Search found 405 matches

by ionela
Wed May 18, 2022 5:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Questions about DITA Map Webhelp
Replies: 1
Views: 547

Re: Questions about DITA Map Webhelp

Hi, Regarding the first question, unfortunately, in the current WebHelp implementation we do not have this functionality. I have logged your feedback as an improvement request to out issue tracking tool. In case it helps, you can set the chunk ="to-content" attribute on the parent topic an...
by ionela
Wed May 18, 2022 3:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp output - opening bigger images in new window
Replies: 5
Views: 2334

Re: Webhelp output - opening bigger images in new window

Hi,

This features is available in both Oxygen XML Author and Oxygen XML Editor.

Regards,
Ionela
by ionela
Tue May 03, 2022 12:35 pm
Forum: Feature Request
Topic: Facet-based search in WebHelp based on <topicmeta> and <topicsubject>
Replies: 7
Views: 2647

Re: Facet-based search in WebHelp based on <topicmeta> and <topicsubject>

Hi,

I'm sorry, but this feature is not scheduled for the short term roadmap.
But, I have added your vote and comments to it, in order to increase its priority.

Regards,
Ionela
by ionela
Wed Mar 02, 2022 1:30 pm
Forum: Common Problems
Topic: DOTX052W errors and Translated webhelp classic UI labels not showing
Replies: 12
Views: 1609

Re: DOTX052W errors and Translated webhelp classic UI labels not showing

Hi,

Thank you for your feedback.
Could you please clarify if the source file is DITA or DocBook ? If it is DITA, the following procedure should be followed:
How to Localize the Interface of DITA Map to WebHelp Classic Output

Let us know if you need further assistance.

Regards,
Ionela
by ionela
Wed Dec 22, 2021 6:48 pm
Forum: Common Problems
Topic: unable to create webhelp responsive after update to version 24
Replies: 3
Views: 1326

Re: unable to create webhelp responsive after update to version 24

Hi, Unfortunately, as it is a custom plugin it is very difficult to provide guidance as this is not developed by us. We try to provide advices as much as we can and the time allows us, but this is not part of the standard WebHelp functionality it is difficult to identify and solve the problem. I thi...
by ionela
Thu Dec 02, 2021 3:59 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: missing tip after the dita is published
Replies: 1
Views: 673

Re: missing tip after the dita is published

Hi, Could you please provide us more details about the context of this problem? What version of oXygen XML do you currently use? We have check with v24.0 and we could not reproduce this issue. As an example, please check this link from our user manual generated with v24 where the " Tip " i...
by ionela
Tue Nov 16, 2021 1:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp output fails
Replies: 3
Views: 983

Re: Webhelp output fails

Hi Matt, From the stack trace you've indicated it seems that the DITA-OT has been altered. Do you have any DITA-OT customizations or have you modified your DITA-OT? The best way to solve this issue is try to run the WebHelp transformation in a clean installation of oXygen XML. If I may ask, is there...
by ionela
Tue Nov 16, 2021 1:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp search results: display breadcrumbs with chunked topics
Replies: 2
Views: 1032

Re: webhelp search results: display breadcrumbs with chunked topics

Hi Dan,

I'm sorry, but currently there isn't a setting or a parameter to achieve this.
By design this is not possible, as in the search results are presented the HTML pages which contain the results not the inner topics.

Regards,
Ionela
by ionela
Fri Oct 22, 2021 1:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive: Changing Figure Title Style
Replies: 3
Views: 2548

Re: WebHelp Responsive: Changing Figure Title Style

Hi, Just to update the thread, version 24.0 of oXygen XML has been released the following improvement was implemented: Control the Placement of Titles for Tables and Figures New transformation parameters (webhelp.figure.title.placement and webhelp.table.title.placement) can be used to control whethe...
by ionela
Fri Oct 22, 2021 1:15 pm
Forum: XSLT and FOP
Topic: Moving Figure Title Below Figure
Replies: 6
Views: 4694

Re: Moving Figure Title Below Figure

Hi, Just to update the thread, version 24.0 of oXygen XML has been released the following improvement was implemented: Control the Placement of Titles for Tables and Figures New transformation parameters (webhelp.figure.title.placement and webhelp.table.title.placement) can be used to control whethe...
by ionela
Thu Oct 21, 2021 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Warnings in Webhelp responsive with sample / builtin transformatin
Replies: 2
Views: 1157

Re: Warnings in Webhelp responsive with sample / builtin transformatin

Hi, Just to update the thread, this improvement has been implemented in the latest version ( v24.0 ) of Oxygen XML which has been recently released. You can download v24.0 from our website: Download Oxygen XML Products The complete what's new list is available here: What's New in Oxygen XML Editor 2...
by ionela
Thu Oct 21, 2021 12:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Make Webhelp top menu persistant
Replies: 1
Views: 1066

Re: Make Webhelp top menu persistant

Hello, Just to update the thread, version 24.0 of oXygen XML was released and the following functionality was implemented: Expand the Top Menu When Clicking or Hovering Over a Menu Item A new transformation parameter (webhelp.top.menu.activated.on.click) was added for controlling the behavior of the...
by ionela
Wed Oct 20, 2021 12:40 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Expand and collapse topic TOC
Replies: 7
Views: 2814

Re: Expand and collapse topic TOC

Hello, Just to update the thread, this improvement has been implemented in the latest version (v24.0) of Oxygen XML which has been recently released. You can download v24.0 from our website: Download Oxygen XML Products The complete what's new list is available here: What's New in Oxygen XML Webhelp...
by ionela
Wed Oct 20, 2021 12:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp responsive top menu is too sensitive and disappears too easily
Replies: 2
Views: 1092

Re: webhelp responsive top menu is too sensitive and disappears too easily

Hi,

Just to update the thread, this problem has been resolved in the latest version (v24.0) of Oxygen XML:
What's New in Oxygen XML Webhelp 24

Let us know if you encounter further problems with the new version.

Regards,
Ionela
by ionela
Fri Aug 06, 2021 1:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Google analytics tracking and custom footer?
Replies: 1
Views: 706

Re: Google analytics tracking and custom footer?

Hi,

To integrate Google Analytics for the WebHelp Responsive output please check this topic from our user manual. The topic you've indicated refers to the WebHelp Classic output which has been deprecated.

Regards,
Ionela
by ionela
Wed Aug 04, 2021 3:30 pm
Forum: General XML Questions
Topic: Images added through css missing from output folder
Replies: 6
Views: 1771

Re: Images added through css missing from output folder

Hi,

To copy the images in the output, please check this topic from our user manual: How to Copy Additional Resources to Output Directory

Regards,
Ionela
by ionela
Thu Jul 22, 2021 3:54 pm
Forum: Other Issues
Topic: Rolling back to an older version
Replies: 1
Views: 727

Re: Rolling back to an older version

Hello, If your license is named-user based you can install both versions of Oxygen XML side by side. Just use a clean new different installation directory for each version. In case you need to check the license model of your key, please send it to us by email at: support AT oxygenxml DOT com . Regar...
by ionela
Fri May 28, 2021 1:32 pm
Forum: General XML Questions
Topic: Figure titles/labels
Replies: 3
Views: 1418

Re: Figure titles/labels

Hi,

Thank you for your feedback.
You could try to achieve this using CSS customization, for example by hiding the element with this specific class fig-title-label.
More details about how to use CSS styling to customize the output can be found in our user manual.

Regards,
Ionela
by ionela
Mon Apr 26, 2021 5:00 pm
Forum: Common Problems
Topic: Customization via css, choosing the best scenario
Replies: 1
Views: 808

Re: Customization via css, choosing the best scenario

Hi,

To customize the WebHelp Responsive output using CSS you can check this topic from our user-manual:
How to Use CSS Styling to Customize the Output

Regards,
Ionela
by ionela
Tue Apr 13, 2021 10:18 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Template Tab???
Replies: 2
Views: 889

Re: Template Tab???

Hello, Thank you for your feedback. Could you please provide us more details about the context of this problem? What version of oXygen XML and build number are you using (from menu Help > About )? Does this issue occur when you duplicate the default DITA Map WebHelp Responsive scenario? Or the trans...
by ionela
Thu Mar 18, 2021 2:34 pm
Forum: Other Issues
Topic: imagemap area CSS
Replies: 3
Views: 1511

Re: imagemap area CSS

Hi,

Could you please provide us more details about your use-case and what would you like to achieve? Do you need to change the CSS for imagemap in Author mode (when you edit the documents) or in an output (for instance, WebHelp Responsive)?

Regards,
Ionela
by ionela
Thu Mar 11, 2021 6:25 pm
Forum: Common Problems
Topic: WebHelp output from Oxygen 23.1 garbled
Replies: 1
Views: 845

Re: WebHelp output from Oxygen 23.1 garbled

Hi, Thank you for your feedback. In version 23.1 of oXygen XML, the rendering of DITA <note> elements in the WebHelp output was redesigned to make the content within the note even more noticeable. From the screen-shots you've provided it seems that you are using a custom template with some CSS custo...
by ionela
Thu Feb 11, 2021 2:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: DITA WebHelp Classic - Window title display topic title as undefined
Replies: 1
Views: 737

Re: DITA WebHelp Classic - Window title display topic title as undefined

Hi,

Thank you for your feedback and for letting us know about this issue.

Unfortunately, the WebHelp Classic scenario is deprecated and it won't be further improved.
But, the license allows you to implement the fix on your side and modify the WebHelp Classic sources.

Regards,
Ionela
by ionela
Tue Dec 08, 2020 1:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to generate locale specific output?
Replies: 3
Views: 1259

Re: How to generate locale specific output?

Hi,

Just to double check, are you trying to customize the static labels? If yes, you can follow this procedure from our user manual:
How to Localize the Interface of WebHelp Responsive Output

Regards,
Ionela
by ionela
Fri Nov 27, 2020 2:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive - output as an zip archive
Replies: 1
Views: 767

Re: WebHelp Responsive - output as an zip archive

Hi Nicolas, Unfortunately, there isn't an out-of-box way to obtain a zip achieve with the WebHelp Responsive output. You could try to achieve this using a customization. If you obtain the WebHelp Responsive output from command line you can develop a custom script that first runs the WebHelp transfor...
by ionela
Thu Nov 19, 2020 4:08 pm
Forum: Common Problems
Topic: Multiple DOTX052W warnings
Replies: 1
Views: 1060

Re: Multiple DOTX052W warnings

Hi, Most likely, these warnings occur if the language set on your DITAMap it is not one of the languages for which the WebHelp output offers localization (English, German, French, Japanese, Chinese). To solve this issue, you need to add this language and localize the WebHelp output. The complete pro...
by ionela
Tue Nov 03, 2020 4:47 pm
Forum: Other Issues
Topic: Publishing Templates customization: "page-templates-fragments" folder
Replies: 2
Views: 1234

Re: Publishing Templates customization: "page-templates-fragments" folder

Hi Frank, When upgrading your oXygen XML WebHelp plugin to v22 it is recommended to follow the procedure described in our user-manual: Upgrading WebHelp Responsive To answer your actual question, the page templates fragments directory is used internally during the WebHelp output generation, so it ha...
by ionela
Thu Oct 29, 2020 2:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Published WebHelp: file not accessible
Replies: 6
Views: 2144

Re: Published WebHelp: file not accessible

Hi, To further investigate this issue on our side, so we would need some more details. Therefore, could you please send us the entire transformation console log. For this, you can set the 'Show console output' option to 'Always': DITA Logging Preferences > Show console output Also, it would be very ...
by ionela
Wed Oct 28, 2020 1:48 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Published WebHelp: file not accessible
Replies: 6
Views: 2144

Re: Published WebHelp: file not accessible

Hi, As it is a new project, the first thing you need check is the integrity of your DITA map, to make sure that your maps and topics are valid, and all the relationships between them are working. You can do this by using the 'Validate and Check for Completeness' action from the DITA Map menu (there ...
by ionela
Wed Oct 07, 2020 1:19 pm
Forum: Other Issues
Topic: Customizing nwSearchFnt.js
Replies: 2
Views: 1256

Re: Customizing nwSearchFnt.js

Hi, Usually, it is not recommended to modify built-in files from Oxygen XML WebHelp plugin. Could you please provide us more details about your use-case on our email address ( support AT oxygenxml DOT com ) to discuss internally about a possible solution to achieve the result you need. Regards, Ionela