Search found 221 matches

by bogdan_cercelaru
Mon Feb 06, 2017 6:22 pm
Forum: General XML Questions
Topic: Adding Outputclass to Topic Head
Replies: 3
Views: 1883

Re: Adding Outputclass to Topic Head

Hello, To obtain the outputclass in the "h1" of ".wh_topic_content body", you have to set the outputclass attribute to the "<title/>" element in the corresponding DITA topic. I've registered an issue in our issue tracking system so that the outputclass to be added in the ".wh_content_area > .wh_side...
by bogdan_cercelaru
Thu Feb 02, 2017 6:38 pm
Forum: General XML Questions
Topic: Adding Outputclass to Topic Head
Replies: 3
Views: 1883

Re: Adding Outputclass to Topic Head

Hello, I've tested with Oxygen v18.1 by adding the following code to the "flowers.ditamap" sample: <topichead navtitle="Care and Preparation" outputclass="my_head_class"> <topicref href="topics/care.dita" /> </topichead> In the generated "index.html" file I've found the following HTML fragment: <spa...
by bogdan_cercelaru
Wed Jan 25, 2017 4:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Print option on WebHelp Classic output gives 404 Error
Replies: 5
Views: 1312

Re: Print option on WebHelp Classic output gives 404 Error

Hello, Thank you for reporting this. I've been able to reproduce this issue and to fix it. You should replace the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/toc.js" file with the file from the following archive http://www.oxygenxml.com/forum/files/147170125070141.zip T...
by bogdan_cercelaru
Wed Jan 18, 2017 12:35 pm
Forum: Common Problems
Topic: Webhelp feedback installation issue
Replies: 2
Views: 1161

Re: Webhelp feedback installation issue

Hello, Thank you for reporting this issue. I was able to reproduce this and the problem is that for "DocBook WebHelp Classic with Feedback" transformation scenario, the "localization" folder is not copied in the "${OUTPUT_DIR}/oxygen-webhelp/feedback/resources" folder. I've registered an issue in ou...
by bogdan_cercelaru
Wed Jan 04, 2017 5:32 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Default window size for webhelp?
Replies: 1
Views: 662

Re: Default window size for webhelp?

Hello, You cannot resize or set the position of a browser window on the page load. You can change only the properties of a new window opened by your script. This means that you should open a new window and set the properties you want: width, height, offset top and offset left. Here is the script tha...
by bogdan_cercelaru
Tue Jan 03, 2017 6:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: No single file output for ditamap@chunk=to-content
Replies: 1
Views: 529

Re: No single file output for ditamap@chunk=to-content

Hello,

Please send us a small valid DITA Map including referenced topics. You can archive all files and send the archive to the support@oxygenxml.com in order to investigate your problem.

Regards,
Bogdan
by bogdan_cercelaru
Thu Dec 22, 2016 6:00 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 1639

Re: Changing location of skin.css file

Hello, You can add an absolute path to a CSS file by editing the template files and replace the <whc:webhelp_skin_resources/> with HTML element that links the required CSS file. e.g: <link rel="stylesheet" type="text/css" href="absolute_url_to_css_file" /> The template files that have to be modified...
by bogdan_cercelaru
Tue Dec 20, 2016 5:20 pm
Forum: Common Problems
Topic: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1
Replies: 2
Views: 1002

Re: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1

Hello, We were able to reproduce this issue only if we are using a URL that explicitly contains a port number (other than default port, e.g. 8080). To resolve this you have to open the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/toc.js" file and delete the following lin...
by bogdan_cercelaru
Tue Dec 20, 2016 1:30 pm
Forum: Other Issues
Topic: Updating the JQuery plugin
Replies: 1
Views: 1615

Re: Updating the JQuery plugin

Hello, When using DITA Map WebHelp Responsive transformation scenario the jQuery library can be updated by following the next steps: Copy the new jQuery file in the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/templates/dita/bootstrap/resources/js" directory Edit "${DITA_OT_DIR}/plugins/com.oxygenx...
by bogdan_cercelaru
Mon Dec 19, 2016 4:25 pm
Forum: Feature Request
Topic: REST Search API
Replies: 3
Views: 1731

Re: REST Search API

Hello, Ideally, I would like to invoke the same search function on WebHelp classic only from an API and not the normal browser interface. Than I would like to display the results in my application. Unfortunately the WebHelp system doesn't have API for this. I've registered this, as a feature request...
by bogdan_cercelaru
Fri Dec 16, 2016 4:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 1639

Re: Changing location of skin.css file

Hello, According to DITA-OT Documentation , the args.cssroot parameter is used to: Specifies the source directory that contains the custom .css file. In your case, you could try to use the args.csspath parameter to specify the destination directory for the CSS specified with the args.css and args.co...
by bogdan_cercelaru
Wed Dec 14, 2016 4:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 1639

Re: Changing location of skin.css file

Hi Benjamin, Unfortunately you cannot change/set the location of the skin.css file using the current implementation. As a workaround, you could try to use symbolic links on your web server that points to a common skin.css . To do this, you have to replace the skin.css file in every webhelp output wi...
by bogdan_cercelaru
Fri Dec 09, 2016 5:12 pm
Forum: Other Issues
Topic: %2F in hash fragment causing 404 when loading iFrame
Replies: 4
Views: 1762

Re: %2F in hash fragment causing 404 when loading iFrame

Hello,

Yes, this will be resolved in the next version of Oxygen.

Regards,
Bogdan
by bogdan_cercelaru
Thu Dec 08, 2016 3:48 pm
Forum: Other Issues
Topic: %2F in hash fragment causing 404 when loading iFrame
Replies: 4
Views: 1762

Re: %2F in hash fragment causing 404 when loading iFrame

Hello, I've tested this scenario and I can confirm the issue. As you found, to solve this issue, you have to edit the "${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\skins\desktop\toc_driver.js" file and replace: dynamicURL = dynamicURL.replace(/%23/g,'#'); with dynamicURL = d...
by bogdan_cercelaru
Wed Nov 16, 2016 11:34 am
Forum: Feature Request
Topic: Another Search Improvement Request for WebHelp Responsive
Replies: 1
Views: 1415

Re: Another Search Improvement Request for WebHelp Responsive

Hello,

I've added your vote for this feature on our issue tracking system.

Regards,
Bogdan
by bogdan_cercelaru
Tue Nov 15, 2016 6:26 pm
Forum: Feature Request
Topic: WebHelp Responsive: Improve Search function (incremental search)
Replies: 1
Views: 1393

Re: WebHelp Responsive: Improve Search function (incremental search)

Hello, I've added your request into our issue tracking system to be analyzed. Until it will be addressed, here you can find how to integrate the Google Custom Search Engine with the WebHelp output: How to Integrate Google Search in WebHelp Classic Output , for WebHelp Classic output or How to Integr...
by bogdan_cercelaru
Fri Nov 04, 2016 5:23 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Webhelp Footer
Replies: 7
Views: 1756

Re: Responsive Webhelp Footer

Hello, To have the footer locked to the bottom of the page when the content doesn't fill the entire page you could set the "webhelp.fragment.after.body" parameter to point to an XML file with the following content: <span id="hidden"> <style> #hidden { display: none; } .wh_content_area { min-height: ...
by bogdan_cercelaru
Wed Oct 19, 2016 10:43 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to change webhelp homepage based on screen size
Replies: 3
Views: 851

Re: How to change webhelp homepage based on screen size

Hello, For this message we are using the "webhelp.fragment.before.main.page.search" parameter that points to a file with the following content: <div id="ug-editor-name">Oxygen XML Editor 18.1<div id="ug">User Guide</div> </div> and the following custom CSS: @media only screen and (max-width: 767px) ...
by bogdan_cercelaru
Tue Oct 04, 2016 12:04 pm
Forum: Feature Request
Topic: Accessibility improvements for webhelp
Replies: 3
Views: 1843

Re: Accessibility improvements for webhelp

Hello,

Thank you for your suggestions.
I've added your request in our issue tracking system to be addressed by one of our developers.

Regards,
Bogdan
by bogdan_cercelaru
Mon Sep 26, 2016 5:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to Add a Company Logo
Replies: 2
Views: 1153

Re: How to Add a Company Logo

Hello,

You can achieve this by using the webhelp.logo.image parameter. Here you can find more information: Publishing / Transformation Scenarios / Built-in Transformation Scenarios / DITA Map Transformation Scenarios / DITA Map to WebHelp Output / WebHelp Classic Output

Regards,
Bogdan
by bogdan_cercelaru
Tue Sep 13, 2016 9:09 am
Forum: Common Problems
Topic: Webhelp administrative page "View All Posts" not working
Replies: 3
Views: 1217

Re: Webhelp administrative page "View All Posts" not working

Hello, Please note that this is a known issue that has been resolved in a maintenance build and is available in the latest build of Oxygen XML Editor(build 2016081012). Here you can find a list of resolved issues: https://www.oxygenxml.com/build_history.html WebHelp with Feedback: "View All Posts" i...
by bogdan_cercelaru
Mon Sep 05, 2016 3:30 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: extend Webhelp search: Phrase, Full text
Replies: 6
Views: 1647

Re: extend Webhelp search: Phrase, Full text

Hi,

It should be installed in Webserver to index HTML files and you need a WebHelp customization to access Solr search feature.

Please note that this customization is not officially supported by us, so it won't be subject of future support.

Regards,
Bogdan
by bogdan_cercelaru
Mon Aug 22, 2016 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to embed webhelp output within another site
Replies: 3
Views: 1002

Re: How to embed webhelp output within another site

Hello, The WebHelp Responsive output was tested within the following scenarios: - when the output is accessed through one of these Web servers: Apache and IIS - when the output is accessed directly from the local file system, using the "file://" protocol The WebHelp Responsive can also be embedded i...
by bogdan_cercelaru
Fri Aug 19, 2016 2:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to embed webhelp output within another site
Replies: 3
Views: 1002

Re: How to embed webhelp output within another site

Hello, I've tested using Oxygen v18.0 (build number 2016081012) and the search worked when the generated WebHelp Responsive were embedded into an iframe using the following code: <!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <title>Embedded WebHelp</title> <style type="text/css"> ht...
by bogdan_cercelaru
Wed Aug 17, 2016 10:00 am
Forum: Other Issues
Topic: WebHelp Print Preview Issue
Replies: 3
Views: 1597

Re: WebHelp Print Preview Issue

Hello, Please check your "${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\skins\desktop\toc_driver.js" file and look for the following code: function printFrame(id) { var frm = document.getElementById(id).contentWindow; frm.focus();// focus on contentWindow is needed on some ie...
by bogdan_cercelaru
Tue Aug 16, 2016 4:34 pm
Forum: Other Issues
Topic: WebHelp Print Preview Issue
Replies: 3
Views: 1597

Re: WebHelp Print Preview Issue

Hello, I've tested using Oxygen XML Editor v17.1, build 2016032212 and the latest build of Oxygen XML Editor v18.0 but I'm not able to reproduce this issue. When the Print button is pressed (in Google Chrome) the print preview dialog is displayed and the text wraps correctly and multiple pages are a...
by bogdan_cercelaru
Wed Aug 10, 2016 3:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: overwrite existing footer
Replies: 22
Views: 3624

Re: overwrite existing footer

Hi Anne,

I want you to check if the "${oxygen-webhelp-template-dir}" expands to the relative path of the "footer_logo.png" and the image is correctly displayed in browser after you place the "footer_logo.png" file in the correct DITA-OT directory, as instructed above.

Regards,
Bogdan
by bogdan_cercelaru
Tue Aug 09, 2016 4:59 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: use.stemming parameter in webhelp
Replies: 1
Views: 727

Re: use.stemming parameter in webhelp

Hello, Thank you for contacting us. The search function returns all pages that contain words starting with the terms you are searching for. Sometimes, the search works like the stemming is enabled even if you have the "use.stemming" parameter set to false. I have registered an issue regarding this b...
by bogdan_cercelaru
Mon Aug 08, 2016 4:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: overwrite existing footer
Replies: 22
Views: 3624

Re: overwrite existing footer

Hello, I've tested using your example for "footer.html" file and it works as expected. The macro works and the image is correctly displayed in all major browsers (IE, Chrome and Firefox). Make sure that your "footer_logo.png" image is located in the correct DITA-OT directory. Check which DITA-OT are...
by bogdan_cercelaru
Mon Aug 08, 2016 4:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Issues adding comments in DITA Map WebHelp Responsive with Feedback
Replies: 1
Views: 1274

Re: Issues adding comments in DITA Map WebHelp Responsive with Feedback

Hello, The very first try to add a comment on a topic or task page failed as there was an empty POST Parameter for 'comment' I wasn't able to reproduce this but it will be good to check that the "$_POST['comment']" is not empty. This will be included in the next version of Oxygen (v18.1). The second...