Search found 491 matches

by mihaela
Thu Mar 24, 2022 1:40 pm
Forum: Common Problems
Topic: Content Fusion Pane Silently Fails to Connect
Replies: 2
Views: 1546

Re: Content Fusion Pane Silently Fails to Connect

Hello,

There was a problem when Oxygen Content Fusion Connector version 4.3.0 was used in Oxygen XML Editor version 24.0 related to the logging mechanism. The problem reported here was fixed after we relesed a new add-on (version 4.3.1) that solved the logging problem.

Best Regards,
Mihaela
by mihaela
Wed Mar 16, 2022 1:19 pm
Forum: Common Problems
Topic: Pasting comments from PDF with dash or quotes causes Content Fusion to crash
Replies: 9
Views: 3616

Re: Pasting comments from PDF with dash or quotes causes Content Fusion to crash

Hello,

We managed to reproduce the problem you reported, when the encoding of the edited files is ASCII ( <?xml version = "1.0" encoding = "ASCII"?>).
Can you please confirm if this is also your case?

Best Regards,
Mihaela
by mihaela
Fri Mar 11, 2022 2:27 pm
Forum: Common Problems
Topic: Profiling Formatting in Web Editor
Replies: 3
Views: 1423

Re: Profiling Formatting in Web Editor

Hi,

Thank you for the sample files, we managed to reproduce the issue and we included a fix in Web Author version 24.1 (we just released it).

Best Regards,
Mihaela
by mihaela
Thu Mar 10, 2022 5:59 pm
Forum: Common Problems
Topic: Retrieve DITA features in custom framework
Replies: 6
Views: 1843

Re: Retrieve DITA features in custom framework

Hello, Can you please give us more details about your use case? Your framework is an extension of the builtin DITA framework or is a custom framework that is not related with one of the builtin frameworks included in Oxygen XML? There is a tutorial from our JS API Documentation [1] called "Show...
by mihaela
Thu Jan 27, 2022 1:16 pm
Forum: Common Problems
Topic: Mixed content in outline view
Replies: 4
Views: 1390

Re: Mixed content in outline view

Hi,

We are glad that your problem is solved.
The difference between the interpretation and the rendering is not intended. We added an issue in our internal issue tracker for this and we will update this thread when we will release a version that contains the fix.

Best Regards,
Mihaela
by mihaela
Tue Jan 25, 2022 6:17 pm
Forum: Common Problems
Topic: Mixed content in outline view
Replies: 4
Views: 1390

Re: Mixed content in outline view

Hi, Thank you for the sample file, we managed to reproduce the problem. The document is a simple xml file, with no CSS associated. The Outline renders the text that is encountered inside an element, until a block child node is encountered. In your sample, a CSS is not specified and this means that, ...
by mihaela
Mon Jan 24, 2022 11:27 am
Forum: Common Problems
Topic: Mixed content in outline view
Replies: 4
Views: 1390

Re: Mixed content in outline view

Hello, I tried to reproduce the problem you reported using a Docbook sample and all the text from the paragraph is presented in the "Structure" view of the Outline. Here is the sample that I used (the Web Author is a sample server, the last version, hosted on our website): https://www.oxyg...
by mihaela
Thu Dec 09, 2021 6:47 pm
Forum: Common Problems
Topic: Css Condition Not working
Replies: 1
Views: 651

Re: Css Condition Not working

Hi,

The :first-of-type pseudoclass is not supported [1] in Web Author.
You can try something similar:

Code: Select all

bookevent ~ bookevent bookeventtype{
    display:none !important;
}
[1] https://www.oxygenxml.com/doc/versions/ ... tions.html

Best Regards,
Mihaela
by mihaela
Wed Dec 01, 2021 1:52 pm
Forum: Common Problems
Topic: Perform actions with drag and drop
Replies: 4
Views: 1574

Re: Perform actions with drag and drop

Hi, When your drop method is called, the caret position on the server is still on drag start so you will have to use setTimeout: setTimeout(() => { editor.getActionsManager().invokeOperation(...); }, 0); A small suggestion regarding the detection of the information set on drag start: you could also ...
by mihaela
Tue Nov 30, 2021 12:24 pm
Forum: Common Problems
Topic: Perform actions with drag and drop
Replies: 4
Views: 1574

Re: Perform actions with drag and drop

Hi, Can you please tell us more details about what you are trying to obtain when the buttons are dropped in the editor? If you only want to insert images, urls or simple text (that you know from the dragstart event), you can use our resource ResourceDragHandler API [1][2]. To answer your question: t...
by mihaela
Thu Nov 04, 2021 5:56 pm
Forum: Common Problems
Topic: Profiling Formatting in Web Editor
Replies: 3
Views: 1423

Re: Profiling Formatting in Web Editor

Hi, We tried to reproduce this problem but the styles for profiling attributes are stil displayed after changing the stylesheets. We used the default DITA framework for testing. Cand you please give us more details? What stylesheet do you select when you encounter this problem? It was added in your ...
by mihaela
Tue Oct 19, 2021 3:16 pm
Forum: Common Problems
Topic: Content Fusion Tasks Manager Pane Can't List Tasks
Replies: 6
Views: 4487

Re: Content Fusion Tasks Manager Pane Can't List Tasks

Hi,

I am glad that the problem is fixed.
This problem was fixed on the Content Fusion server version 4.0 (not 3.0, how I said in a previous post) so, after you upgrade the server you can disable back the option.
Please let us know if you encounter any other problem.
by mihaela
Fri Oct 15, 2021 12:49 pm
Forum: Common Problems
Topic: Content Fusion Tasks Manager Pane Can't List Tasks
Replies: 6
Views: 4487

Re: Content Fusion Tasks Manager Pane Can't List Tasks

Hi,

The option that I mentioned is included in the Oxygen Editor Preferences, in the "Plugins / Oxygen Content Fusion Connector" page.

Best regards,
Mihaela
by mihaela
Thu Oct 14, 2021 3:47 pm
Forum: Common Problems
Topic: Content Fusion Tasks Manager Pane Can't List Tasks
Replies: 6
Views: 4487

Re: Content Fusion Tasks Manager Pane Can't List Tasks

Hi, There was a performance issue on the Content Fusion server (when retreiving the details for a task with a lot of activity), that was fixed in version 3.0. What is your server version? To find the version open the Oxygen Content Fusion browser interface and after you login click on the last icon ...
by mihaela
Mon Aug 23, 2021 3:50 pm
Forum: Other Issues
Topic: @id on <row> causes issues in Content Fusion
Replies: 3
Views: 1166

Re: @id on <row> causes issues in Content Fusion

Hello,

Please let us know when you have more information. Maybe you can also send us the document and the custom framework (if you use one) on our support email address (support@oxygenxml.com).

Best Regards,
Mihaela
by mihaela
Thu Jul 22, 2021 1:22 pm
Forum: Common Problems
Topic: Cannot perform the quick fix
Replies: 8
Views: 3106

Re: Cannot perform the quick fix

Hello, We managed to reproduce the problem, by using one of the options set in your option.xml file: <entry> <String>author.format.compatibility</String> <Integer>1</Integer> </entry> This means that, when the document is modified, breaking lines is avoided after element start or end tags and indent...
by mihaela
Thu Jul 22, 2021 11:26 am
Forum: Common Problems
Topic: Configuring Enterprise Server Address
Replies: 5
Views: 2732

Re: Configuring Enterprise Server Address

Hi,

Thank you for sharing the problem you encountered. Indeed, it is recommended to use the domain.
Please let us know if you encounter any other problem.

Best Regards,
Mihaela
by mihaela
Wed Jul 21, 2021 3:03 pm
Forum: Common Problems
Topic: how to customize the Insert table row ?
Replies: 3
Views: 1340

Re: how to customize the Insert table row ?

Hi, There is an API called ro.sync.ecss.extensions.api.AuthorDocumentFilter [1] that allows you to modify the content that is inserted in your document. For example, you can use the insertNode or insertFragment actions to insert class attributes for all the elements that will be inserted in the docu...
by mihaela
Wed Jul 21, 2021 9:56 am
Forum: Common Problems
Topic: Configuring Enterprise Server Address
Replies: 5
Views: 2732

Re: Configuring Enterprise Server Address

Hi,

We are glad that you can connect the editor with the server now.
If you want, please share what was the issue and how you solve it, it can be helpful if someone else encounter the same problem.

Thank you!
Mihaela
by mihaela
Mon Jul 19, 2021 1:40 pm
Forum: Common Problems
Topic: how to customize the Insert table row ?
Replies: 3
Views: 1340

Re: how to customize the Insert table row ?

Hello, By default no DITA action inserts the class attribute. So, I think that "Insert table row" action may not be the only action that you want to update to set the class attributes, right? We need some details to better understand your use case, in order to provide a solution. Is the cl...
by mihaela
Mon Jul 19, 2021 12:00 pm
Forum: Common Problems
Topic: Configuring Enterprise Server Address
Replies: 5
Views: 2732

Re: Configuring Enterprise Server Address

Hi,

Can you please tell us what browser do you use? After you click "Connect" the browser is automatically opened or you have to manually switch to the browser? Do you have multiple Content Fusion tabs opened?

Best Regards,
Mihaela
by mihaela
Mon Jul 19, 2021 8:13 am
Forum: Common Problems
Topic: Cannot perform the quick fix
Replies: 8
Views: 3106

Re: Cannot perform the quick fix

Hello, To better understand your use case, can you please tell us if the second quick fix appears after you apply the one that adds the required "mode" attribute? Or both quick fixes are presented together in the Validation view and you apply them one after another? We want to be sure that...
by mihaela
Fri Jul 16, 2021 12:07 pm
Forum: Common Problems
Topic: Cannot perform the quick fix
Replies: 8
Views: 3106

Re: Cannot perform the quick fix

Hi, We managed to reproduce this problem in Web Author if we first modify the document and then quickly apply the quick fix. The error appears if the validation is not retriggered until the quick fix is applied and the node position in the document has changed (due to the first modification). We add...
by mihaela
Thu Jul 15, 2021 6:04 pm
Forum: Common Problems
Topic: Override default profiling attribute styles - deliveryTarget
Replies: 5
Views: 1592

Re: Override default profiling attribute styles - deliveryTarget

Hello, We just released the 23.1.1 version of Web Author and it contains the fix for the problem related to the deliveryTarget attribute: the green outline does not appear anymore on the elements having this attribute set. Here is the "What's New" list for this version: https://www.oxygenx...
by mihaela
Thu Jul 15, 2021 4:28 pm
Forum: Other Issues
Topic: Javascript Custom Action using XLST
Replies: 16
Views: 3984

Re: Javascript Custom Action using XLST

Hello,

I wanted to let you know that we just released the 23.1.1 version of Web Author and it contains the fix for the problem you reported here.
Here is the "What's New" list for this new version:
https://www.oxygenxml.com/xml_web_autho ... 3.1.1.html

Best Regards,
Mihaela
by mihaela
Wed Jun 09, 2021 7:59 am
Forum: Common Problems
Topic: oXygen comments aren't pulled down from CF server
Replies: 10
Views: 4439

Re: oXygen comments aren't pulled down from CF server

Hi,

We are glad that the problem is solved.
Please let us know if you encounter any other problem.

Best Regards,
Mihaela
by mihaela
Tue Jun 08, 2021 9:50 am
Forum: Common Problems
Topic: oXygen comments aren't pulled down from CF server
Replies: 10
Views: 4439

Re: oXygen comments aren't pulled down from CF server

Hi, Thank you for the samples. Here is what you can try: - in the "Get Changes" dialog switch to "Show All Files" view (the first button from the right top corner toolbar) - select the file that you know it contains new comments - check the two editors from the bottom In the righ...
by mihaela
Fri Jun 04, 2021 9:35 am
Forum: Common Problems
Topic: oXygen comments aren't pulled down from CF server
Replies: 10
Views: 4439

Re: oXygen comments aren't pulled down from CF server

Hi, Thank you for the details. We tried to reproduce the problem but on our tests the comments are recognized as changes. It would help us a lot if you could send us a sample task and some steps to reproduce. If there is a problem in sharing the content please try to create a sample task (from the w...
by mihaela
Thu Jun 03, 2021 2:16 pm
Forum: Common Problems
Topic: oXygen comments aren't pulled down from CF server
Replies: 10
Views: 4439

Re: oXygen comments aren't pulled down from CF server

Hello, When you say that you added Oxygen comments are you referring to the comments added in the document, using the "Add Comment" action from the editor's toolbar or to the comments added by using the "Add message" button from the "Task Activity" section in Content Fu...
by mihaela
Tue May 18, 2021 11:08 am
Forum: Common Problems
Topic: oXygen comments aren't pulled down from CF server
Replies: 10
Views: 4439

Re: oXygen comments aren't pulled down from CF server

Hi, Oxygen Content Fusion Connector should detect when the files from the server are changed, even if only review comments are added in the documents. We tried to reproduce this but we did not detect any problem. We need more details from you, if it is possible. For example, what is the version of C...