, the same error popup comes up again 20 times, also for directories I obviously have access to:
XMLauthor-dialog-and-error.png
XMLauthor-dialog-and-error.png (29.78 KiB) Viewed 874 times

Re: Reset XML Author 22.1 ? Unknown Filepath leads to loop.

Posted: Mon Aug 31, 2020 1:10 pm
by adrian
Hello,

This is related to a known issue
Error message when opening the explorer inside Oxygen

The dialog message is triggered by the file browser (JFileChooser). This JFileChooser component is passing along the message got from Windows API instead of ignoring it. The issue is present in Java 8 updates since 191 and up to 202 for all file browse dialogs. Java 8u202 is bundled with Oxygen v21.0 and later. Unfortunately newer updates of Java 8 (after update 202) require a commercial license from Oracle, so we can no longer distribute them with Oxygen. The alternative is to use the distribution of Oxygen that bundles OpenJDK.

This message usually appears if you have broken shortcuts placed in key locations, like Desktop. The message dialog may appear several times (once for each broken desktop shortcut). Removing/moving the broken shortcuts from Desktop is the only way to avoid the issue for Java 8u202. Especially check for shortcuts that may be pointing to locations you no longer have access to (e.g. inaccessible network locations) or shortcuts to files or folders that no longer exist.

As an alternative, you could download and install the distribution of Oxygen that bundles OpenJDK. Look on the download page for the download link "Windows 64-bit (Includes OpenJDK)": Regards,
Adrian