Search found 833 matches
- by Costin
- Wed Jun 15, 2022 11:56 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Enabling Next and Previous topic buttons in webhelp output
- Replies: 3
- Views: 562
Re: Enabling Next and Previous topic buttons in webhelp output
Thank you Chris for the suggestions you offered to the user!
In addition to what Chris already mentioned, another good source of information on how to work with WebHelp product, could be the webinar events and the video presentations on our website.
Regards,
Costin
In addition to what Chris already mentioned, another good source of information on how to work with WebHelp product, could be the webinar events and the video presentations on our website.
Regards,
Costin
- by Costin
- Tue Jun 14, 2022 12:45 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Enabling Next and Previous topic buttons in webhelp output
- Replies: 3
- Views: 562
Re: Enabling Next and Previous topic buttons in webhelp output
Hi Sunil, The "Next" and "Previous" navigational buttons ar displayed if you set the value of the "webhelp.default.collection.type.sequence" parameter to yes. As for the PDF part, there is a dedicated procedure we have in this section from the WebHelp User-Guide , which...
- by Costin
- Tue May 31, 2022 11:40 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: HTML5 Output Query
- Replies: 4
- Views: 890
Re: HTML5 Output Query
Hello,
Could you please let us know which specific transformation scenario are you using?
Is it the DITA Map WebHelp Responsive, or the DITA Map HTML5?
Also, we need to know which specific version of the software are you using.
Best Regards,
Costin
Could you please let us know which specific transformation scenario are you using?
Is it the DITA Map WebHelp Responsive, or the DITA Map HTML5?
Also, we need to know which specific version of the software are you using.
Best Regards,
Costin
- by Costin
- Wed Apr 20, 2022 12:17 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Index Terms Link
- Replies: 4
- Views: 711
Re: Index Terms Link
Hi Kristin, Thank you for the details and for seding the publishing template! After a look at your output, it seems that, through your customization you are using a white background for the header, but the index terms link also has a white color, so it is not visible, even if it is present in the ou...
- by Costin
- Wed Apr 20, 2022 12:02 pm
- Forum: Common Problems
- Topic: Keywords on main webhelp page
- Replies: 2
- Views: 744
Re: Keywords on main webhelp page
Hi, Unfortunately, there is no out-of-the-box support to transfer the keywords from the DITA Map's root to the main page in the WebHelp output, using the current implementation of the WebHelp plugin. Probably this could be done through an XSLT customization though. Also, according to the DITA specif...
- by Costin
- Tue Apr 19, 2022 11:50 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Index Terms Link
- Replies: 4
- Views: 711
Re: Index Terms Link
Hi krobinett, Could you let us know first what specific version of WebHelp Responsive are you using? Then, in order to investigate this, we need you to send us the custom template that you are using in your transformation scenario. You could use our support email address (support@oxygenxml.com) to a...
- by Costin
- Fri Apr 15, 2022 11:56 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Validating HTML5 output produced with Oxygen 24.1 trial version
- Replies: 1
- Views: 487
Re: Validating HTML5 output produced with Oxygen 24.1 trial version
Hi Saurabh, In order to investigate, we need you to provide us a sample DITA Map hierarchy, in an as minimal form as possible, that we could use to reproduce the errors you refer to. To attach and send us the files, you could use the online contact form for Oxygen XML technical support . Regards, Co...
- by Costin
- Tue Apr 12, 2022 11:42 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Pop-ups not working on some images
- Replies: 1
- Views: 417
Re: Pop-ups not working on some images
Hi, Unfortunately, we are not aware of such issues. In order to investigate this, we would appreciate if you could send (using either the online support form or the official support email - support@oxygenxml.com), consisting of a complete DITA Map files hierarchy, in an as minimal form as possible -...
- by Costin
- Mon Apr 11, 2022 11:52 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Project files, absolute paths and Oxygen publishing templates?
- Replies: 14
- Views: 2299
Re: Project files, absolute paths and Oxygen publishing templates?
Hi Raymond,
It is not very clear for us what exactly are you trying to use - an Oxygen project (.xpr), or a DITA project file? We need to clarify this first, in order to provide you accurate information.
Regards,
Costin
It is not very clear for us what exactly are you trying to use - an Oxygen project (.xpr), or a DITA project file? We need to clarify this first, in order to provide you accurate information.
Regards,
Costin
- by Costin
- Fri Apr 01, 2022 11:59 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Navigation tree not displayed when jumping from glossary term
- Replies: 5
- Views: 1013
Re: Navigation tree not displayed when jumping from glossary term
Hi Tanja, As you mentioned that: I am using a customized version of the WebHelp Responsive scenario in Oxygen XML Editor 24.1 . I suggest, if you are using the default DITA-OT that Oxygen XML Editor comes bundled with and you do not use any custom publishing templates, you should try with the defaul...
- by Costin
- Tue Mar 29, 2022 11:45 am
- Forum: Common Problems
- Topic: What is the webhelp search syntax?
- Replies: 1
- Views: 479
Re: What is the webhelp search syntax?
Hi Kendra, The rules supported by the search engine in WebHelp are documented in this section from the WebHelp Responsive User-Guide. As you can see from the search rules; - You can use quotes to perform an exact search for multiple word phrases (for example, "grow flowers" will only retur...
- by Costin
- Fri Mar 18, 2022 1:02 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: webhelp ToC navigation to chunked content
- Replies: 4
- Views: 1530
Re: webhelp ToC navigation to chunked content
Hi Anne, There is a dedicated transformation scenario parameter that could be used to include or exclude links to chunck topics from the WebHelp output. See the parameter's definition in the WebHelp Responsive Transformation Parameters section from the WebHelp User-Guide. More specific, if you edit ...
- by Costin
- Tue Mar 15, 2022 3:38 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: webhelp ToC navigation to chunked content
- Replies: 4
- Views: 1530
Re: webhelp ToC navigation to chunked content
Hello,
This is just to update the thread and inform you that this issue has been resolved in the latest maintenance build of Oxygen XML WebHelp 24.1, 2022030500 (released on March 10).
You can download it from our web site:
http://www.oxygenxml.com/download.html
Regards,
Costin
This is just to update the thread and inform you that this issue has been resolved in the latest maintenance build of Oxygen XML WebHelp 24.1, 2022030500 (released on March 10).
You can download it from our web site:
http://www.oxygenxml.com/download.html
Regards,
Costin
- by Costin
- Tue Mar 15, 2022 3:29 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Inline image height
- Replies: 3
- Views: 1145
Re: Inline image height
Hello,
I just wanted to update this thread and let you know that this issue has been resolved in the latest maintenance build of Oxygen XML WebHelp 24.1,
2022030500 (released March 10th, 2021).
You can download it from our web site:
http://www.oxygenxml.com/download.html
Best Regards,
Costin
I just wanted to update this thread and let you know that this issue has been resolved in the latest maintenance build of Oxygen XML WebHelp 24.1,
2022030500 (released March 10th, 2021).
You can download it from our web site:
http://www.oxygenxml.com/download.html
Best Regards,
Costin
- by Costin
- Tue Mar 15, 2022 2:49 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Multiple Previous/Next links in wh_navigation_ links
- Replies: 10
- Views: 2707
Re: Multiple Previous/Next links in wh_navigation_ links
Hello, I just wanted to update this thread and let you know that this issue (Nested topics causing duplicate prev/next navigation buttons) has been resolved in the latest maintenance build of Oxygen XML WebHelp 24.1, 2022030500 (released March 10th, 2021). You can download it from our web site: http...
- by Costin
- Mon Feb 28, 2022 7:10 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Graphics folder missing during Webhelp
- Replies: 1
- Views: 382
Re: Graphics folder missing during Webhelp
Hi Sri, Please note that the version 17 of Oxygen XML software is a very old version, which reached End-Of-Life and - implicitly - end of support, 4 years ago. Therefore, we no longer provide support for it. However, as a hint I could offer, you should make sure that you do not have resources that a...
- by Costin
- Fri Feb 18, 2022 12:53 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Search highlights toggle has no focus indicator
- Replies: 2
- Views: 640
Re: Search highlights toggle has no focus indicator
Hi rjcbop, Thank you for reporting this to us! As this was not done with a purpose, I have just logged the issue in our internal tracking system, so that our development team could look into it for a possible fix that will be implemented in a future version of oXygen. Thank you again for the feedbac...
- by Costin
- Wed Feb 16, 2022 12:59 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Expand and collapse topic TOC
- Replies: 7
- Views: 2817
Re: Expand and collapse topic TOC
Hi Stacey, As it is not clear which specific issues you encountered while using the version 24, I suggest you should create a separate post and describe the issues, with as many details as possible. If you have a small sample (a DITA Map in an as minimal form as possible) that reproduces the issue, ...
- by Costin
- Mon Feb 14, 2022 1:21 pm
- Forum: DocBook
- Topic: DB to WebHelp pub problem
- Replies: 3
- Views: 2136
Re: DB to WebHelp pub problem
Hello, Unfortunately, as I also mentioned earlier, we could not provide much support for this, as the version 20 reached end-of-life and, implicitly, end-of-support, so, as it is no longer maintained, we can not guarantee it will work without problems. I recommend you should test the WebHelp publish...
- by Costin
- Wed Feb 09, 2022 12:56 pm
- Forum: DocBook
- Topic: DB to WebHelp pub problem
- Replies: 3
- Views: 2136
Re: DB to WebHelp pub problem
Hi Drumminman, From the log snippet you attached it seems that you are still using an old version (v20) of Oxygen XML Editor. The version 20 reached End-Of-Life and, implicitly, end-of-support / maintenance back in 2020. Therefore, it is recommended to upgrade your license to the latest version. The...
- by Costin
- Fri Dec 17, 2021 1:44 pm
- Forum: Common Problems
- Topic: unable to create webhelp responsive after update to version 24
- Replies: 3
- Views: 1331
Re: unable to create webhelp responsive after update to version 24
Hi, We are not aware of such issues in Oxygen version 24. How do you publish the WebHelp output? Are you using the WebHelp plugin for DITA-OT to publish from command-line, or are you manually publishing using the WebHelp Responsive transformation from an Oxygen GUI-based software (like Oxygen XML Ed...
- by Costin
- Wed Dec 15, 2021 1:31 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp - Search within current context
- Replies: 14
- Views: 3954
Re: WebHelp - Search within current context
Hi Dan,
So far there is no update regarding this, as the improvement request is still open in our internal tracking system.
Rest assure we will notify this thread when we will have any implementation available,
Kind Regards,
Costin
So far there is no update regarding this, as the improvement request is still open in our internal tracking system.
Rest assure we will notify this thread when we will have any implementation available,
Kind Regards,
Costin
- by Costin
- Wed Dec 15, 2021 1:21 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Keep the TOC in topic page fixed for Webhelp responsive in Oxygen 24
- Replies: 3
- Views: 890
Re: Keep the TOC in topic page fixed for Webhelp responsive in Oxygen 24
Hi Sumi, Thank you for the feeback! As it is not crystal clear for us what you refer to by There is a vertical scroll and the height grows as the user scrolls down. to investigate this, we need you to contact us on our official support email address - support@oxygenxml.com - and please attach a smal...
- by Costin
- Fri Nov 26, 2021 12:58 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: webhelp ToC navigation to chunked content
- Replies: 4
- Views: 1530
Re: webhelp ToC navigation to chunked content
Hi Dan, Thank you for your feedback! We already have an issue logged in our internal issue tracking system, so I have just added your vote for this. The interal reference of the issue is "WH-2420". We will notify this thread once a different implementation will be available in a future rel...
- by Costin
- Wed Nov 17, 2021 12:39 pm
- Forum: Common Problems
- Topic: Searchability of topics in "chunk: to content"
- Replies: 17
- Views: 6025
Re: Searchability of topics in "chunk: to content"
Hi Dan02,
I've added your vote and gave the issue we have logged in our system a bump.
Thank you and regards,
Costin
I've added your vote and gave the issue we have logged in our system a bump.
Thank you and regards,
Costin
- by Costin
- Wed Nov 17, 2021 12:35 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp output fails
- Replies: 3
- Views: 985
Re: Webhelp output fails
Hi Matt,
To run the WebHelp transformation scenario using the Oxygen GUI software (Editor/Author), you need to have a license for that specific product.
Regards,
Costin
To run the WebHelp transformation scenario using the Oxygen GUI software (Editor/Author), you need to have a license for that specific product.
Regards,
Costin
- by Costin
- Mon Nov 15, 2021 12:49 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Changing the copy/paste button for <codeblock> in webhelp
- Replies: 5
- Views: 1565
Re: Changing the copy/paste button for <codeblock> in webhelp
Hi Dan, As WebHelp topics in the output are in fact HTML files, it is possible to style most of the elements appearing in the WebHelp Responsive output through your own CSS customization. In this case, as the Copy button has a dedicated class set on it ("class=copyTooltip"), you could use ...
- by Costin
- Wed Oct 27, 2021 12:50 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Restricting use of unauthorised content
- Replies: 4
- Views: 1054
Re: Restricting use of unauthorised content
Hi Matt,
Could you please fist let us know where exactly do you need to impose the restrictions?
Do you need to restrict editing the topics content, or to restrict access to some of the HTML files resulted for their corresponding topic references in the published output?
Regards,
Costin
Could you please fist let us know where exactly do you need to impose the restrictions?
Do you need to restrict editing the topics content, or to restrict access to some of the HTML files resulted for their corresponding topic references in the published output?
Regards,
Costin
- by Costin
- Fri Oct 15, 2021 12:21 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Save entire manual to PDF
- Replies: 6
- Views: 2042
Re: Save entire manual to PDF
Hello,
Unfortunately, there is no progress so far and it seems there are no plans to include this feature in the close future, as it is considered only for the long term development.
We will notify this thread when / if this feature will get implemented.
Best Regards,
Costin
Unfortunately, there is no progress so far and it seems there are no plans to include this feature in the close future, as it is considered only for the long term development.
We will notify this thread when / if this feature will get implemented.
Best Regards,
Costin
- by Costin
- Fri Oct 15, 2021 12:20 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: PDFs for several documents in the WebHelp Responsive output
- Replies: 1
- Views: 562
Re: PDFs for several documents in the WebHelp Responsive output
Hello, Indeed, in the current implementation of WebHelp, the "webhelp.pdf.link.url" allows a single value, so it is not possible to refer multiple PDF documents. However, even if there is no predefined support for this, we already have a customization example to add a custom component and ...
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