Search found 222 matches
- by bogdan_cercelaru
- Wed Oct 07, 2015 10:51 am
- Forum: Common Problems
- Topic: How to add a custom skin to a DITA OT process
- Replies: 5
- Views: 2000
Re: How to add a custom skin to a DITA OT process
Hi, We've already discussed this in private, but in case anyone else needs to do this from an ANT build script, it should contain something like: <target name="build.webhelp"> <ant antfile="${dita.dir}/build.xml"> <property name="args.input" location="${basedir}/in...
- by bogdan_cercelaru
- Wed Oct 07, 2015 9:04 am
- Forum: Other Issues
- Topic: Vertical WebHelp Tabs
- Replies: 2
- Views: 1723
Re: Vertical WebHelp Tabs
Hello, When the tabs (Content, Search, Index) are rendered vertically, the Internet Explorer uses compatibility view for rendering WebHelp pages. If you use the latest build of Oxygen v17.0, the IE should not start in the compatibility mode. Please make sure that your IE do not use compatibility mod...
- by bogdan_cercelaru
- Mon Oct 05, 2015 10:30 am
- Forum: Common Problems
- Topic: How to add a custom skin to a DITA OT process
- Replies: 5
- Views: 2000
Re: How to add a custom skin to a DITA OT process
Hi, Depending on your operating system, you should open the "dita.bat" or "dita.sh" file from the "com.oxygenxml.webhelp" plugin directory and edit the line that starts with "-Dwebhelp.skin.css". If you cannot find it, please add this line at the and of your f...
- by bogdan_cercelaru
- Fri Oct 02, 2015 4:45 pm
- Forum: Common Problems
- Topic: Issue with '#' in webhelp URL
- Replies: 8
- Views: 2976
Re: Issue with '#' in webhelp URL
Hello, Depending on your server setup, the authentication server (page) should support a parameter for redirecting back to the original URL (including the escaped anchors) after the authentication succeeded. The authentication server should be able to decode the encoded "#". e.g.: Going to...
- by bogdan_cercelaru
- Wed Sep 30, 2015 3:36 pm
- Forum: SDK-API, Frameworks - Document Types
- Topic: WebHelp Search topic titles showing up as NULL
- Replies: 1
- Views: 1781
Re: WebHelp Search topic titles showing up as NULL
Hello, The DITA Map WebHelp transformation from v15.2 was not meant to be used with DITA-OT 1.8.x. The supported DITA-OT versions are 1.6.x and 1.7.x. If you want to use newer versions of DITA-OT you should purchase an upgrade for your Oxygen XML Author. The current version of Oxygen (v17.0) support...
- by bogdan_cercelaru
- Wed Sep 16, 2015 2:37 pm
- Forum: Common Problems
- Topic: empty href's
- Replies: 1
- Views: 1205
Re: empty href's
Hello, I wasn't able to reproduce this using "flowers.ditamap" from sample files with the built-in "DITA Map WebHelp" transformation scenario. I've added xrefs like: <xref href="http://www.oxygenxml.com" format="html">oXygen Site</xref> <xref href="http:/...
- by bogdan_cercelaru
- Fri Sep 11, 2015 5:04 pm
- Forum: Common Problems
- Topic: Issue with '#' in webhelp URL
- Replies: 8
- Views: 2976
Re: Issue with '#' in webhelp URL
Hello,
Please let us know your browser and operating system to try to reproduce the issue. The "#" caracter has nothing to do with the web server because it is not sent to the server. It is processed on the client side.
Regards,
Bogdan
Please let us know your browser and operating system to try to reproduce the issue. The "#" caracter has nothing to do with the web server because it is not sent to the server. It is processed on the client side.
Regards,
Bogdan
- by bogdan_cercelaru
- Thu Sep 10, 2015 4:09 pm
- Forum: Common Problems
- Topic: Issue with '#' in webhelp URL
- Replies: 8
- Views: 2976
Re: Issue with '#' in webhelp URL
Hello, Webhelp URLs contain character '#'. eg: file:///C:/data/webhelp_out/X00000682.html#X00000777.html Our webserver has issue with '#' and removes everything in the URL after '#' If you access the WebHelp pages using file: , protocol than you don't use a webserver. Probably your browser removes t...
- by bogdan_cercelaru
- Thu Sep 10, 2015 10:47 am
- Forum: Other Issues
- Topic: context-sensitive help links break in Chrome and IE
- Replies: 3
- Views: 2199
Re: context-sensitive help links break in Chrome and IE
Is there a way to capture the file name in the JavaScript so that the page loads index_frames.html#<file_name>.html instead? There is no easy way to do that. Instead, you can use the contextId parameter to link to specific file from your WebHelp. Here you can find more information regarding this pa...
- by bogdan_cercelaru
- Wed Sep 09, 2015 4:33 pm
- Forum: Other Issues
- Topic: context-sensitive help links break in Chrome and IE
- Replies: 3
- Views: 2199
Re: context-sensitive help links break in Chrome and IE
Hello, To automatically load the frameset version of the WebHelp when you use it locally, you should edit the "OXYGEN_DIR/frameworks/dita/DITA-OT/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/skins/desktop/toc_driver.js" file, changing the following code (line 47): var warningMsg ...
- by bogdan_cercelaru
- Tue Sep 08, 2015 4:49 pm
- Forum: Other Issues
- Topic: print webhelp footer
- Replies: 4
- Views: 1850
Re: print webhelp footer
Hello,
What browser you are using and how did you print the page?
I've tried Chrome, IE and Firefox, using the print button from WebHelp page (right side of the header) and all pages print the footer if the custom CSS is set.
Regards,
Bogdan
What browser you are using and how did you print the page?
I've tried Chrome, IE and Firefox, using the print button from WebHelp page (right side of the header) and all pages print the footer if the custom CSS is set.
Regards,
Bogdan
- by bogdan_cercelaru
- Mon Sep 07, 2015 12:24 pm
- Forum: Other Issues
- Topic: print webhelp footer
- Replies: 4
- Views: 1850
Re: print webhelp footer
Hello, If you want the footer of your HTML file to be printed, you should use a custom CSS file (custom.css) with the following content: @media print{ /** * Display footer */ .footer{ display:block; } } After creating the "custom.css" file, edit your transformation scenario, go to "Pa...
- by bogdan_cercelaru
- Wed Sep 02, 2015 5:12 pm
- Forum: Other Issues
- Topic: Sometimes topic content doesn't appear
- Replies: 18
- Views: 11940
Re: Sometimes topic content doesn't appear
Hello, Please provide more information regarding your browser and operating system. I've tried to reproduce this using Chrome browser following the next steps: 1. Open Google Chrome and then open URL https://docs.jivesoftware.com/cloud_ext/comm_mgr/jive.help.zendesk/ 2. Open other 25 new incognito w...
- by bogdan_cercelaru
- Tue Sep 01, 2015 5:22 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Problem with DITA Webhelp in Chrome
- Replies: 8
- Views: 4472
Re: Problem with DITA Webhelp in Chrome
Hello, Also, is there any way to change the frames so that the banner on top is one frame and the ToC and body are other frames? In the frame version now, the title is squished on the top-left frame with the body frame taking up the whole right side, but we would prefer the banner to fill the top po...
- by bogdan_cercelaru
- Wed Aug 12, 2015 8:55 am
- Forum: Common Problems
- Topic: oXygen webhelp support for Konqueror/Mozilla on linux
- Replies: 2
- Views: 1620
Re: oXygen webhelp support for Konqueror/Mozilla on linux
Hello, We didn't received any complaints regarding webhelp used with Konqueror browser. Please give us more details regarding the features that does not function in Konqueror. Is the webhelp accessed locally or is it deployed into an HTTP server (like Apache)? Take a look at the browser address bar ...
- by bogdan_cercelaru
- Fri Aug 07, 2015 3:39 pm
- Forum: Common Problems
- Topic: Webhelp compatibility problem with Internet Explorer 11?
- Replies: 5
- Views: 3476
Re: Webhelp compatibility problem with Internet Explorer 11?
Hello, I guess this X-UA-Compatible position fix (build 2015071312) would prevent IE from compatibility view: http://www.oxygenxml.com/forum/post34166.html This is the intended behavior, as stated in MSDN documentation: Specifying legacy document modes : Use the following value to display the webpag...
- by bogdan_cercelaru
- Fri Aug 07, 2015 2:46 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Refreshing WebHelp with Feedback deployment
- Replies: 8
- Views: 3881
Re: Refreshing WebHelp with Feedback deployment
Hello, Please test using our flowers.ditamap sample (samples/dita/flowers) file as input file for the DITA Map WebHelp with Feedback transformation and send us the generated output files (archive them). Please use the same transformation scenario. To send the generated output you can use either our ...
- by bogdan_cercelaru
- Thu Aug 06, 2015 9:52 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Refreshing WebHelp with Feedback deployment
- Replies: 8
- Views: 3881
Re: Refreshing WebHelp with Feedback deployment
You say above that the install folder should not be copied over. There are actually two install folders, one in the root of the output folder and one in the oxygen-webhelp folder. Presumably you mean the one in the root folder. Now I'm curious why Sorin didn't indicate that it should be excluded to...
- by bogdan_cercelaru
- Mon Aug 03, 2015 11:33 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp: wrong link display for <xref>
- Replies: 6
- Views: 3438
Re: WebHelp: wrong link display for <xref>
Hello Frank,
I was not able to reproduce this behavior. Please send us sample files on which you reproduce this using Tehnical Support form.
Regards,
Bogdan
I was not able to reproduce this behavior. Please send us sample files on which you reproduce this using Tehnical Support form.
Regards,
Bogdan
- by bogdan_cercelaru
- Mon Aug 03, 2015 10:08 am
- Forum: General XML Questions
- Topic: how to exclude topics from webhelp search
- Replies: 1
- Views: 2752
Re: how to exclude topics from webhelp search
Hello, Unfortunately Oxygen WebHelp does not have implemented the use of "search" attribute to filter the topics included in the search results of WebHelp output. Is it possible to limit or filter search to a standard element within a topic, such as an id? You should use a custom build fil...
- by bogdan_cercelaru
- Mon Aug 03, 2015 8:36 am
- Forum: XSLT and FOP
- Topic: How do I print the Example and Syntax sub headings in WebHelp/PDF
- Replies: 6
- Views: 4826
Re: How do I print the Example and Syntax sub headings in WebHelp/PDF
Hello, The WebHelp output can be styled using a custom CSS file. To see your ""Example" and "Syntax" headers (labels) in the output you should create a custom CSS file that contains styles like the one below: div.refsyn:before { font-weight: bold; font-style: normal; display...
- by bogdan_cercelaru
- Fri Jul 31, 2015 3:36 pm
- Forum: Common Problems
- Topic: Webhelp compatibility problem with Internet Explorer 11?
- Replies: 5
- Views: 3476
Re: Webhelp compatibility problem with Internet Explorer 11?
Hello, I was not able to reproduce this issue. I have generated webhelp output by applying the built-in "DITA Map WebHelp" transformation to "flowers.ditamap" sample file using the latest build of WeHelp plugin (Oxygen Webhelp version 17.0, build number 2015071312). The output is...
- by bogdan_cercelaru
- Fri Jul 24, 2015 3:21 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: 'Error: Access is denied' message for WebHelp Search results
- Replies: 2
- Views: 1777
Re: 'Error: Access is denied' message for WebHelp Search results
Hello,
You receive this message because you are using the WebHelp locally (with "file://" protocol). Browsers restricts JavaScript running from local HTML files.
Try to put your output on an HTTP server (Apache / IIS / NGINX) and let us know if still encounter this issue.
Regards,
Bogdan
You receive this message because you are using the WebHelp locally (with "file://" protocol). Browsers restricts JavaScript running from local HTML files.
Try to put your output on an HTTP server (Apache / IIS / NGINX) and let us know if still encounter this issue.
Regards,
Bogdan
- by bogdan_cercelaru
- Wed Jul 22, 2015 4:55 pm
- Forum: Other Issues
- Topic: Integrate jquery
- Replies: 30
- Views: 17194
Re: Integrate jquery
Hello, Probably I was not clear enough. Your custom JavaScript file should contain only the JavaScript code between <script> tags (you don't need to specify a "src" attribute for the "script" element). Your custom JavaScript file that will be referenced by the "webhelp.head....
- by bogdan_cercelaru
- Tue Jul 21, 2015 10:03 am
- Forum: Other Issues
- Topic: Sometimes topic content doesn't appear
- Replies: 18
- Views: 11940
Re: Sometimes topic content doesn't appear
Hello, Thank you for reporting this. Unfortunately I was not able to reproduce this behavior. I've tested with Chrome v43, Firefox v39 and Safari v8.0.7 on a MAC OS X Yosemite trying to reproduce on our online userguide (http://www.oxygenxml.com/doc/versions/17.0/ug-editor/). Can you tell me if you ...
- by bogdan_cercelaru
- Mon Jul 20, 2015 3:39 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Stars are missing from customized WebHelp
- Replies: 2
- Views: 1734
Re: Stars are missing from customized WebHelp
Hello, I assume that you are using the Oxygen v16.x to generate the WebHelp. The stars from the search results were removed in version 16. Starting with version 17 the webhelp.search.ranking parameter was added. This parameter controls whether the stars will be added or not. webhelp.search.ranking -...
- by bogdan_cercelaru
- Mon Jul 20, 2015 2:53 pm
- Forum: Other Issues
- Topic: Integrate jquery
- Replies: 30
- Views: 17194
Re: Integrate jquery
Hi, You can use webhelp.head.script parameter to add your custom JavaScript in the generated WebHelp pages. Note that your code (content of the file passed to this parameter) will be copied to every generated pages, in the <head> element, right before the <body> element. The file must contain valid ...
- by bogdan_cercelaru
- Thu Jul 16, 2015 12:37 pm
- Forum: Other Issues
- Topic: Sometimes topic content doesn't appear
- Replies: 18
- Views: 11940
Re: Sometimes topic content doesn't appear
Hello, The content of <noscript> element is loaded, as an alternate content, for users that have disabled scripts in their browser or have a browser that doesn't support script. Please make sure that your browser supports JavaScript, and that support is enabled. Please provide us more details regard...
- by bogdan_cercelaru
- Tue Jul 14, 2015 9:49 am
- Forum: Other Issues
- Topic: Minimize Webhelp Navigation pane on initial load
- Replies: 1
- Views: 1403
Re: Minimize Webhelp Navigation pane on initial load
Hello, If you are using Oxygen 17.0, you can use the toc.visible parameter to minimize (collapse) the navigation pane. WebHelp Output / Customizing the WebHelp Systems / WebHelp Runtime Additional Parameters toc.visible - The value can be true (default value) or false. When to false, the table of co...
- by bogdan_cercelaru
- Mon Jul 13, 2015 3:05 pm
- Forum: Other Issues
- Topic: Does webhelp plugin work in OT 1.5.3?
- Replies: 1
- Views: 1371
Re: Does webhelp plugin work in OT 1.5.3?
Hello,
WebHelp plugin requires at least version 1.6.x of DITA Open Toolkit.
Oxygen XML WebHelp Plugin for DITA / Integrating the Oxygen XML WebHelp Plugin with the DITA Open Toolkit
Regards,
Bogdan
WebHelp plugin requires at least version 1.6.x of DITA Open Toolkit.
Oxygen XML WebHelp Plugin for DITA / Integrating the Oxygen XML WebHelp Plugin with the DITA Open Toolkit
Regards,
Bogdan
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