Search found 832 matches

by Costin
Mon Sep 20, 2021 11:49 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Preventing index.html from appearing when calling context-sensitive help
Replies: 1
Views: 588

Re: Preventing index.html from appearing when calling context-sensitive help

Hi Jonathan, Indeed, the current implementation of Oxygen XML WebHelp always displays the main (index.html) page first and I'm afraid there is no simple way we could think about, so we could not offer a workaround for this for the time being. However, we have an improvement request already logged in...
by Costin
Tue Sep 14, 2021 11:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: replacing oxygen-webhelp folder
Replies: 2
Views: 796

Re: replacing oxygen-webhelp folder

Hi , Unfortunately we do not have a solution for this. as there is no special place where you could change this.. We suggest you should not try to change any default resources, because this could generate compatibility issues, as the resources from the current version of Oxygen XML WebHelp may no lo...
by Costin
Fri Aug 27, 2021 3:11 pm
Forum: Common Problems
Topic: Searching result page doesn't display
Replies: 10
Views: 3786

Re: Searching result page doesn't display

Hi jmichaels,, As we are not aware of such issues, are you perchance using a custom publishing template? If you are using a custom template, could you please try using one of the default templates and see if it the hangs/freezes still reproduce? If it does, could you please provide a sample where th...
by Costin
Tue Aug 10, 2021 12:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Which files do I need to edit to customize webhelp?
Replies: 3
Views: 1030

Re: Which files do I need to edit to customize webhelp?

Hi Anna, You can find the version of Oxygen that was used to generate the WebHelp Classic documentation if you either use the Internet browser's CSS inspector to inspect the elements from any topic page in the output, or if you use the context menu action "View page source", on any page fr...
by Costin
Mon Aug 09, 2021 12:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to "freeze" an image, so that it doesn't scroll
Replies: 2
Views: 784

Re: How to "freeze" an image, so that it doesn't scroll

Hi, You could achieve this using a CSS customization of your own. More specific, you could use a CSS selector to match the element that holds your image, then apply your own CSS rules for it, to style the output as desired. You can find detailed information on how to use the internet explorer's CSS ...
by Costin
Tue Jun 29, 2021 12:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp output size
Replies: 4
Views: 1192

Re: WebHelp output size

Hi Ken. We do not have an out-of-the-box solution for what you want to achieve. Even so, the "toc.xml" file - which represents the basics for generating the TOC - is already present in the temp directory of the output. Given this, most probably you could use it to create your own XSLT exte...
by Costin
Mon Jun 28, 2021 12:35 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp output size
Replies: 4
Views: 1192

Re: WebHelp output size

Hi Ken, We used a separate TOC files structure in the past for deprecated transformations, but came to the conclusion it could generate other issues (like security, search related issues, etc.). Thank you for the feedback anyway! Indeed, in the WebHelp implementation we decided to use, there is a mi...
by Costin
Fri Jun 04, 2021 1:14 pm
Forum: General XML Questions
Topic: Index Term Glossary
Replies: 1
Views: 1008

Re: Index Term Glossary

Hi daryl, The Index page should be automatically generated, as long as you have index terms in your publication (use <indexterm> elements in your DITA sources). More details on <indexterm> elementes and how they could be used are available in the DITA specification from this section of our website. ...
by Costin
Wed Jun 02, 2021 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Inline image height
Replies: 3
Views: 1132

Re: Inline image height

Hi, Thank you for the feedback your provided! I've just logged it in our internal improvements system, so that our developers will analyze it and see if there is something we could implement to improve this behavior. Meanwhile, I suggest you should avoid modifying any of the plugin's source files di...
by Costin
Fri May 21, 2021 11:25 am
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 17
Views: 5904

Re: Searchability of topics in "chunk: to content"

Hi jdupont,

I've just added your vote for it in our system.

We will notify this thread when this will be fixed.

Regards,
Costin
by Costin
Tue May 11, 2021 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Don't want my SVG diagram in an image modal
Replies: 3
Views: 1121

Re: Don't want my SVG diagram in an image modal

Hi toolie, There is a dedicated parameter which is used to present images displayed at a smaller dimension than the original size in a modal preview. The parameter is called " webhelp.show.full.size.image ", so you could set it to "no" in the parameters tab of the WebHelp Respons...
by Costin
Mon May 10, 2021 12:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Top menu always visible
Replies: 1
Views: 614

Re: Top menu always visible

Hi guibertGE,

We already have an improvement request logged in our internal system and it is currently work in progress.
The new implementation will be included in a future release, so we will notify this thread when this will occur.

Regards,
Costin
by Costin
Thu Apr 08, 2021 12:40 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: VRM element without modification number
Replies: 4
Views: 1090

Re: VRM element without modification number

Hi, Do you need to remove the form control that presents the "modification" versioning element from editing (while working on the document in the visual Author editing mode from Oxygen)? Out of the box, neither the WebHelp Responsive, nor the PDF based on HTML and CSS transformation scenar...
by Costin
Thu Apr 01, 2021 12:55 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp - Search within current context
Replies: 14
Views: 3922

Re: WebHelp - Search within current context

Hi Ian, I also replied to the email you sent us on our official support email, but just to update this thread, I will also post my reply here as well. There is no out-of-the-box support it in the current implementation of WebHelp. However, we already have an improvement request logged in our interna...
by Costin
Mon Mar 29, 2021 12:32 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: ImageMap target options
Replies: 1
Views: 750

Re: ImageMap target options

Hello, I'm following this up just to update the thread. By default, all links associated with an an image map open in the same page. However, as a colleague already replied to you on the email support., we have a publishing template customization, which allows you to open those image map links in a ...
by Costin
Fri Mar 26, 2021 1:29 pm
Forum: Other Issues
Topic: imagemap area CSS
Replies: 3
Views: 1500

Re: imagemap area CSS

Hi revaljilji, Unfortunately this is not possible using the current implementation of the WebHelp plugin. However, we already have an improvement request logged in our internal tracking system, so I've just added your vote for it and we will notify this thread when / if this will get implemented. Re...
by Costin
Thu Mar 25, 2021 1:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive - Disable image popups
Replies: 3
Views: 1648

Re: Webhelp Responsive - Disable image popups

Hi Alice, The enlargement works only for the images whose resolution is downsized. More specific, for images displayed at their initial size, there won't be any enlargement pop-up. If you need that behavior for specific images, you should downsize them, using either the " scale " attribute...
by Costin
Wed Mar 24, 2021 4:34 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Localizing a JavaScript modal popover?
Replies: 1
Views: 726

Re: Localizing a JavaScript modal popover?

Hello,

Unfortunately, the current implementation of WebHelp does not support localizing of custom Javascript modal popovers.

Regards,
Costin
by Costin
Wed Feb 24, 2021 1:33 pm
Forum: General XML Questions
Topic: Customize Syntax Highlighting colors
Replies: 5
Views: 2308

Re: Customize Syntax Highlighting colors

Hi Daryl, There is predefined support for syntax-highlight for codeblocks, so, depending on the value of the outputclass attribute set for each specific codeblock to specify the code/languaget, the corresponding syntax-higlight coloring scheme would be applied over the codeblock's content. You can f...
by Costin
Mon Jan 25, 2021 1:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Tracking the search results page in webhelp responsive
Replies: 2
Views: 940

Re: Tracking the search results page in webhelp responsive

Hi Christina, There is no out-of-the-box support for the dataLayercript, but you could probably make use of the WebHelp HTML conent insertion capability to use your own Java scripts. There is the How to Insert HTML Content section in the User-Guide that describes how you could add custom HTML conten...
by Costin
Thu Jan 14, 2021 1:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Printing topics from webhelp responsive
Replies: 4
Views: 1408

Re: Printing topics from webhelp responsive

Hi Mark, We could not reproduce the issue on our side, on the latest version 23. Please try using the default WebHelp Responsive transformation scenario, clear of any customization and a fresh copy of oXygen XML that use its own bundled DITA-OT for transformations. You could try testing on the versi...
by Costin
Tue Jan 12, 2021 3:30 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Printing topics from webhelp responsive
Replies: 4
Views: 1408

Re: Printing topics from webhelp responsive

Hi Mark, When printing a topic from webhhelp responsive, the LH nav menu also prints. I remember that in the old webhelp classic, this was not the case. Is there a way to print *only* the topic? We already fixed that in the latest maintenance build of WebHelp, therefore you should make sure to downl...
by Costin
Thu Dec 17, 2020 1:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add custom "turndown" menus wherever I want
Replies: 3
Views: 1218

Re: Add custom "turndown" menus wherever I want

Hi Mark,

Thank you for the feedback!
I've added your request in our internal improvements tracking system, so our developers will try to implement this support in the next version of oXygen.

Regards,
Costin
by Costin
Wed Dec 16, 2020 1:00 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add custom "turndown" menus wherever I want
Replies: 3
Views: 1218

Re: Add custom "turndown" menus wherever I want

Hi, The collapse support in the WebHelp output cannot be used for any element. The way it is implemented in the current version of WebHelp Responsive, this support is only available for some elements. More specific, only tables with a caption, sections that have a title and subtopics (nested topics)...
by Costin
Fri Nov 13, 2020 12:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: searching results are not updated
Replies: 4
Views: 1455

Re: searching results are not updated

Hi Catherine, It is not that the old files still exist, because they are deleted anyway between publication sessions. It is the internet browser that caches the indexed resources, so you should clear the browser's cache but, even so, this issue will still persist to any other users that opened the W...
by Costin
Thu Nov 12, 2020 1:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: searching results are not updated
Replies: 4
Views: 1455

Re: searching results are not updated

Hi Catherine, We are aware of an issue with the WebHelp search indexer that could cause this. Unfortunately, there is no workaround that we could provide you at this time, which could be used with the current implementation of WebHelp. However, I am happy to let you know that this issue was already ...
by Costin
Tue Nov 03, 2020 1:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive template - customize header
Replies: 7
Views: 3044

Re: Webhelp responsive template - customize header

Hi urbanrobots, If you need override the templates from the "commonComponentExpander.xsl" file, you should register your own XSL on all of the four extension points enumerated below: com.oxygenxml.webhelp.xsl.dita2webhelp, com.oxygenxml.webhelp.xsl.createMainPage, com.oxygenxml.webhelp.xsl...
by Costin
Mon Nov 02, 2020 1:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Published WebHelp: file not accessible
Replies: 6
Views: 2122

Re: Published WebHelp: file not accessible

Hi Carl, From the details you provided, most probably, you have some resources (like submaps, topics, or any other resources), external to the main DITA Map folder. To better notice if that's your case, if you have resources outside of the main DITA Map folder , you could open the main DITA Map in t...
by Costin
Wed Oct 21, 2020 12:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp responsive top menu is too sensitive and disappears too easily
Replies: 2
Views: 1090

Re: webhelp responsive top menu is too sensitive and disappears too easily

Hi Justin, Thank you for the feedback! Indeed, our current implementation of the WebHelp menu is based on the hover state of the elements. And yes, once the boundaries of an element from the menu are exceeded, the menu closes (disappears). I logged an improvement request in our internal improvements...
by Costin
Tue Oct 20, 2020 12:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Same file referred from multiple maps
Replies: 1
Views: 810

Re: Same file referred from multiple maps

Hi, We chose to generate duplicate HTML files, because each instance of the topic file should have it's own correct navigation links in the output (more specific, the links from the publication TOC, topic breadcrumb and menu). To differentiate them in the publication, we enforce this through the &qu...