Search found 211 matches

by bogdan_cercelaru
Fri Jun 10, 2016 11:36 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Strange output for Webhelp transformation
Replies: 2
Views: 739

Re: Strange output for Webhelp transformation

Hello,

I wasn't able to reproduce this issue using our samples files.
Please send us a sample DITA Map at support@oxygenxml.com or through our technical support form (https://www.oxygenxml.com/techSupport.html) in order to reproduce this.

Regards,
Bogdan
by bogdan_cercelaru
Thu Jun 09, 2016 3:16 pm
Forum: Other Issues
Topic: WebHelp redirection and fragment in URL
Replies: 3
Views: 1569

Re: WebHelp redirection and fragment in URL

Hello, Are there any ways to suppress the redirection in WebHelp? If you want to completely disable the redirect, then you should edit the [DITA_OT_DIR]/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/webhelp_topic.js file and remove or comment the following line: window.location.href=getP...
by bogdan_cercelaru
Wed Jun 08, 2016 3:18 pm
Forum: Other Issues
Topic: Remove br tags around images with webhelp output?
Replies: 7
Views: 3205

Re: Remove br tags around images with webhelp output?

Hello,

The <br> tags are inserted due to the placement="break" attribute.
You should remove this attribute and the <br> tags will be removed from the WebHelp output.

Regards,
Bogdan
by bogdan_cercelaru
Mon May 30, 2016 11:18 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive WebHelp -- Removing the search bar?
Replies: 5
Views: 1255

Re: Responsive WebHelp -- Removing the search bar?

Hello,

To keep the background image and hide the search form from the WebHelp pages you could also use the following CSS:

Code: Select all


#searchForm {
display: none;
}
Regards,
Bogdan
by bogdan_cercelaru
Mon May 16, 2016 5:02 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: ANT with DITA-OT 2.2.2
Replies: 9
Views: 1362

Re: ANT with DITA-OT 2.2.2

Hello,

I've tested with the DITA-OT 2.2.2 and Oxygen XML WebHelp plugin and I wasn't able to reproduce this issue.
Please check if the output folder contains the "oxygen-webhelp\template\variants\tree\ags" directory.

Regards,
Bogdan
by bogdan_cercelaru
Fri May 13, 2016 9:48 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: need help generating webhelp without iframes
Replies: 3
Views: 1161

Re: need help generating webhelp without iframes

Hello, We currently do not have any information regarding the fact that Google does not correctly index the pages that contains iFrames. Until now, our online user manual was published using WebHelp Classic (the iFrame version) and we never had any issue with the Google indexing the user manual. Reg...
by bogdan_cercelaru
Tue May 10, 2016 9:47 am
Forum: DocBook
Topic: Feedback not working with Oxygen 18.0
Replies: 5
Views: 2789

Re: Feedback not working with Oxygen 18.0

Hi Ben, Sorry for my mistake. I was able to reproduce this issue. To fix this you should edit the "[OXYGEN_DIR]/frameworks/docbook/xsl/com.oxygenxml.webhelp/xsl/docbook/desktop/fixup.xsl" file and comment the following line (line 103): <xsl:attribute name="onload">init('<xsl:value-of select="$PATH2P...
by bogdan_cercelaru
Mon May 09, 2016 2:08 pm
Forum: DocBook
Topic: Feedback not working with Oxygen 18.0
Replies: 5
Views: 2789

Re: Feedback not working with Oxygen 18.0

Hello, I've tested using the Oxygen version 18.0 using the built in DITA Map WebHelp Responsive with Feedback transformation scenario and I cannot reproduce this issue. Please try to publish the WebHelp with feedback to a new, empty directory or set the "clean.output" parameter to "yes" and test aga...
by bogdan_cercelaru
Tue May 03, 2016 4:39 pm
Forum: Common Problems
Topic: Unable to add new language to WebHelp output (DOTX001W)
Replies: 11
Views: 2601

Re: Unable to add new language to WebHelp output (DOTX001W)

Hello,

Thank you for reporting this.
What version of DITA-OT are you using? I was able to obtain this kind of message only if I am using DITA-OT 2.x to generate WebHelp.

I've also registered an issue in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Thu Apr 28, 2016 10:00 am
Forum: Common Problems
Topic: [BUG] Chunked webhelp topics have no associated CSS
Replies: 6
Views: 1526

Re: [BUG] Chunked webhelp topics have no associated CSS

Hello, I've tested using chunk="to-content" for some topics in our sample DITA Map, but I wasn't able to reproduce the issue that you described. Are you using the built-in DITA Map WebHelp transformation scenario or a custom one? Please send us an email on support@oxygenxml.com with a sample DITA Ma...
by bogdan_cercelaru
Wed Apr 27, 2016 11:39 am
Forum: Feature Request
Topic: Responsive Webhelp for Docbook
Replies: 1
Views: 1079

Re: Responsive Webhelp for Docbook

Hello,

Thank you for your feedback.
We will consider this in the long term. I've added your vote for this feature request.

Regards,
Bogdan
by bogdan_cercelaru
Wed Apr 27, 2016 11:22 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: need help generating webhelp without iframes
Replies: 3
Views: 1161

Re: need help generating webhelp without iframes

Hello,

Starting with Oxygen version 18.0 you can use the new DITA Map WebHelp Responsive transformation that generates responsive HTML pages without iFrames.

Please let us know if you need further assistance.

Regards,
Bogdan
by bogdan_cercelaru
Tue Apr 26, 2016 3:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Next/Previous buttons
Replies: 2
Views: 824

Re: Next/Previous buttons

Hello Tristan, Thank you for reporting this issue. To resolve this issue you should open the [DITA-OT]\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\skins\desktop\toc_driver.js file and replace the code below $('#navigationLinks').html($('#frm').contents().find('div.navheader .navparent, di...
by bogdan_cercelaru
Mon Apr 25, 2016 12:12 pm
Forum: Other Issues
Topic: Using DITA's HTML output in platform tooltips
Replies: 1
Views: 809

Re: Using DITA's HTML output in platform tooltips

Hello, What are you referring to when you mention "platform"? Is it an application? Are you using the DITA Map WebHelp transformation or the DITA Map XHTML? Let me see if I correctly understand your needs. You have a DITA topic containing paragraphs, each of them having an @id attribute set. Is this...
by bogdan_cercelaru
Fri Apr 22, 2016 4:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Opening a cross reference link in new tab in Oxygen WebHelp
Replies: 6
Views: 1161

Re: Opening a cross reference link in new tab in Oxygen WebHelp

Hi Ann, I was not able to reproduce this issue using Oxygen WebHelp version 17.1, build number 201511171. Please check that you do not have a webhelp customization that triggers this issue. Also you can check using a new, clean installation of Oxygen WebHelp into clean installation of DITA-OT. Regar...
by bogdan_cercelaru
Wed Apr 20, 2016 4:17 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Opening a cross reference link in new tab in Oxygen WebHelp
Replies: 6
Views: 1161

Re: Opening a cross reference link in new tab in Oxygen WebHelp

Hi Ann, What version and build number of Oxygen WebHelp are you using? To check this you can open the genereated "index.html" file in Oxygen (or any other text editor) and look for a comment like: <!-- Generated with Oxygen version 17.1, build number 2016032212. --> I've tested with Oxygen WebHelp v...
by bogdan_cercelaru
Tue Apr 19, 2016 3:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Opening a cross reference link in new tab in Oxygen WebHelp
Replies: 6
Views: 1161

Re: Opening a cross reference link in new tab in Oxygen WebHelp

Hello,

What version of Oxygen are you using?
I cannot reproduce this issue using the Oxygen version 17.1, build 2016032212.

Regards,
Bogdan
by bogdan_cercelaru
Thu Apr 07, 2016 11:19 am
Forum: Other Issues
Topic: Webhelp navigation pane repeating in content area
Replies: 3
Views: 1045

Re: Webhelp navigation pane repeating in content area

Hello,

Is the output from your computer the same with the one from the virtual machine? You can use the Diff Directories to check this.
If it is possible, please archive both outputs and send them to us at support@oxygenxml.com to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Tue Apr 05, 2016 9:03 am
Forum: XSLT and FOP
Topic: Webhelp XSLT glossentry override
Replies: 5
Views: 1510

Re: Webhelp XSLT glossentry override

Hi Nick, Yes, you are right, the CSS cannot change the structure of the generated HTML. If you need to change the structure of the glossary entry, you need to modify the XSLT files. As Radu already said, take a look at the DITA-\OT/plugins\org.dita.xhtml\xsl\xslhtml\dita2htmlImpl.xsl file. Regards, ...
by bogdan_cercelaru
Mon Apr 04, 2016 5:07 pm
Forum: General XML Questions
Topic: Changing top and bottom margins for <choicetable>
Replies: 2
Views: 2437

Re: Changing top and bottom margins for <choicetable>

Hello, To customize the elements generated by WebHelp transformation you should find the CSS selector needed to style it. You can use the "Inspect" action in the Chrome browser (or "Inspect element" in Firefox) to do this. For example, for "choisetable" element you should use the ".choicetable" CSS ...
by bogdan_cercelaru
Fri Apr 01, 2016 4:34 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Extend stop-words-list (for Webhelp search)
Replies: 4
Views: 1531

Re: Extend stop-words-list (for Webhelp search)

Hello,

Unfortunately you cannot change the stop-words-list using the current implementation of the WebHelp.
I have registered your request in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Fri Apr 01, 2016 4:29 pm
Forum: Feature Request
Topic: Exclude topics from search -> search="no" (DITA -> Webhelp)
Replies: 1
Views: 1115

Re: Exclude topics from search -> search="no" (DITA -> Webhelp)

Hello,

Unfortunately Oxygen WebHelp still does not have implemented the use of "search" attribute.
However, I already registered a feature request and I will update this thread when it will be implemented.

Regards,
Bogdan
by bogdan_cercelaru
Thu Mar 31, 2016 3:13 pm
Forum: Other Issues
Topic: Webhelp file structure
Replies: 1
Views: 714

Re: Webhelp file structure

Hello,

Unfortunately there is no way to hide the file structure of your DITA topics.

Regards,
Bogdan
by bogdan_cercelaru
Wed Mar 23, 2016 10:25 am
Forum: Common Problems
Topic: Webhelp with feedback: comments not logged
Replies: 1
Views: 503

Re: Webhelp with feedback: comments not logged

Hello,

Did you received any error when you posted comments that are not visible in the Admin Panel?
Take a look to the php_error.log file and Apache error.log file and see if you find any error regarding the WebHelp system.

Regards,
Bogdan
by bogdan_cercelaru
Tue Mar 22, 2016 6:02 pm
Forum: XSLT and FOP
Topic: Webhelp code highlighting in 17.1 is not backwards compatible
Replies: 3
Views: 1209

Re: Webhelp code highlighting in 17.1 is not backwards compatible

Hello, I cannot reproduce this issue using Oxygen v17.1 build 2016020417 with DITA-OT 1.8 and the following snapshot in a DITA topic: <codeblock outputclass="language-xml"><root> <elem attr1="test" attr2="cucu">First element</elem> <elem attr1="test1" attr2="cucu1">Second element</elem> </root> </co...
by bogdan_cercelaru
Mon Mar 21, 2016 6:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Excluding topics from webhelp output index
Replies: 5
Views: 922

Re: Excluding topics from webhelp output index

Hello,

Using this method, any excluded topics will be also removed from the search results.

Regards,
Bogdan
by bogdan_cercelaru
Mon Mar 21, 2016 5:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp - Can the booktitle link to webhelp home?
Replies: 7
Views: 1707

Re: Webhelp - Can the booktitle link to webhelp home?

Hello,

Unfortunately we don't have an editor variable for this.
I have registered an issue in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Mon Mar 21, 2016 5:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Excluding topics from webhelp output index
Replies: 5
Views: 922

Re: Excluding topics from webhelp output index

Hello,

Please make sure that you have "clean.output" parameter set to "yes".
This will ensure that you do not have any unwanted files (topics) that will be indexed.

Regards,
Bogdan
by bogdan_cercelaru
Fri Mar 11, 2016 6:11 pm
Forum: XSLT and FOP
Topic: Breadcrumbs in Webhelp
Replies: 1
Views: 1031

Re: Breadcrumbs in Webhelp

Hello,

Unfortunately in the current version of Oxygen (version 17.1) you cannot modify the breadcrumb levels that will be visible or add a link to the first page as first entry in breadcrumbs.
Starting with version 18.0 you can control how many levels are displayed in breadcrumbs.

Regards,
Bogdan
by bogdan_cercelaru
Fri Mar 04, 2016 10:29 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp: Chunking breaks CSS paths
Replies: 5
Views: 1537

Re: WebHelp: Chunking breaks CSS paths

Hello,

I've tested using chunk="to-content" for some topics in our sample DITA Map and a custom CSS, but I wasn't able to reproduce the issue that you described.
Please send us an email on support@oxygenxml.com with a sample DITA Map and the corresponding topics.

Regards,
Bogdan