Editor crash right after startup with EXCEPTION_ACCESS_VIOLA
Posted: Wed Nov 27, 2013 1:34 am
Hi,
My Oxygen Developer 15.1 crashes just a few seconds after startup. Here are the stats from the error report. Please let me know how I can fix this, and if you need the full report to be sent to you.
Best,
Frank
=========================================================
My Oxygen Developer 15.1 crashes just a few seconds after startup. Here are the stats from the error report. Please let me know how I can fix this, and if you need the full report to be sent to you.
Best,
Frank
=========================================================
Code: Select all
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006c277ffb, pid=7912, tid=10112
#
# JRE version: Java(TM) SE Runtime Environment (7.0_40-b43) (build 1.7.0_40-b43)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.0-b56 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [aticfx64.dll+0x37ffb]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
(snip)
VM Arguments:
jvm_args: -Dexe4j.semaphoreName=Local\c:_program_files_oxygen_xml_developer_15_oxygendeveloper15.1.exe -Dexe4j.isInstall4j=true -Dexe4j.moduleName=C:\Program Files\Oxygen XML Developer 15\oxygenDeveloper15.1.exe -Dexe4j.processCommFile=C:\Users\fwang\AppData\Local\Temp\e4j_p7912.tmp -Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Djava.library.path=C:\Users\fwang\AppData\Local\Google\Chrome\Application;C:\Program Files (x86)\Microsoft Office\Office14\;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\RSA SecurID Token Common;C:\Program Files (x86)\ATI Stream\bin\x86_64;C:\Program Files (x86)\ATI Stream\bin\x86;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files (x86)\Enterprise Vault\EVClient\;C:\Program Files\Perforce;C:\Program Files (x86)\Notepad++;C:\Program Files (x86)\cmdline;C:\Program Files\VanDyke Software\Clients\;c:\Program Files\Java\jdk1.6.0_31\bin;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files\TortoiseSVN\bin;C:\Program Files\jEdit;c:\users\fwang\appdata\local\temp\e4jeae3.tmp_dir1385504004\jre\bin;c:\program files\oxygen xml developer 15\jre\bin -Dexe4j.consoleCodepage=cp0 -Dcom.oxygenxml.app.descriptor=ro.sync.exml.DeveloperFrameDescriptor -Dcom.oxygenxml.tree.readonly=false -XX:SoftRefLRUPolicyMSPerMB=10 -XX:MaxPermSize=256m -Dsun.java2d.noddraw=true -Dsun.awt.keepWorkingSetOnMinimize=true -Dinstall4j.launcherId=19 -Dinstall4j.swt=false -Xmx1500m -XX:+UseParallelGC -Dcom.oxygenxml.language=English -XX:OnError=C:\Program Files\Oxygen XML Developer 15/rp.exe -XX:ErrorFile=C:\Users\fwang\AppData\Local\Temp\/oxy_jvm_crash.log
java_command: C:\Program Files\Oxygen XML Developer 15\oxygenDeveloper15.1.exe
Launcher Type: generic
(snip)
--------------- S Y S T E M ---------------
OS: Windows 7 , 64 bit Build 7601 Service Pack 1
CPU:total 4 (2 cores per cpu, 2 threads per core) family 6 model 42 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, avx, aes, ht, tsc, tscinvbit
Memory: 4k page, physical 8302388k(3951100k free), swap 16602912k(11021332k free)
vm_info: Java HotSpot(TM) 64-Bit Server VM (24.0-b56) for windows-amd64 JRE (1.7.0_40-b43), built on Aug 26 2013 22:38:32 by "java_re" with unknown MS VC++:1600
time: Tue Nov 26 14:16:10 2013
elapsed time: 53 seconds