Search found 405 matches

by ionela
Tue Apr 17, 2018 3:10 pm
Forum: Other Issues
Topic: Integrator Error Oxygen Version 20
Replies: 2
Views: 2446

Re: Integrator Error Oxygen Version 20

Hello, The folder where the DITA OT is located needs to have full write access permissions set to it. For example, in Windows, if you are integrating plugins in the DITA OT folder bundled with Oxygen XML Editor and your application is installed in the Program Files folder, you can start the Oxygen X...
by ionela
Thu Apr 05, 2018 1:03 pm
Forum: Common Problems
Topic: Keywords not visible in output (PDF/WebHelp) when using sub-ditamaps
Replies: 10
Views: 4708

Re: Keywords not visible in output (PDF/WebHelp) when using sub-ditamaps

Hello,

I have logged this as an improvement request to our issue tracking tool. This will be analyzed and it found appropriate it will be implemented in a future version of oXygen XML (long term).

Regards,
Ionela
by ionela
Fri Mar 30, 2018 4:12 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Folding Elements
Replies: 3
Views: 1872

Re: Folding Elements

Hi, We have our own implementation for the expand/collapse feature. There are four categories of components that match this expand/collapse pattern: nested topics <div class="topic task nested1" id="prunning"> <h2 class="title topictitle2">Pruning</h2> <div class="...
by ionela
Thu Mar 29, 2018 2:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Folding Elements
Replies: 3
Views: 1872

Re: Folding Elements

Hello, An XML document in the Author mode is rendered using CSS, but that CSS is used just for Author mode not also for the generated WebHelp output. Unfortunately, there isn't an easy way to add folding elements in WebHelp Responsive output. We have this logged as an improvement request to out issu...
by ionela
Thu Mar 29, 2018 11:06 am
Forum: Common Problems
Topic: How to suppress panes in WebHelp?
Replies: 1
Views: 1278

Re: How to suppress panes in WebHelp?

Hello, Unfortunately you cannot load only the topic content, without loading the table of content and the top header when using the WebHelp Classic output. As an alternative you could try to use the WebHelp Responsive transformation that can be customized to omit the header and the table of content ...
by ionela
Tue Mar 27, 2018 4:25 pm
Forum: Common Problems
Topic: Unable to add new language to WebHelp output (DOTX001W)
Replies: 11
Views: 5294

Re: Unable to add new language to WebHelp output (DOTX001W)

Hello,

What version of oXygen XML do you currently use? Please make sure have followed the entire procedure specified two steps above.
Note that you need to run oXygen with administrative rights when you run DITA OT Integrator.

Regards,
Ionela
by ionela
Wed Feb 14, 2018 12:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive WebHelp top menu double-click issue
Replies: 1
Views: 1354

Re: Responsive WebHelp top menu double-click issue

Hello, Could you please provide us more details about the context of this problem? Which oXygen XML version do you use to generate the output? To check this issue, do you have the output published to a public available URL which you can share with us? To reproduce the problem on our side, could you ...
by ionela
Tue Feb 13, 2018 1:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp output - opening bigger images in new window
Replies: 5
Views: 2335

Re: Webhelp output - opening bigger images in new window

Hello, For the WebHelp output, to open the image in a new window you can use the browser's functionally (e.g. Open image in new tab). In version 20.0 of oXygen XML we have implemented a feature that allows to the end-user to show the image to its original dimension into the same window when clicking...
by ionela
Fri Feb 09, 2018 5:21 pm
Forum: Common Problems
Topic: Cannot start oXygen XML Editor due to java.lang.reflect.InvocationTargetException
Replies: 1
Views: 1748

Re: Cannot start oXygen XML Editor due to java.lang.reflect.InvocationTargetException

Hello, Could you please provide us more details about the context of this problem? Have you tried to install the latest maintenance build ( 2017121318 ) of oXygen XML Editor v19.1 from our website? https://www.oxygenxml.com/xml_editor/download_oxygenxml_editor.html Did you previously have an old ver...
by ionela
Fri Feb 02, 2018 12:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: images not in webhelp output, extra folder created
Replies: 3
Views: 2044

Re: images not in webhelp output, extra folder created

Hi, This issue might also be related with resources that are located outside the folder where the DITA Map is located. You can check this topic from our user manual: https://www.oxygenxml.com/doc/versions/19.1/ug-editor/topics/dita-ot-external-refs.html?hl=fix.external.refs.com.oxygenxml I'm hoping ...
by ionela
Thu Feb 01, 2018 3:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Hiding chapter numbers from TOC and title
Replies: 3
Views: 2457

Re: Hiding chapter numbers from TOC and title

Hi Clara, What transformation scenario are you currently using? The DITA Map PDF or DITA Map PDF - WYSIWYG ? Also, I have noticed that the appendix element is available only for bookmap and learningBookmap: https://docs.oasis-open.org/dita/v1.2/os/spec/langref/appendix.html Could you provide us a mi...
by ionela
Wed Jan 31, 2018 3:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: images not in webhelp output, extra folder created
Replies: 3
Views: 2044

Re: images not in webhelp output, extra folder created

Hi Justin, As you've converted your content from another XML to DITA, before publishing it is recommended to perform the ' Validate and Check for completeness ' action on your DITA Map. This way you can check if the structure of the DITA content is valid: https://www.oxygenxml.com/doc/versions/19.1/...
by ionela
Tue Jan 30, 2018 3:08 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: oXygen webhelp breaks all links when one href is empty
Replies: 1
Views: 1314

Re: oXygen webhelp breaks all links when one href is empty

Hi Justin, As you've converted your content from another XML to DITA, before publishing it is recommended to perform the ' Validate and Check for completeness ' action on your DITA Map. This way you can check if the structure of the DITA content is valid: https://www.oxygenxml.com/doc/versions/19.1/...
by ionela
Fri Jan 05, 2018 3:30 pm
Forum: XQuery
Topic: Can't format XQuery with group by clause using ":="
Replies: 2
Views: 4381

Re: Can't format XQuery with group by clause using ":="

Hi, Just to update the thread, in the latest maintenance build of Oxygen 19.1, 2017121318 (released on December 13th) the e XQuery Format and Indent was improved: XQuery: Improved the XQuery Format and Indent to take into account all XQuery 3.1 constructs when indenting. You can download it from our...
by ionela
Fri Jan 05, 2018 1:34 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: 19.1 Responsive Top Nav Not Obeying Top Menu Depth Setting
Replies: 6
Views: 2832

Re: 19.1 Responsive Top Nav Not Obeying Top Menu Depth Setting

Hello, Just to update the thread, in the latest maintenance build of Oxygen 19.1, 2017121318 (released on December 13th) we have reimplemented the " webhelp.top.menu.depth " parameter. It controls the maximum depth (number of levels) of the menu and the default value is 3. The value 0 mean...
by ionela
Fri Jan 05, 2018 1:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Topic refactoring from task > topic and vice versa
Replies: 5
Views: 2257

Re: Topic refactoring from task > topic and vice versa

Hi, Just to update the thread, this problem has been resolved in the latest maintenance build of Oxygen 19.1, 2017121318 (released on December 13th): DITA: Fixed invalid content generated when converting from task to concept. You can download it from our web site: http://www.oxygenxml.com/download.h...
by ionela
Thu Jan 04, 2018 4:19 pm
Forum: Other Issues
Topic: Can't Publish WHR in oXygen 19
Replies: 1
Views: 1399

Re: Can't Publish WHR in oXygen 19

Hello, In version 19.1 the WebHelp Plugin was split in two main plugins, one that covers the WebHelp Classic functionality and one that covers the Responsive functionality. Thus, the available extension points were redesigned. For the WebHelp Responsive plugin the following changes were performed: T...
by ionela
Wed Jan 03, 2018 5:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Set a section to be collapsed when a page loads
Replies: 9
Views: 5253

Re: Set a section to be collapsed when a page loads

Hi Scott,

Unfortunately, there isn't another easier way to add this customization.

Regards,
Ionela
by ionela
Wed Jan 03, 2018 4:24 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Unable to apply customized footer to the webhelp
Replies: 1
Views: 1036

Re: Unable to apply customized footer to the webhelp

Hi, To modify the footer for the WebHelp Classic output you should just set the " webhelp.footer.file " parameter from the transformation scenario to point to the location of a well-formed XHTML file that contains the custom footer ( ' footer.xhtml ' in your case). Make sure that the "...
by ionela
Wed Nov 29, 2017 3:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Favicon Parameter in 19.1 Missing
Replies: 2
Views: 1842

Re: Favicon Parameter in 19.1 Missing

Hi, Just to update the thread, this problem has been resolved in the latest maintenance build of Oxygen 19.1, 2017102417 (released on October 24th). You can download it from our web site: http://www.oxygenxml.com/download.html The list of bug-fixes can be found here: https://www.oxygenxml.com/build_...
by ionela
Mon Nov 27, 2017 5:56 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Integrating with the New Google Analytics using gtag.js
Replies: 3
Views: 2672

Re: Integrating with the New Google Analytics using gtag.js

Hi, Note that your XML fragment is not well-formed. In order to make it well-formed you need to specify a value for async attribute of the script element. e.g. async="async" <body>    <script async="async" src="https://www.googletagmanager.com/gtag/js?id=GA_TRACKING_ID"...
by ionela
Mon Nov 20, 2017 1:28 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Help with Dita debug-filter build step
Replies: 6
Views: 2859

Re: Help with Dita debug-filter build step

Hi Ann, This extra folder can be caused by a resource referred in the ditamap and located outside the ditamap directory into a upper level folder. However, this problem should be reported if you perform the 'Validate and Check for completeness' with the 'Report references to resources outside of the...
by ionela
Tue Oct 17, 2017 10:12 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Oxygen webhelp folder structure
Replies: 7
Views: 4735

Re: Oxygen webhelp folder structure

Hi,

As far as we know it is not possible to create an extension point for oXygen XML WebHelp plugin in order to change the WebHelp output structure.

Regards,
Ionela
by ionela
Wed Oct 11, 2017 2:59 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Oxygen webhelp folder structure
Replies: 7
Views: 4735

Re: Oxygen webhelp folder structure

Hi Nick, The WebHelp output structure is controlled also by the DITA-OT engine not only by oXygen XML Webhelp plugin. However, you could achieve this using an additional HTML file ( e.g. index.html ) placed outside the generated webhelp output folder ( e.g. webhelp ). This HTML file should contain o...
by ionela
Tue Oct 10, 2017 2:16 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Oxygen webhelp folder structure
Replies: 7
Views: 4735

Re: Oxygen webhelp folder structure

Hello,

Unfortunately, currently it is not possible to control or modify the structure of the WebHelp output folder.

Regards,
Ionela
by ionela
Tue Oct 10, 2017 1:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: 19.1 Responsive Top Nav Not Obeying Top Menu Depth Setting
Replies: 6
Views: 2832

Re: 19.1 Responsive Top Nav Not Obeying Top Menu Depth Setting

Hi Misti, Thank you for your feedback. The issue regarding ' webhelp.top.menu.depth ' parameter will be reanalyzed. We'll update this thread if the possibility to specify the maximum depth level of the topics included in the top menu will be back implemented. The other issue with menu items that get...
by ionela
Fri Oct 06, 2017 11:41 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: 19.1 Responsive Top Nav Not Obeying Top Menu Depth Setting
Replies: 6
Views: 2832

Re: 19.1 Responsive Top Nav Not Obeying Top Menu Depth Setting

Hi Misti, Starting with v19.1 the WebHelp Responsive menu was redesigned and instead of being generated a static HTML in every topic, it is dynamically loaded when the user hovers over the chapter title: https://www.oxygenxml.com/xml_editor/whatisnew19.1.html WebHelp Menu is Created Dynamically The ...
by ionela
Thu Sep 21, 2017 12:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Video Tutorials in Webhelp Responsive
Replies: 6
Views: 5159

Re: Video Tutorials in Webhelp Responsive

Hi Michael, oXygen XML includes actions to easily insert video or audio content within DITA topics. You can insert references to video and audio media resources (such as YouTube videos) in your DITA topics and publish them to WebHelp output. More details about this are available in our user manual: ...
by ionela
Thu Aug 03, 2017 4:30 pm
Forum: Common Problems
Topic: How to use XQuery 3.1 with oXygen 18 and Saxon EE 9.7?
Replies: 9
Views: 6273

Re: How to use XQuery 3.1 with oXygen 18 and Saxon EE 9.7?

Hello,

Thank you for your feedback and for letting us know about this syntax highlight problem.
I have logged it to our issue tracking tool in order to be resolved in a future version of oXygen. We'll notify the thread when the bugfix is available.

Regards,
Ionela
by ionela
Thu Aug 03, 2017 2:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp - Add extra text to title
Replies: 14
Views: 7229

Re: Webhelp - Add extra text to title

Hi Christina, Unfortunately, this feature is not implemented in oXygen XML WebHelp Responsive either. Our issue tracking system contains an improvement request to make this feature available for WebHelp Responsive. I have added your vote to this issue, but I would appreciate if you could tell us how...