Search found 214 matches

by bogdan_cercelaru
Tue Dec 20, 2016 5:20 pm
Forum: Common Problems
Topic: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1
Replies: 2
Views: 911

Re: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1

Hello, We were able to reproduce this issue only if we are using a URL that explicitly contains a port number (other than default port, e.g. 8080). To resolve this you have to open the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/toc.js" file and delete the following lin...
by bogdan_cercelaru
Tue Dec 20, 2016 1:30 pm
Forum: Other Issues
Topic: Updating the JQuery plugin
Replies: 1
Views: 1413

Re: Updating the JQuery plugin

Hello, When using DITA Map WebHelp Responsive transformation scenario the jQuery library can be updated by following the next steps: Copy the new jQuery file in the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/templates/dita/bootstrap/resources/js" directory Edit "${DITA_OT_DIR}/plugins/com.oxygenx...
by bogdan_cercelaru
Mon Dec 19, 2016 4:25 pm
Forum: Feature Request
Topic: REST Search API
Replies: 3
Views: 1534

Re: REST Search API

Hello, Ideally, I would like to invoke the same search function on WebHelp classic only from an API and not the normal browser interface. Than I would like to display the results in my application. Unfortunately the WebHelp system doesn't have API for this. I've registered this, as a feature request...
by bogdan_cercelaru
Fri Dec 16, 2016 4:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 1444

Re: Changing location of skin.css file

Hello, According to DITA-OT Documentation , the args.cssroot parameter is used to: Specifies the source directory that contains the custom .css file. In your case, you could try to use the args.csspath parameter to specify the destination directory for the CSS specified with the args.css and args.co...
by bogdan_cercelaru
Wed Dec 14, 2016 4:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 1444

Re: Changing location of skin.css file

Hi Benjamin, Unfortunately you cannot change/set the location of the skin.css file using the current implementation. As a workaround, you could try to use symbolic links on your web server that points to a common skin.css . To do this, you have to replace the skin.css file in every webhelp output wi...
by bogdan_cercelaru
Fri Dec 09, 2016 5:12 pm
Forum: Other Issues
Topic: %2F in hash fragment causing 404 when loading iFrame
Replies: 4
Views: 1590

Re: %2F in hash fragment causing 404 when loading iFrame

Hello,

Yes, this will be resolved in the next version of Oxygen.

Regards,
Bogdan
by bogdan_cercelaru
Thu Dec 08, 2016 3:48 pm
Forum: Other Issues
Topic: %2F in hash fragment causing 404 when loading iFrame
Replies: 4
Views: 1590

Re: %2F in hash fragment causing 404 when loading iFrame

Hello, I've tested this scenario and I can confirm the issue. As you found, to solve this issue, you have to edit the "${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\skins\desktop\toc_driver.js" file and replace: dynamicURL = dynamicURL.replace(/%23/g,'#'); with dynamicURL = d...
by bogdan_cercelaru
Wed Nov 16, 2016 11:34 am
Forum: Feature Request
Topic: Another Search Improvement Request for WebHelp Responsive
Replies: 1
Views: 1303

Re: Another Search Improvement Request for WebHelp Responsive

Hello,

I've added your vote for this feature on our issue tracking system.

Regards,
Bogdan
by bogdan_cercelaru
Tue Nov 15, 2016 6:26 pm
Forum: Feature Request
Topic: WebHelp Responsive: Improve Search function (incremental search)
Replies: 1
Views: 1260

Re: WebHelp Responsive: Improve Search function (incremental search)

Hello, I've added your request into our issue tracking system to be analyzed. Until it will be addressed, here you can find how to integrate the Google Custom Search Engine with the WebHelp output: How to Integrate Google Search in WebHelp Classic Output , for WebHelp Classic output or How to Integr...
by bogdan_cercelaru
Fri Nov 04, 2016 5:23 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Webhelp Footer
Replies: 7
Views: 1512

Re: Responsive Webhelp Footer

Hello, To have the footer locked to the bottom of the page when the content doesn't fill the entire page you could set the "webhelp.fragment.after.body" parameter to point to an XML file with the following content: <span id="hidden"> <style> #hidden { display: none; } .wh_content_area { min-height: ...
by bogdan_cercelaru
Wed Oct 19, 2016 10:43 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to change webhelp homepage based on screen size
Replies: 3
Views: 727

Re: How to change webhelp homepage based on screen size

Hello, For this message we are using the "webhelp.fragment.before.main.page.search" parameter that points to a file with the following content: <div id="ug-editor-name">Oxygen XML Editor 18.1<div id="ug">User Guide</div> </div> and the following custom CSS: @media only screen and (max-width: 767px) ...
by bogdan_cercelaru
Tue Oct 04, 2016 12:04 pm
Forum: Feature Request
Topic: Accessibility improvements for webhelp
Replies: 3
Views: 1700

Re: Accessibility improvements for webhelp

Hello,

Thank you for your suggestions.
I've added your request in our issue tracking system to be addressed by one of our developers.

Regards,
Bogdan
by bogdan_cercelaru
Tue Sep 13, 2016 9:09 am
Forum: Common Problems
Topic: Webhelp administrative page "View All Posts" not working
Replies: 3
Views: 1069

Re: Webhelp administrative page "View All Posts" not working

Hello, Please note that this is a known issue that has been resolved in a maintenance build and is available in the latest build of Oxygen XML Editor(build 2016081012). Here you can find a list of resolved issues: https://www.oxygenxml.com/build_history.html WebHelp with Feedback: "View All Posts" i...
by bogdan_cercelaru
Mon Sep 05, 2016 3:30 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: extend Webhelp search: Phrase, Full text
Replies: 6
Views: 1423

Re: extend Webhelp search: Phrase, Full text

Hi,

It should be installed in Webserver to index HTML files and you need a WebHelp customization to access Solr search feature.

Please note that this customization is not officially supported by us, so it won't be subject of future support.

Regards,
Bogdan
by bogdan_cercelaru
Mon Aug 22, 2016 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to embed webhelp output within another site
Replies: 3
Views: 861

Re: How to embed webhelp output within another site

Hello, The WebHelp Responsive output was tested within the following scenarios: - when the output is accessed through one of these Web servers: Apache and IIS - when the output is accessed directly from the local file system, using the "file://" protocol The WebHelp Responsive can also be embedded i...
by bogdan_cercelaru
Fri Aug 19, 2016 2:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to embed webhelp output within another site
Replies: 3
Views: 861

Re: How to embed webhelp output within another site

Hello, I've tested using Oxygen v18.0 (build number 2016081012) and the search worked when the generated WebHelp Responsive were embedded into an iframe using the following code: <!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <title>Embedded WebHelp</title> <style type="text/css"> ht...
by bogdan_cercelaru
Wed Aug 17, 2016 10:00 am
Forum: Other Issues
Topic: WebHelp Print Preview Issue
Replies: 3
Views: 1379

Re: WebHelp Print Preview Issue

Hello, Please check your "${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\skins\desktop\toc_driver.js" file and look for the following code: function printFrame(id) { var frm = document.getElementById(id).contentWindow; frm.focus();// focus on contentWindow is needed on some ie...
by bogdan_cercelaru
Tue Aug 16, 2016 4:34 pm
Forum: Other Issues
Topic: WebHelp Print Preview Issue
Replies: 3
Views: 1379

Re: WebHelp Print Preview Issue

Hello, I've tested using Oxygen XML Editor v17.1, build 2016032212 and the latest build of Oxygen XML Editor v18.0 but I'm not able to reproduce this issue. When the Print button is pressed (in Google Chrome) the print preview dialog is displayed and the text wraps correctly and multiple pages are a...
by bogdan_cercelaru
Wed Aug 10, 2016 3:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: overwrite existing footer
Replies: 22
Views: 2979

Re: overwrite existing footer

Hi Anne,

I want you to check if the "${oxygen-webhelp-template-dir}" expands to the relative path of the "footer_logo.png" and the image is correctly displayed in browser after you place the "footer_logo.png" file in the correct DITA-OT directory, as instructed above.

Regards,
Bogdan
by bogdan_cercelaru
Tue Aug 09, 2016 4:59 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: use.stemming parameter in webhelp
Replies: 1
Views: 649

Re: use.stemming parameter in webhelp

Hello, Thank you for contacting us. The search function returns all pages that contain words starting with the terms you are searching for. Sometimes, the search works like the stemming is enabled even if you have the "use.stemming" parameter set to false. I have registered an issue regarding this b...
by bogdan_cercelaru
Mon Aug 08, 2016 4:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: overwrite existing footer
Replies: 22
Views: 2979

Re: overwrite existing footer

Hello, I've tested using your example for "footer.html" file and it works as expected. The macro works and the image is correctly displayed in all major browsers (IE, Chrome and Firefox). Make sure that your "footer_logo.png" image is located in the correct DITA-OT directory. Check which DITA-OT are...
by bogdan_cercelaru
Mon Aug 08, 2016 4:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Issues adding comments in DITA Map WebHelp Responsive with Feedback
Replies: 1
Views: 1024

Re: Issues adding comments in DITA Map WebHelp Responsive with Feedback

Hello, The very first try to add a comment on a topic or task page failed as there was an empty POST Parameter for 'comment' I wasn't able to reproduce this but it will be good to check that the "$_POST['comment']" is not empty. This will be included in the next version of Oxygen (v18.1). The second...
by bogdan_cercelaru
Fri Jul 29, 2016 11:10 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: overwrite existing footer
Replies: 22
Views: 2979

Re: overwrite existing footer

Hello, As you already noted, the problem is that the image referred in your "footer.html" file has a relative path and the browser cannot always locate it. Depending on your needs, to solve this, you have the following options: 1. If the WebHelp is accessed only from a Web server, you could specify ...
by bogdan_cercelaru
Tue Jul 26, 2016 11:03 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Set Home page in
Replies: 4
Views: 1104

Re: Set Home page in

Hello,

Unfortunately, you cannot set a topic as the index page using the current implementation.
I have registered this in our internal issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Thu Jul 21, 2016 5:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: overwrite existing footer
Replies: 22
Views: 2979

Re: overwrite existing footer

Hello, How can I overwrite the footer in the Webhelp Responsive Design? I've tried using the Oxygen version 18.0 and the built-in DITA Map WebHelp Responsive transformation scenario. I have set the webhelp.fragment.footer parameter to point to the footer.xml file with the following content: <div>My ...
by bogdan_cercelaru
Wed Jul 20, 2016 5:09 pm
Forum: Other Issues
Topic: webhelp.favicon ignored by Webhelp Responsive
Replies: 1
Views: 1136

Re: webhelp.favicon ignored by Webhelp Responsive

Hello, Thank you for reporting this. I have registered this issue in our internal issue tracking system to be addressed. In the meanwhile, you could edit the template files and add these lines in the <head> section: <link rel="shortcut icon" href="/favicon.png"><!----></link> <link rel="icon" href="...
by bogdan_cercelaru
Wed Jul 13, 2016 4:30 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Customizing Responsive WebHelp
Replies: 5
Views: 1495

Re: Customizing Responsive WebHelp

Hello, Depending on your choosed template, you can start from the skin.css file from the ${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/templates/dita/bootstrap/variants/tiles/$template_name} or ${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/templates/dita/bootstrap/variants/tree/$template_name} directo...
by bogdan_cercelaru
Tue Jul 12, 2016 2:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Customizing Responsive WebHelp
Replies: 5
Views: 1495

Re: Customizing Responsive WebHelp

Hello, Unfortunately the WebHelp Skin Builder does not support the WebHelp Responsive yet. To customize the WebHelp Responsive output, by adding padding on the top of the publication title, you should use a custom CSS file with the following CSS rule: .wh_publication_title { padding-top: 12px; } To ...
by bogdan_cercelaru
Thu Jun 30, 2016 9:58 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Embedded video in webhelp with fullscreen control
Replies: 4
Views: 890

Re: Embedded video in webhelp with fullscreen control

Hello, In your DITA topic you should have an "object" element with the "outputclass" attribute set to "video" to have in your generated WebHelp the "video" element. Here is an example: <object outputclass="video"> <param name="src" value="path_to_your_video" /> <!-- Optional parameters --> <param na...