Page 1 of 1

Webhelp search results blank for words in headings

Posted: Wed Nov 11, 2015 8:50 pm
by bcspendlove
I'd like to hear if anyone else has this issue. It started for me with Oxygen 17.1. I'm using Docbook 5.1, and have been for about a year without seeing this issue.

Here's what happens:

Transform Docbook XML into Webhelp with feedback using the same transformation we've been using (which is not the default).
Open the index.html from the output folder (local filesystem, not on a server).
Search for a word contained in one of the headings.
The results are completely blank.

Searching for words not contained in the headings works. Searching for multiple words works. It might not only be headings, that's just the pattern I've noticed. And sometimes words in headings work, too. It's confusing

I can transform the same XML source files with Oxygen 17.0 and the search works as expected. I did note that the 17.1 output search results are different for searches that do work. Results are in a different order, given different rankings, etc.

Same results whether stemming is turned on or not.

Does this happen to anyone else? We can't upgrade to 17.1 because of this.

Re: Webhelp search results blank for words in headings

Posted: Thu Nov 12, 2015 10:23 pm
by bcspendlove
After further investigation, it appears that stemming is the issue. I didn't see it before because I was just refreshing the page after turning stemming off and running the transformation, but you have to close the browser window and reopen it to see the difference.

Re: Webhelp search results blank for words in headings

Posted: Fri Nov 13, 2015 12:26 pm
by bogdan_cercelaru
Hello,

Thank you for reporting this issue. We were able to reproduce this and we fixed it.
I've already sent you an email with the patched file that fixes this issue.
The fix will be available in the next build of the Oxygen.

Regards,
Bogdan