Search found 832 matches

by Costin
Tue Jun 14, 2022 12:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Enabling Next and Previous topic buttons in webhelp output
Replies: 3
Views: 557

Re: Enabling Next and Previous topic buttons in webhelp output

Hi Sunil, The "Next" and "Previous" navigational buttons ar displayed if you set the value of the "webhelp.default.collection.type.sequence" parameter to yes. As for the PDF part, there is a dedicated procedure we have in this section from the WebHelp User-Guide , which...
by Costin
Tue May 31, 2022 11:40 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: HTML5 Output Query
Replies: 4
Views: 870

Re: HTML5 Output Query

Hello,

Could you please let us know which specific transformation scenario are you using?
Is it the DITA Map WebHelp Responsive, or the DITA Map HTML5?

Also, we need to know which specific version of the software are you using.

Best Regards,
Costin
by Costin
Wed Apr 20, 2022 12:17 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Index Terms Link
Replies: 4
Views: 702

Re: Index Terms Link

Hi Kristin, Thank you for the details and for seding the publishing template! After a look at your output, it seems that, through your customization you are using a white background for the header, but the index terms link also has a white color, so it is not visible, even if it is present in the ou...
by Costin
Wed Apr 20, 2022 12:02 pm
Forum: Common Problems
Topic: Keywords on main webhelp page
Replies: 2
Views: 737

Re: Keywords on main webhelp page

Hi, Unfortunately, there is no out-of-the-box support to transfer the keywords from the DITA Map's root to the main page in the WebHelp output, using the current implementation of the WebHelp plugin. Probably this could be done through an XSLT customization though. Also, according to the DITA specif...
by Costin
Tue Apr 19, 2022 11:50 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Index Terms Link
Replies: 4
Views: 702

Re: Index Terms Link

Hi krobinett, Could you let us know first what specific version of WebHelp Responsive are you using? Then, in order to investigate this, we need you to send us the custom template that you are using in your transformation scenario. You could use our support email address (support@oxygenxml.com) to a...
by Costin
Fri Apr 15, 2022 11:56 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Validating HTML5 output produced with Oxygen 24.1 trial version
Replies: 1
Views: 483

Re: Validating HTML5 output produced with Oxygen 24.1 trial version

Hi Saurabh, In order to investigate, we need you to provide us a sample DITA Map hierarchy, in an as minimal form as possible, that we could use to reproduce the errors you refer to. To attach and send us the files, you could use the online contact form for Oxygen XML technical support . Regards, Co...
by Costin
Tue Apr 12, 2022 11:42 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Pop-ups not working on some images
Replies: 1
Views: 414

Re: Pop-ups not working on some images

Hi, Unfortunately, we are not aware of such issues. In order to investigate this, we would appreciate if you could send (using either the online support form or the official support email - support@oxygenxml.com), consisting of a complete DITA Map files hierarchy, in an as minimal form as possible -...
by Costin
Mon Apr 11, 2022 11:52 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Project files, absolute paths and Oxygen publishing templates?
Replies: 14
Views: 2237

Re: Project files, absolute paths and Oxygen publishing templates?

Hi Raymond,

It is not very clear for us what exactly are you trying to use - an Oxygen project (.xpr), or a DITA project file? We need to clarify this first, in order to provide you accurate information.

Regards,
Costin
by Costin
Fri Apr 01, 2022 11:59 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Navigation tree not displayed when jumping from glossary term
Replies: 5
Views: 998

Re: Navigation tree not displayed when jumping from glossary term

Hi Tanja, As you mentioned that: I am using a customized version of the WebHelp Responsive scenario in Oxygen XML Editor 24.1 . I suggest, if you are using the default DITA-OT that Oxygen XML Editor comes bundled with and you do not use any custom publishing templates, you should try with the defaul...
by Costin
Tue Mar 29, 2022 11:45 am
Forum: Common Problems
Topic: What is the webhelp search syntax?
Replies: 1
Views: 471

Re: What is the webhelp search syntax?

Hi Kendra, The rules supported by the search engine in WebHelp are documented in this section from the WebHelp Responsive User-Guide. As you can see from the search rules; - You can use quotes to perform an exact search for multiple word phrases (for example, "grow flowers" will only retur...
by Costin
Fri Mar 18, 2022 1:02 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp ToC navigation to chunked content
Replies: 4
Views: 1517

Re: webhelp ToC navigation to chunked content

Hi Anne, There is a dedicated transformation scenario parameter that could be used to include or exclude links to chunck topics from the WebHelp output. See the parameter's definition in the WebHelp Responsive Transformation Parameters section from the WebHelp User-Guide. More specific, if you edit ...
by Costin
Tue Mar 15, 2022 3:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp ToC navigation to chunked content
Replies: 4
Views: 1517

Re: webhelp ToC navigation to chunked content

Hello,
This is just to update the thread and inform you that this issue has been resolved in the latest maintenance build of Oxygen XML WebHelp 24.1, 2022030500 (released on March 10).

You can download it from our web site:
http://www.oxygenxml.com/download.html

Regards,
Costin
by Costin
Tue Mar 15, 2022 3:29 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Inline image height
Replies: 3
Views: 1132

Re: Inline image height

Hello,
I just wanted to update this thread and let you know that this issue has been resolved in the latest maintenance build of Oxygen XML WebHelp 24.1,
2022030500 (released March 10th, 2021).

You can download it from our web site:
http://www.oxygenxml.com/download.html

Best Regards,
Costin
by Costin
Tue Mar 15, 2022 2:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Multiple Previous/Next links in wh_navigation_ links
Replies: 10
Views: 2674

Re: Multiple Previous/Next links in wh_navigation_ links

Hello, I just wanted to update this thread and let you know that this issue (Nested topics causing duplicate prev/next navigation buttons) has been resolved in the latest maintenance build of Oxygen XML WebHelp 24.1, 2022030500 (released March 10th, 2021). You can download it from our web site: http...
by Costin
Mon Feb 28, 2022 7:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Graphics folder missing during Webhelp
Replies: 1
Views: 381

Re: Graphics folder missing during Webhelp

Hi Sri, Please note that the version 17 of Oxygen XML software is a very old version, which reached End-Of-Life and - implicitly - end of support, 4 years ago. Therefore, we no longer provide support for it. However, as a hint I could offer, you should make sure that you do not have resources that a...
by Costin
Fri Feb 18, 2022 12:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search highlights toggle has no focus indicator
Replies: 2
Views: 628

Re: Search highlights toggle has no focus indicator

Hi rjcbop, Thank you for reporting this to us! As this was not done with a purpose, I have just logged the issue in our internal tracking system, so that our development team could look into it for a possible fix that will be implemented in a future version of oXygen. Thank you again for the feedbac...
by Costin
Wed Feb 16, 2022 12:59 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Expand and collapse topic TOC
Replies: 7
Views: 2794

Re: Expand and collapse topic TOC

Hi Stacey, As it is not clear which specific issues you encountered while using the version 24, I suggest you should create a separate post and describe the issues, with as many details as possible. If you have a small sample (a DITA Map in an as minimal form as possible) that reproduces the issue, ...
by Costin
Mon Feb 14, 2022 1:21 pm
Forum: DocBook
Topic: DB to WebHelp pub problem
Replies: 3
Views: 2107

Re: DB to WebHelp pub problem

Hello, Unfortunately, as I also mentioned earlier, we could not provide much support for this, as the version 20 reached end-of-life and, implicitly, end-of-support, so, as it is no longer maintained, we can not guarantee it will work without problems. I recommend you should test the WebHelp publish...
by Costin
Wed Feb 09, 2022 12:56 pm
Forum: DocBook
Topic: DB to WebHelp pub problem
Replies: 3
Views: 2107

Re: DB to WebHelp pub problem

Hi Drumminman, From the log snippet you attached it seems that you are still using an old version (v20) of Oxygen XML Editor. The version 20 reached End-Of-Life and, implicitly, end-of-support / maintenance back in 2020. Therefore, it is recommended to upgrade your license to the latest version. The...
by Costin
Fri Dec 17, 2021 1:44 pm
Forum: Common Problems
Topic: unable to create webhelp responsive after update to version 24
Replies: 3
Views: 1321

Re: unable to create webhelp responsive after update to version 24

Hi, We are not aware of such issues in Oxygen version 24. How do you publish the WebHelp output? Are you using the WebHelp plugin for DITA-OT to publish from command-line, or are you manually publishing using the WebHelp Responsive transformation from an Oxygen GUI-based software (like Oxygen XML Ed...
by Costin
Wed Dec 15, 2021 1:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp - Search within current context
Replies: 14
Views: 3922

Re: WebHelp - Search within current context

Hi Dan,

So far there is no update regarding this, as the improvement request is still open in our internal tracking system.
Rest assure we will notify this thread when we will have any implementation available,

Kind Regards,
Costin
by Costin
Wed Dec 15, 2021 1:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Keep the TOC in topic page fixed for Webhelp responsive in Oxygen 24
Replies: 3
Views: 877

Re: Keep the TOC in topic page fixed for Webhelp responsive in Oxygen 24

Hi Sumi, Thank you for the feeback! As it is not crystal clear for us what you refer to by There is a vertical scroll and the height grows as the user scrolls down. to investigate this, we need you to contact us on our official support email address - support@oxygenxml.com - and please attach a smal...
by Costin
Fri Nov 26, 2021 12:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp ToC navigation to chunked content
Replies: 4
Views: 1517

Re: webhelp ToC navigation to chunked content

Hi Dan, Thank you for your feedback! We already have an issue logged in our internal issue tracking system, so I have just added your vote for this. The interal reference of the issue is "WH-2420". We will notify this thread once a different implementation will be available in a future rel...
by Costin
Wed Nov 17, 2021 12:39 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 17
Views: 5904

Re: Searchability of topics in "chunk: to content"

Hi Dan02,

I've added your vote and gave the issue we have logged in our system a bump.

Thank you and regards,
Costin
by Costin
Wed Nov 17, 2021 12:35 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp output fails
Replies: 3
Views: 978

Re: Webhelp output fails

Hi Matt,

To run the WebHelp transformation scenario using the Oxygen GUI software (Editor/Author), you need to have a license for that specific product.

Regards,
Costin
by Costin
Mon Nov 15, 2021 12:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing the copy/paste button for <codeblock> in webhelp
Replies: 5
Views: 1546

Re: Changing the copy/paste button for <codeblock> in webhelp

Hi Dan, As WebHelp topics in the output are in fact HTML files, it is possible to style most of the elements appearing in the WebHelp Responsive output through your own CSS customization. In this case, as the Copy button has a dedicated class set on it ("class=copyTooltip"), you could use ...
by Costin
Wed Oct 27, 2021 12:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Restricting use of unauthorised content
Replies: 4
Views: 1045

Re: Restricting use of unauthorised content

Hi Matt,

Could you please fist let us know where exactly do you need to impose the restrictions?
Do you need to restrict editing the topics content, or to restrict access to some of the HTML files resulted for their corresponding topic references in the published output?

Regards,
Costin
by Costin
Fri Oct 15, 2021 12:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Save entire manual to PDF
Replies: 6
Views: 2024

Re: Save entire manual to PDF

Hello,

Unfortunately, there is no progress so far and it seems there are no plans to include this feature in the close future, as it is considered only for the long term development.
We will notify this thread when / if this feature will get implemented.

Best Regards,
Costin
by Costin
Fri Oct 15, 2021 12:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: PDFs for several documents in the WebHelp Responsive output
Replies: 1
Views: 557

Re: PDFs for several documents in the WebHelp Responsive output

Hello, Indeed, in the current implementation of WebHelp, the "webhelp.pdf.link.url" allows a single value, so it is not possible to refer multiple PDF documents. However, even if there is no predefined support for this, we already have a customization example to add a custom component and ...
by Costin
Thu Sep 23, 2021 12:46 pm
Forum: Common Problems
Topic: Remove link (chain symbols) from section headings
Replies: 2
Views: 1428

Re: Remove link (chain symbols) from section headings

Hi Greg, Indeed, this is how the links to content in another topic is represented in the current implementation of the WebHelp output - through pernalinks. However, even if there is no out-of-the-box support for removing those from the output, this could be easily achieved through CSS, so you should...