Oxygen XML Forum

Hi,

today I receive a "E175002 handshake alert" error when trying to sync with a SVN repo. Yesterday I upgraded from Oxygen 15.0 to Oxygen 15.1.

I'd appreciate any kind of help.

Thanks a lot!

cube

Hello,

There were no explicit changes regarding SVN repository authentication in oXygen 15.1 (bundled SVN Client). But, the internal SVN library and the bundled JVM were updated, so the cause could be from one of them.

Let us know:

• what protocol do you use to access the repository (http, https, svn...)?
• if you use https, what are the encryption protocols accepted by your repository (SSLv3, TLSv1)?
• when does the error occur? When you access the repository from the Repositories view, or from your working copy (like trying to commit or update).
• do you use other JVM than the one bundled with oXygen?
• what operation system do you use and what version? (Windows 7/8, Mac OS, Linux...)
• where there any recent changes in the repository configuration, that could make Syncro SVN Client to misbehave, based on what it cached from previous connections?
• did you check your proxy settings within oXygen/Syncro SVN Client? (see Options > Preferences > Network Connection Settings > Proxy)
• have you tried Options > Reset Authentication? Please note that this option resets all known authentication data, cached by Syncro SVN Client.

You can answer all these question on our Syncro SVN Client support e-mail address: support@syncrosvnclient.com. Doing so will allow us to contact you back for further details and investigation. Also, we will provide you a configuration file to fully debug connection and messages between your client and the repository.

Waiting your e-mail...

Best Regards,
Florin Avram
----------------------
Syncro SVN Client Team

Hi Florin,

thanks for your replay. You've got mail.

Hi,

Just in case anyone else could have similar issues - the problem seems to be related with Java 7 SSL support (actually, with TLS + SNI). If using self-signed server certificates without ServerName set, you can set the property -Djsse.enableSNIExtension=false in the .vmoptions files (oxygen***.vmoptions / syncroSVNClient.vmoptions) found inside the directory in which the application is installed.

Best Regards,
Florin Avram
----------------------
Syncro SVN Client Team