Exact phrase search issue
Posted: Mon Nov 27, 2017 5:19 pm
Hi,
We found that in the webhelp responsive search field, the search algorithm seems to handle phrases that include slashes (/) differently.
For example, if I search for -- activate/deactivate the xy option -- the result with the highest rating at the top is the correct match, but I find other topics that contain any of the words. This is a correct search result.
If I search for -- "activate/deactivate the xy option" -- which is the exact phrase, I get no result.
If I search for -- "activate deactivate the xy option" -- I get at least one match, but I have to leave out the slash to get it, but this is not the exact phrase.
Working with <oXygen/> XML Editor 19.0, build 2017042020.
Thanks,
Christina
We found that in the webhelp responsive search field, the search algorithm seems to handle phrases that include slashes (/) differently.
For example, if I search for -- activate/deactivate the xy option -- the result with the highest rating at the top is the correct match, but I find other topics that contain any of the words. This is a correct search result.
If I search for -- "activate/deactivate the xy option" -- which is the exact phrase, I get no result.
If I search for -- "activate deactivate the xy option" -- I get at least one match, but I have to leave out the slash to get it, but this is not the exact phrase.
Working with <oXygen/> XML Editor 19.0, build 2017042020.
Thanks,
Christina