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Java console error and oxygen interface problem

Posted: Tue Aug 01, 2006 3:08 am
by gjledger2k
Just downloaded and installed 7.2. The screen is grey. Here is the java console error:

[ AWT-EventQueue-0 ] - java.lang.NullPointerException
java.lang.NullPointerException
at ro.sync.exml.b.A(Unknown Source)
at ro.sync.exml.h.Ĝ(Unknown Source)
at ro.sync.exml.h.I(Unknown Source)
at ro.sync.exml.A.dockableFrameDocked(Unknown Source)
at com.jidesoft.docking.DockableFrame.fireDockableFrameEvent(Unknown Source)
at com.jidesoft.docking.DockableFrame.setDocked(Unknown Source)
at com.jidesoft.docking.DockableFrame.setContext(Unknown Source)
at com.jidesoft.docking.DefaultDockingManager.a(Unknown Source)
at com.jidesoft.docking.DefaultDockingManager.loadLayoutFrom(Unknown Source)
at com.jidesoft.swing.LayoutPersistenceManager.loadLayoutFrom(Unknown Source)
at com.jidesoft.swing.AbstractLayoutPersistence.loadLayoutDataFromFile(Unknown Source)
at ro.sync.exml.T.A(Unknown Source)
at ro.sync.exml.MainFrame.changePerspective(Unknown Source)
at ro.sync.exml.MainFrame$2.run(Unknown Source)
at ro.sync.ui.G$1.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:199)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:461)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:190)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:176)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:110)

Have already got the most recent Java update from Apple. I'm running Tiger.

Tried to launch oxygen from terminal: got this error:
Last login: Mon Jul 31 18:40:21 on console
Welcome to Darwin!
gregory-ledgers-mac-mini:~ gregoryledger$
gregory-ledgers-mac-mini:~ gregoryledger$ sh oxygenMac.sh
oxygenMac.sh: oxygenMac.sh: No such file or directory
gregory-ledgers-mac-mini:~ gregoryledger$

Just spent last week convincing several managers at my company to pay for XSLT training using Oxygen. I don't want this problem when they purchase the professional edition.

Already sent you this message from the support center AND via email.

more info

Posted: Tue Aug 01, 2006 6:16 am
by gjledger2k
Went to Java preferences. Was running Java 5.0. I switched it to Java 1.4.2. This did not solve the problem.

Also tried rebuilding the registry, but got an error that said : is not a directory.

Re: Java console error and oxygen interface problem

Posted: Tue Aug 01, 2006 11:34 am
by sorin_ristache
Hello Greg,

As I said in the reply to your bug report sent by email yesterday we need more details about this error. It is the first time we receive this stack trace and the oxygen.log file which I asked you to send by email will provide the needed details. I did not receive an error message to my email reply so I assume you got my email. Please send the oxygen.log file generated on your Mac computer.
gjledger2k wrote:Tried to launch oxygen from terminal: got this error:
Last login: Mon Jul 31 18:40:21 on console
Welcome to Darwin!
gregory-ledgers-mac-mini:~ gregoryledger$
gregory-ledgers-mac-mini:~ gregoryledger$ sh oxygenMac.sh
oxygenMac.sh: oxygenMac.sh: No such file or directory
You must launch the command having as current folder the folder where oxygenMac.sh is located, that is the oXygen install folder, or alternatively specify the full path to the oxygenMac.sh file, like:

Code: Select all

sh  /path/to/file/oxygenMac.sh
Otherwise the Terminal interpreter cannot find the file. Please run the command in the oXygen install folder and tell us if oXygen starts up correctly using this start method.

Regards,
Sorin

still can't run oxygen from terminal

Posted: Wed Aug 02, 2006 3:35 am
by gjledger2k
Maybe the path is wrong, but this is the path I got when I used applescript's "path to" command.

Here are the errors:

gregory-ledgers-mac-mini:~ gregoryledger$ sh \MacintoshHD\Applications\oxygen\oxygenMac.sh
MacintoshHDApplicationsoxygenoxygenMac.sh: MacintoshHDApplicationsoxygenoxygenMac.sh: No such file or directory
gregory-ledgers-mac-mini:~ gregoryledger$ sh MacintoshHD\Applications\oxygen\oxygenMac.sh
MacintoshHDApplicationsoxygenoxygenMac.sh: MacintoshHDApplicationsoxygenoxygenMac.sh: No such file or directory
gregory-ledgers-mac-mini:~ gregoryledger$

Thanks.

Posted: Wed Aug 02, 2006 9:31 am
by sorin_ristache
Hello,

First go to the oXygen install folder using a command like

Code: Select all

cd  /MacintoshHD/Applications/oxygen
Note the / characters. If you installed oXygen in that folder (/MacintoshHD/Applications/oxygen) then it contains a script called oxygenMac.sh. To start oXygen using this script run the command:

sh oxygenMac.sh

Regards,
Sorin

Got oxygen to load from the shell

Posted: Wed Aug 02, 2006 3:27 pm
by gjledger2k
but it still has a greyed out screen, with the accompanying Java null pointer exception error.
Sorry.

Posted: Wed Aug 02, 2006 3:46 pm
by sorin_ristache
Try the All platforms install kit. Does it work correctly ?

Regards,
Sorin

Posted: Thu Aug 03, 2006 11:02 am
by sorin_ristache
The thread continues here.

Regards,
Sorin