WebHelp search results missing CSS and have a different path

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davenz
Posts: 26
Joined: Mon Mar 11, 2019 11:53 am

WebHelp search results missing CSS and have a different path

Post by davenz »

Hi all,

I'm using Oxygen XML to publish WebHelp. My DITA map and topic hierarchy shows published topics and related media perfectly. I can browse and select published articles fine.

If I use WebHelp search, the site shows the expected list of ranked search results fine. But if I select a search result link, the site:

* Shows the article without the CSS (formatting and styling)
* Shows a different URL compared to browsing and opening the article directly

For a given article:

* Browsing and opening the article directly shows the URL

Code: Select all

https://docs.example.com/concepts/myproduct/article.html
* Using search and opening the article shows the URL

Code: Select all

https://docs.example.com/maps/concepts/myproduct/article.html

I'm pretty sure this did work correctly at some point. I'm using WebHelp scripting and a CI environment, so I'm wondering if it's a change that I've inadvertently made that caused this. Any clues that you can suggest?

I'm using Oxygen XML Editor version 22.1 and the same equivalent license for WebHelp.

Thanks,
Dave
davenz
Posts: 26
Joined: Mon Mar 11, 2019 11:53 am

Re: WebHelp search results missing CSS and have a different path

Post by davenz »

Ignore this. A simple caching issue.
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