Oxygen XML Forum

Here is something that has been annoying me for a while. To start off, I create normal parent & child topics, then:

Scenario 1
If I do not specify a "chunk" setting, the resulting WebHelp shows the parent/children in the left nav TOC. If I search for a a child topic (using its topic title), the topic is found high up in the search results.

Scenario 2
If I set "chunk" to "to content", the resulting WebHelp shows only the parent in the TOC nav, and there is a separate mini-TOC in the upper right corner of the topic. BUT in this case, searching a child topic by title does not find the topic! It may be buried at the very end of the search results, but I've scanned the first several pages of hits and it is not found.

Question: Is this a bug in WebHelp or in OxygenXML? Or just a design flaw? Can I work around this?

I would like to use "chunk: to content" more often because I like the mini-TOC and it helps keep the TOC streamlined. But the drop in findability of the child topics is a real deal killer in my view.

Hi,

Thank you for your feedback.

Unfortunately, in the current implementation of WebHelp Responsive it is not possible to achieve this. We already have this feature request to our issue tracking tool and I have added your vote and your comments to it.

Regards,
Ionela

Thanks for the response. That is what I expected unfortunately.

Let's hope the issue gets corrected soon!

Hello,
I have the exact same issue and I was wondering when this feature/improvement is planned to be released.
My colleagues use the chunk:"to-content" attribute extensively but chunked topics not showing up on the search results is a deal-breaker.
Please, add my vote to your issue tracking system.
Thanks!

Hello,

I've added your vote for it and we will update this thread when/if this gets implemented.

This feature is one that our team would also like to see added, as chunked topics currently do not display in search results.

Hello,

I've added your vote for this feature in our internal issue tracking system.

Add my vote for this one, too. We use chunk="to=content" extensively and the lack of search for those child topics has been a real problem for our users.

Hi pamela6ca,

I've also added your vote for this feature in our internal issue tracking system.

Hi,
I'm currently facing the same issue. Please add another vote

Hi Marcus,

I've added your vote for this feature in our internal issue tracking system.

Same issue. Can you add +1 in votes please ?

Hi jdupont,

I've just added your vote for it in our system.

We will notify this thread when this will be fixed.

Regards,
Costin

+ 1 vote, please and thank you

Hi Dan02,

I've added your vote and gave the issue we have logged in our system a bump.

Thank you and regards,
Costin

Thanks Costin!
Cheers,
Dan

Old topic but I just stumbled across this issue when trying to search my chunked Webhelp content with the default search engine. Is this still in the backlog or is there a better search solution for Webhelp content (for example use the Feedback addon that I have read about in other forum posts)?

Hi,

I'm sorry, but in the current WebHelp implementation this issue is still in the backlog. I have added your vote to it.

Let us know if you need further assistance.

Regards,
Ionela