Search found 222 matches

by bogdan_cercelaru
Mon Aug 08, 2016 4:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Issues adding comments in DITA Map WebHelp Responsive with Feedback
Replies: 1
Views: 1897

Re: Issues adding comments in DITA Map WebHelp Responsive with Feedback

Hello, The very first try to add a comment on a topic or task page failed as there was an empty POST Parameter for 'comment' I wasn't able to reproduce this but it will be good to check that the "$_POST['comment']" is not empty. This will be included in the next version of Oxygen (v18.1). ...
by bogdan_cercelaru
Fri Jul 29, 2016 11:10 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: overwrite existing footer
Replies: 22
Views: 7268

Re: overwrite existing footer

Hello, As you already noted, the problem is that the image referred in your "footer.html" file has a relative path and the browser cannot always locate it. Depending on your needs, to solve this, you have the following options: 1. If the WebHelp is accessed only from a Web server, you coul...
by bogdan_cercelaru
Tue Jul 26, 2016 11:03 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Set Home page in
Replies: 4
Views: 2432

Re: Set Home page in

Hello,

Unfortunately, you cannot set a topic as the index page using the current implementation.
I have registered this in our internal issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Thu Jul 21, 2016 5:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: overwrite existing footer
Replies: 22
Views: 7268

Re: overwrite existing footer

Hello, How can I overwrite the footer in the Webhelp Responsive Design? I've tried using the Oxygen version 18.0 and the built-in DITA Map WebHelp Responsive transformation scenario. I have set the webhelp.fragment.footer parameter to point to the footer.xml file with the following content: <div>My ...
by bogdan_cercelaru
Wed Jul 20, 2016 5:09 pm
Forum: Other Issues
Topic: webhelp.favicon ignored by Webhelp Responsive
Replies: 1
Views: 1876

Re: webhelp.favicon ignored by Webhelp Responsive

Hello, Thank you for reporting this. I have registered this issue in our internal issue tracking system to be addressed. In the meanwhile, you could edit the template files and add these lines in the <head> section: <link rel="shortcut icon" href="/favicon.png"><!----></link> <li...
by bogdan_cercelaru
Wed Jul 13, 2016 4:30 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Customizing Responsive WebHelp
Replies: 5
Views: 3041

Re: Customizing Responsive WebHelp

Hello, Depending on your choosed template, you can start from the skin.css file from the ${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/templates/dita/bootstrap/variants/tiles/$template_name} or ${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/templates/dita/bootstrap/variants/tree/$template_name} directo...
by bogdan_cercelaru
Tue Jul 12, 2016 2:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Customizing Responsive WebHelp
Replies: 5
Views: 3041

Re: Customizing Responsive WebHelp

Hello, Unfortunately the WebHelp Skin Builder does not support the WebHelp Responsive yet. To customize the WebHelp Responsive output, by adding padding on the top of the publication title, you should use a custom CSS file with the following CSS rule: .wh_publication_title { padding-top: 12px; } To ...
by bogdan_cercelaru
Thu Jun 30, 2016 9:58 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Embedded video in webhelp with fullscreen control
Replies: 4
Views: 2093

Re: Embedded video in webhelp with fullscreen control

Hello, In your DITA topic you should have an "object" element with the "outputclass" attribute set to "video" to have in your generated WebHelp the "video" element. Here is an example: <object outputclass="video"> <param name="src" value=&q...
by bogdan_cercelaru
Wed Jun 29, 2016 5:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Embedded video in webhelp with fullscreen control
Replies: 4
Views: 2093

Re: Embedded video in webhelp with fullscreen control

Hello, To have fullscreen control in your videos in the WebHelp output, you should make the following change: - open "DITA-OT\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\skins\desktop\toc_driver.js" file - find the following line: iframeHeader.src = dynamicURL; and add the follo...
by bogdan_cercelaru
Tue Jun 28, 2016 3:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding a <div> to the index.html file
Replies: 4
Views: 1761

Re: Adding a <div> to the index.html file

Hi Danielle,

This can be done by creating a different WebHelp transformation scenario for each product and set corresponding value for the "webhelp.copyright" parameter.

Regards,
Bogdan
by bogdan_cercelaru
Mon Jun 13, 2016 4:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Scraping WebHelp content
Replies: 1
Views: 1169

Re: Scraping WebHelp content

Hello,

Unfortunately WebHelp output does not implement any form of access control but you can use the following tutorial if you are using Apache server: Apache Server - Authentication and Authorization to restrict access to the published WebHelp.

Regards,
Bogdan
by bogdan_cercelaru
Fri Jun 10, 2016 11:36 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Strange output for Webhelp transformation
Replies: 2
Views: 1792

Re: Strange output for Webhelp transformation

Hello,

I wasn't able to reproduce this issue using our samples files.
Please send us a sample DITA Map at support@oxygenxml.com or through our technical support form (https://www.oxygenxml.com/techSupport.html) in order to reproduce this.

Regards,
Bogdan
by bogdan_cercelaru
Thu Jun 09, 2016 3:16 pm
Forum: Other Issues
Topic: WebHelp redirection and fragment in URL
Replies: 3
Views: 2900

Re: WebHelp redirection and fragment in URL

Hello, Are there any ways to suppress the redirection in WebHelp? If you want to completely disable the redirect, then you should edit the [DITA_OT_DIR]/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/webhelp_topic.js file and remove or comment the following line: window.location.href=getP...
by bogdan_cercelaru
Wed Jun 08, 2016 3:18 pm
Forum: Other Issues
Topic: Remove br tags around images with webhelp output?
Replies: 7
Views: 5754

Re: Remove br tags around images with webhelp output?

Hello,

The <br> tags are inserted due to the placement="break" attribute.
You should remove this attribute and the <br> tags will be removed from the WebHelp output.

Regards,
Bogdan
by bogdan_cercelaru
Mon May 30, 2016 11:18 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive WebHelp -- Removing the search bar?
Replies: 5
Views: 2796

Re: Responsive WebHelp -- Removing the search bar?

Hello,

To keep the background image and hide the search form from the WebHelp pages you could also use the following CSS:

Code: Select all


#searchForm {
display: none;
}
Regards,
Bogdan
by bogdan_cercelaru
Mon May 16, 2016 5:02 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: ANT with DITA-OT 2.2.2
Replies: 9
Views: 3098

Re: ANT with DITA-OT 2.2.2

Hello,

I've tested with the DITA-OT 2.2.2 and Oxygen XML WebHelp plugin and I wasn't able to reproduce this issue.
Please check if the output folder contains the "oxygen-webhelp\template\variants\tree\ags" directory.

Regards,
Bogdan
by bogdan_cercelaru
Fri May 13, 2016 9:48 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: need help generating webhelp without iframes
Replies: 3
Views: 2220

Re: need help generating webhelp without iframes

Hello, We currently do not have any information regarding the fact that Google does not correctly index the pages that contains iFrames. Until now, our online user manual was published using WebHelp Classic (the iFrame version) and we never had any issue with the Google indexing the user manual. Reg...
by bogdan_cercelaru
Tue May 10, 2016 9:47 am
Forum: DocBook
Topic: Feedback not working with Oxygen 18.0
Replies: 5
Views: 5924

Re: Feedback not working with Oxygen 18.0

Hi Ben, Sorry for my mistake. I was able to reproduce this issue. To fix this you should edit the "[OXYGEN_DIR]/frameworks/docbook/xsl/com.oxygenxml.webhelp/xsl/docbook/desktop/fixup.xsl" file and comment the following line (line 103): <xsl:attribute name="onload">init('<xsl:valu...
by bogdan_cercelaru
Mon May 09, 2016 2:08 pm
Forum: DocBook
Topic: Feedback not working with Oxygen 18.0
Replies: 5
Views: 5924

Re: Feedback not working with Oxygen 18.0

Hello, I've tested using the Oxygen version 18.0 using the built in DITA Map WebHelp Responsive with Feedback transformation scenario and I cannot reproduce this issue. Please try to publish the WebHelp with feedback to a new, empty directory or set the "clean.output" parameter to "ye...
by bogdan_cercelaru
Tue May 03, 2016 4:39 pm
Forum: Common Problems
Topic: Unable to add new language to WebHelp output (DOTX001W)
Replies: 11
Views: 5267

Re: Unable to add new language to WebHelp output (DOTX001W)

Hello,

Thank you for reporting this.
What version of DITA-OT are you using? I was able to obtain this kind of message only if I am using DITA-OT 2.x to generate WebHelp.

I've also registered an issue in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Thu Apr 28, 2016 10:00 am
Forum: Common Problems
Topic: [BUG] Chunked webhelp topics have no associated CSS
Replies: 6
Views: 3407

Re: [BUG] Chunked webhelp topics have no associated CSS

Hello, I've tested using chunk="to-content" for some topics in our sample DITA Map, but I wasn't able to reproduce the issue that you described. Are you using the built-in DITA Map WebHelp transformation scenario or a custom one? Please send us an email on support@oxygenxml.com with a samp...
by bogdan_cercelaru
Wed Apr 27, 2016 11:39 am
Forum: Feature Request
Topic: Responsive Webhelp for Docbook
Replies: 1
Views: 1836

Re: Responsive Webhelp for Docbook

Hello,

Thank you for your feedback.
We will consider this in the long term. I've added your vote for this feature request.

Regards,
Bogdan
by bogdan_cercelaru
Wed Apr 27, 2016 11:22 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: need help generating webhelp without iframes
Replies: 3
Views: 2220

Re: need help generating webhelp without iframes

Hello,

Starting with Oxygen version 18.0 you can use the new DITA Map WebHelp Responsive transformation that generates responsive HTML pages without iFrames.

Please let us know if you need further assistance.

Regards,
Bogdan
by bogdan_cercelaru
Tue Apr 26, 2016 3:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Next/Previous buttons
Replies: 2
Views: 1902

Re: Next/Previous buttons

Hello Tristan, Thank you for reporting this issue. To resolve this issue you should open the [DITA-OT]\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\skins\desktop\toc_driver.js file and replace the code below $('#navigationLinks').html($('#frm').contents().find('div.navheader .navparent, di...
by bogdan_cercelaru
Mon Apr 25, 2016 12:12 pm
Forum: Other Issues
Topic: Using DITA's HTML output in platform tooltips
Replies: 1
Views: 1477

Re: Using DITA's HTML output in platform tooltips

Hello, What are you referring to when you mention "platform"? Is it an application? Are you using the DITA Map WebHelp transformation or the DITA Map XHTML? Let me see if I correctly understand your needs. You have a DITA topic containing paragraphs, each of them having an @id attribute se...
by bogdan_cercelaru
Fri Apr 22, 2016 4:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Opening a cross reference link in new tab in Oxygen WebHelp
Replies: 6
Views: 2595

Re: Opening a cross reference link in new tab in Oxygen WebHelp

Hi Ann, I was not able to reproduce this issue using Oxygen WebHelp version 17.1, build number 201511171. Please check that you do not have a webhelp customization that triggers this issue. Also you can check using a new, clean installation of Oxygen WebHelp into clean installation of DITA-OT. Regar...
by bogdan_cercelaru
Wed Apr 20, 2016 4:17 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Opening a cross reference link in new tab in Oxygen WebHelp
Replies: 6
Views: 2595

Re: Opening a cross reference link in new tab in Oxygen WebHelp

Hi Ann, What version and build number of Oxygen WebHelp are you using? To check this you can open the genereated "index.html" file in Oxygen (or any other text editor) and look for a comment like: <!-- Generated with Oxygen version 17.1, build number 2016032212. --> I've tested with Oxygen...
by bogdan_cercelaru
Tue Apr 19, 2016 3:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Opening a cross reference link in new tab in Oxygen WebHelp
Replies: 6
Views: 2595

Re: Opening a cross reference link in new tab in Oxygen WebHelp

Hello,

What version of Oxygen are you using?
I cannot reproduce this issue using the Oxygen version 17.1, build 2016032212.

Regards,
Bogdan
by bogdan_cercelaru
Thu Apr 07, 2016 11:19 am
Forum: Other Issues
Topic: Webhelp navigation pane repeating in content area
Replies: 3
Views: 1950

Re: Webhelp navigation pane repeating in content area

Hello,

Is the output from your computer the same with the one from the virtual machine? You can use the Diff Directories to check this.
If it is possible, please archive both outputs and send them to us at support@oxygenxml.com to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Tue Apr 05, 2016 9:03 am
Forum: XSLT and FOP
Topic: Webhelp XSLT glossentry override
Replies: 6
Views: 3805

Re: Webhelp XSLT glossentry override

Hi Nick, Yes, you are right, the CSS cannot change the structure of the generated HTML. If you need to change the structure of the glossary entry, you need to modify the XSLT files. As Radu already said, take a look at the DITA-\OT/plugins\org.dita.xhtml\xsl\xslhtml\dita2htmlImpl.xsl file. Regards, ...