Webhelp administrative page "View All Posts" not working

Having trouble installing <oXygen/>? Got a bug to report? Post it all here.
bcspendlove
Posts: 12

Webhelp administrative page "View All Posts" not working

Tue Sep 13, 2016 12:49 am

The "View All Posts" button on our webhelp with feedback admin page doesn't show any results. It asks for the product and version, like it should, but then the next window says "No Data Available".

The "Export Comments" button works correctly, and the comments are all visible on the content pages.

We're using Docbook 5.1 published to webhelp with feedback using Oxygen 18.0. I'm not certain, but I think this started when we upgraded to Oxygen 18.

Any ideas? A problem with PHP?
bogdan_cercelaru
Posts: 197

Re: Webhelp administrative page "View All Posts" not working

Tue Sep 13, 2016 9:09 am

Hello,

Please note that this is a known issue that has been resolved in a maintenance build and is available in the latest build of Oxygen XML Editor(build 2016081012).
Here you can find a list of resolved issues: https://www.oxygenxml.com/build_history.html
WebHelp with Feedback: "View All Posts" in Control Panel did not work.

Please let us know if you need further assistance.

Regards,
Bogdan
Bogdan Cercelaru
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com
bcspendlove
Posts: 12

Re: Webhelp administrative page "View All Posts" not working

Tue Sep 20, 2016 8:13 pm

I've upgraded to that version and rebuilt to a new directory, and it's still not working. Is there anything I should check?
bcspendlove
Posts: 12

Re: Webhelp administrative page "View All Posts" not working

Tue Sep 20, 2016 8:17 pm

Wait, I just thought of something: We have some customized files in the docbook framework, so when I upgraded, I just copied in the old frameworks folder. The fix was probably in there, and I'm still using all the old files. I'll diff the files we've changed and see if that works.

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