Namrata, Thank you for your reply. Strange, as this should not occur, as long as you are using the GUI scenario and if the required .jar file is present in its location. BTW, have you tried to recreate the transformation scenario, as Radu suggested to the user who initially reported the same issue o...

Hi, To determine what triggers the issue, we need you to provide a few more details. - What Operating System and which specific version / build of it are you using? To find this on Mac: From the Apple menu, choose About This Mac on Windows: Start menu > Run > type "winver" (without the quo...

Hi Peyton, There is no shortcut key set out-of-the-box for switching between different editing modes. However, the users could indeed define their own in the oXygen menu Options > Menu Shortcut Keys. Type " edit mode " in the search filter from the shortcut keys preferences window to filte...

Hi Namrata,

Could you please try applying the default (not tinkered with) DITA Map > WebHelp Classic scenario which comes predefined in oXygen?
Let me know if the transformation successfully finalizes and you obtain the output without modifying the scenario.

Best Regards,
Costin

Hi Susan, I've already replied to your email regarding this on the official support email. However, I am posting my reply also here, in case there are other users who might need this information. - We analyzed the sample XSD you provided and it seems that your schema does not have any global element...

Hello,

It is possible to import Excel documents in oXygen using the File > Import > MS Excel File menu.
However, there is no mapping involved, so you can not import Excel documents to follow an XML schema.

Regards,
Costin

Hi Lisa, I'm happy to hear that you've managed to obtain the transtype now. Also your suggestion is much appreciated, so I've already discussed with our documentation team and suggested to add a link to the "Installing a Plugin in the DITA Open Toolkit" section from our User-Guide in order...

Hi lisazeng, It is indeed possible to use DITA-OT plugins in order to obtain fine tuned outputs adapted to your expected results. And yes, as you already know, the plugin must be placed in your external DITA-OT/plugins folder and set oXygen to use the custom DITA-OT from its location (things which I...

Hi, Indeed, as per our User-Guide: > When the DITA Map WebHelp Responsive transformation is complete, the output is automatically opened in y1our default browser. What is opened more exactly after the transformation successfully completes without any errors is the Index.html default home page of the...

Hello, Specifically, which transformation scenario are you trying to apply in oXygen? What is the type of output you need to obtain? If possible, in order to better understand what you need to achieve, please sens us a sample file containing the safety note you need to change. You could use our offi...

Hi Seb,

I've just added your vote to the issue.

Regards,
Costin

Hi kanchana, The subtopics generation in the WebHelp output is controlled by a transformation scenario parameter. In order to get the same behavior as in version 18.0, you should edit the WebHelp Responsive transformation scenario you are using and go into the "Parameters" tab. Search for ...

Hello again, I have just sent you an email with the price quotes to upgrade your license to the latest version available. Please address all further sales related questions or inquiries on our official sales support email: sales AT oxygenxml DOT com Also, technical questions can be addressed to the ...

Hi again, Further investigation of this issue pointed us to a known bug in the DITA Open Toolkit 2.2.3, which we bundled in oXygen XML version 18.0 when that older version of oXygen was released. You can find more information about the bug I stumbled upon at: https://github.com/dita-ot/dita-ot/issue...

Hi GKlimeck, Please note that there are 2 different en.xml files corresponding to the 2 different DITA Open Toolkit versions that oXygen XML comes bundled with. For the changes to be reflected in the PDF output, it is important that you modify the right file, the one corresponding to the DITA-OT tha...

Hi Ann, The recommended version of DITA OT is the one that is also included in oXygen XML Author. However, WebHelp 19 was tested and should work fine also with DITA OT 2.2.2. In case you encounter any issues, feel free to provide more details or sample files to our support email - support AT oxygenx...

Hi Ann, There are two different versions of DITA Open Toolkit which come bundled in oXygen XML v19: one is DITA OT 1.8.5, the other is DITA OT 2.4.4. Webhelp transformation should work with any of the two versions. However, you can check specifically which one you are currently using in oXygen XML A...

Hi kbentley, We do not recommend modifying the original files coming by default in the oXygen installation folder or in any of its subfolders, as this could lead to oXygen stability issues or to undesired output when applying further transformations. That's why the suggested way to customize the tra...

Hi zzaewon, It is not very clear what is "xIncludeMerge". Is this a custom transformation scenario you might have configured? Also, we have a pretty hard time here surmising what the issue is and which specific contents in your documents or scenario configuration settings are causing it. T...

Hi Caval, This kind of problem might arise when the DITA Map is referencing one/some resource(s) (like: topics, other DITA Maps or even just an image) which could not be found in the same folder with the main DITA map, but might be outside of that folder. For situations like such, we've created a pa...

Hi Fredrik_Lönn, I tried but could not reproduce this. In oXygen XML Editor v19, I applied the transformation over the flowers.ditamap from the sample project and it ran and completed smoothly. From the oXygen user interface I used the predefined "DITA Map MS Office Word" scenario, with th...

Hi B-E-N,

I've added your vote to the feature request.

Regards,
Costin

Hi whyme, I just wanted to let you know that this problem has been resolved in the latest maintenance build of Oxygen 19.0, 2017042020 (released on April 24th): Saxon 9.7/XSLT: Fixed Stack Overflow error in Saxon 9.7 XSLT processor when processing XSLTs defining xml:id attributes. You can download i...

I just wanted to let you know that this problem has been resolved in the latest maintenance build of Oxygen 19.0, 2017042020 (released on April 24th): Saxon 9.7/XSLT: Fixed Saxon 9.7 "Duplicate binding slot assignment" error that occurred when XSLT containing attribute set was included fro...

Hi damahend, Please note that Acrolinx for oXygen is a separate plugin, developed by a different software company. Since we are not developing it, there aren't any Acrolinx settings included by default in oXygen. For Acrolinx plugin related questions, feel free to contact its developers, at: https:/...

Hi Dasaratharajkumar, What oXygen product type and version are you using and on what operating system? Are you working with large files? Larger than 30MB? If this happens frequently, you could avoid this problem by increasing the memory available to Oxygen. Below are the instructions for oXygen XML ...

Hi mhGLEIF. Actually the format and indent action can remove the blank lines between XML elements. The thing is that, by default, the action is set to preserve those lines as they are. However, in order to have them removed by pretty printing the document with CTRL+SHIFT+P, you should go into the oX...

Just to clear any trace of doubt, as it seems it is still not so clear for some of our users, oXygen XML v18.1 officially supports Eclipse Neon (4.6).

Regards,
Costin

Hi Ann,

I'm afraid that, as the transformations in WebHelp are based on the DITA-OT.
As this basically limits WebHelp to single threading, running WebHelp on multiple threads is not possible for the time being.

Best Regards,
Costin

Hi SathyaOX,

I have just replied to this by email.
Please note that all oXygen XML sales or licensing related questions should be addressed on our official sales support email, rather than posted on the public forum.

We should continue this discussion by email correspondence.

Regards,
Costin