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Webhelp Mobile - error loading page

Posted: Tue Oct 14, 2014 7:42 pm
by Boreas
Hello,

I generated from a Ditamap a document using the Webhelp Mobile, out of the box, scenario. I don't get any error message when generating and the web help opens properly.

But,
I can click the first level, corresponding to topic headings in my ditamap , and move to the topic level.
I can see the topics under each Topic Heading.
I can click the topic, but it does not open, I get an error message.(Error Loading PAge)

The funny thing is that if I rigth click the topic and select open in new tab , or in new window, the topic opens....

Any idea why I can't click directly on the topic title to open the content of the topic?


Regards

Re: Webhelp Mobile - error loading page

Posted: Wed Oct 15, 2014 9:54 am
by sorin_ristache
Hello,

You are right to expect that a new page with the topic content should be opened when you click on the topic title, however we need more details for reproducing this issue.
  • Please let us know in what browser (name and version) you get this problem.
  • Did you run the Webhelp-Mobile transformation in an installation of an Oxygen 16.x version?
  • Please send us a set of sample files for reproducing the problem: a sample DITA map and the included DITA topics.