oxygenxml editor error

<oXygen/> general issues.
Jamil
Posts: 89
Joined: Thu Oct 23, 2008 6:29 am

oxygenxml editor error

Post by Jamil » Wed Nov 18, 2020 7:01 am

My oxygenxml editor is currently attempting to display an error that I cannot read. The app is frozen as follows:

Image

It is currently stuck like this unable to be closed. This is running under Ubuntu 20.04.1 LTS.

Radu
Posts: 7428
Joined: Fri Jul 09, 2004 5:18 pm

Re: oxygenxml editor error

Post by Radu » Wed Nov 18, 2020 7:57 am

Hi,

If you write us an email (support@oxygenxml.com) we can provide you with a logging configuration file in order to enable full logging in Oxygen and find out the reason of the hangup.

Regards,
Radu
Radu Coravu
<oXygen/> XML Editor
http://www.oxygenxml.com

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