WebHelp search for Japanese Chōonpu (ー) symbol not working

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B-E-N
Posts: 120

WebHelp search for Japanese Chōonpu (ー) symbol not working

Thu Feb 14, 2019 11:57 am

Hello,

one of our Japanese colleagues made us aware of an issue with the search function in our WebHelp for Japanese. Words that use the dash-like symbol "ー" do not show up in the search results. Wiki: https://en.wikipedia.org/wiki/Ch%C5%8Donpu

Here are some examples that do not appear in the search results when searching for those words:

エディター (editor)
メーター (meter)
サーバー (server)

Is there a way to teach the Japanese search certain words?

Thanks,
Benjamin
Costin
Posts: 504

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Tue Feb 19, 2019 12:27 pm

Hi Benjamin,

We managed to reproduce this behavior based on the example you provided, so we appreciate your feedback!
I logged this in our internal issues tracking system, so our development team will investigate further.

We will update this thread when/if we will implement an improvement in the WebHelp search engine.

Thank you and regards,
Costin
Costin Sandoi
oXygen XML Editor and Author Support
B-E-N
Posts: 120

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Tue Feb 19, 2019 12:40 pm

Thank you for looking into this.

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