Windows Defender Smartscreen does not like the Oxygen Author installer

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JanDoggen
Posts: 1
Joined: Wed Nov 18, 2020 1:47 pm

Windows Defender Smartscreen does not like the Oxygen Author installer

Post by JanDoggen » Wed Nov 18, 2020 1:55 pm

I just downloaded the 64 bit version of Oxygen Author. When starting the installer Windows defender Smartscreen came up:
image.png
image.png (10.24 KiB) Viewed 235 times
Installed version is 22.1 build 2020100710
Installed from D:\Temp\oxygenAuthor-64bit.exe, 308052448 bytes

adrian
Posts: 2736
Joined: Tue May 17, 2005 4:01 pm

Re: Windows Defender Smartscreen does not like the Oxygen Author installer

Post by adrian » Wed Nov 18, 2020 4:21 pm

Hello,

We are aware of this. There is a note on the download page for v22.1:
When running the installer, if you receive a Windows Defender SmartScreen message stating that it "prevented an unrecognized app from starting", click on More Info. If the Publisher is "Syncro Soft SRL", it is safe to press the Run anyway button.
When the code signing certificates used for signing Oxygen (v22.1) were renewed, the reputation with Windows Defender SmartScreen was lost and it started to show popups that Oxygen is an "unrecognized app". We have addressed this for v23.0 (will be released very soon) and a maintenance build that fixes the problem for v22.1 will also soon follow.

Regards,
Adrian
Adrian Buza
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com

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