Search found 280 matches

by ionela
Wed Mar 06, 2019 1:53 pm
Forum: Feature Request
Topic: adding admonishments
Replies: 7
Views: 879

Re: adding admonishments

Hi, How the content shown in Author mode may by different than the way it is actually rendered in the output. The Author mode renders the content of the XML documents visually, based on CSS stylesheets associated with the document. But, to generate the output oXygen XML uses the DITA-OT publishing e...
by ionela
Tue Mar 05, 2019 5:27 pm
Forum: Feature Request
Topic: WebHelp: Language switch
Replies: 1
Views: 467

Re: WebHelp: Language switch

Hi, Thank you for your feedback and all the details you've provided. Unfortunately, in the current oXygen XML WebHelp implementation this is not possible. I have logged your feedback as an improvement request to our issue tracking tool in order to be analyzed by our development team. Regards, Ionela
by ionela
Mon Mar 04, 2019 5:47 pm
Forum: Feature Request
Topic: adding admonishments
Replies: 7
Views: 879

Re: adding admonishments

Hi, Could you please provide us more details about the context of this problem? Is your source file DITA content? What kind of transformation do you run in oXygen XML ? In case you run DITA Map WebHelp Responsive transformation you might use CSS styling to customize the output: https://www.oxygenxml...
by ionela
Tue Feb 26, 2019 1:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: DITA WebHelp Responsive related-links
Replies: 6
Views: 731

Re: DITA WebHelp Responsive related-links

Hi, You might be using a custom DITA-OT or other XSLT customization, not necessary a WebHelp Responsive scenario customization. Could you please test using the following configuration: - a clean installation of oXygen XML in a clean new installation directory; - please use the built-in DITA-OT ( Opt...
by ionela
Wed Feb 13, 2019 11:52 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive Fragments - Access Transformation scenario parameters
Replies: 2
Views: 366

Re: Webhelp Responsive Fragments - Access Transformation scenario parameters

Hi, You can achieve this by using the param macro. The XHTML fragment may be something like this: <script type="text/javascript" xmlns:whc="http://www.oxygenxml.com/webhelp/components"> var language = '<whc:macro value="${param(default.language)}"/>'; console.log("The default language is:", language...
by ionela
Fri Feb 08, 2019 2:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: localizing webhelp
Replies: 3
Views: 486

Re: localizing webhelp

Hi,

Thank you again for your feedback.
I have added your comments to our issue tracking tool.

Regards,
Ionela
by ionela
Thu Feb 07, 2019 1:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: localizing webhelp
Replies: 3
Views: 486

Re: localizing webhelp

Hello, Currently, you can localize the WebHelp output interface by adding a DITA-OT extension plugin (it is not recommended to modify the existing plugins). You can find more details about the localizing procedure in our user manual: How to Localize the Interface of WebHelp Responsive Output Unfortu...
by ionela
Wed Jan 23, 2019 12:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Hiding top menu and search box in context sensitive help
Replies: 2
Views: 451

Re: Hiding top menu and search box in context sensitive help

Hi,

You could try to achieve this using JavaScript customization. More details about how to Insert HTML Content in WebHelp Responsive Output can be found in our user-manual:
https://www.oxygenxml.com/doc/versions/ ... -html.html

Regards,
Ionela
by ionela
Mon Jan 21, 2019 12:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: changing the width of embedded video doesn't work
Replies: 1
Views: 345

Re: changing the width of embedded video doesn't work

Hello, Indeed, there was a bug in version 20.0 of oXygen XML , so the height and weight attributes for videos are not taken into consideration when the WebHelp Responsive output is generated (as the videos are responsive). However, this issue was resolved in version 20.1 , so if you download the lat...
by ionela
Fri Jan 18, 2019 3:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: wh_logo.hidden-xs properties
Replies: 1
Views: 359

Re: wh_logo.hidden-xs properties

Hi,

The way to change the size of a logo would be using CSS (CSS properties).

Regards,
Ionela
by ionela
Thu Jan 17, 2019 2:57 pm
Forum: Feature Request
Topic: Export to PDF option in WebHelp
Replies: 5
Views: 1338

Re: Export to PDF option in WebHelp

Hi Rahul,

Unfortunately, this feature request is not scheduled for the short term.

Regards,
Ionela
by ionela
Thu Jan 17, 2019 2:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Collection-type settings don't take effect
Replies: 3
Views: 528

Re: Collection-type settings don't take effect

Hi, The sample project ( sample.xpr ) is the one that comes with the oXygen XML installation. You can find the sample project under the user profile > Documents directory. In this sample project there is a dita folder where you can find the flowers.ditamap . Please test on the sample flowers.ditamap...
by ionela
Wed Jan 16, 2019 4:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Collection-type settings don't take effect
Replies: 3
Views: 528

Re: Collection-type settings don't take effect

Hi, It should work to set the collection-type attribute. Could you please test this on our sample flowers.ditamap as it has collection-type="sequence" attributes set on some topicref elements. As an alternative, there is a " webhelp.default.collection.type.sequence " parameter in the WebHelp Respons...
by ionela
Wed Jan 16, 2019 12:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Referencing an external CSS
Replies: 4
Views: 817

Re: Referencing an external CSS

Hi,

Unfortunately, it is not possible to put the custom code in the HEAD section of the main page.

Regards,
Ionela
by ionela
Mon Jan 14, 2019 11:58 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive transform causes java.io.FileNotFoundException
Replies: 3
Views: 651

Re: WebHelp Responsive transform causes java.io.FileNotFoundException

Hi,

I have added your comments and your vote for this issue. We'll update the thread when the bugfix becomes available.

Regards,
Ionela
by ionela
Mon Dec 24, 2018 2:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Integrated Help on App
Replies: 1
Views: 482

Re: Integrated Help on App

Hi, Unfortunately, the WebHelp Classic Mobile transformation scenario is not available in version 20 of oXygen XM L, as have decided to focus our resources on the development and enhancement of the WebHelp Responsive output generation rather than the Classic one(s). The output produced by the WebHel...
by ionela
Fri Dec 14, 2018 12:42 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Change Search Scop
Replies: 4
Views: 1226

Re: Change Search Scop

Hi,

Thank you for all these details.

I'm sorry, but currently it is not possible to add a filter for search even if you have just one WebHelp output.
We have this improvement request too logged to our tracking tool and I have added your feedback to it.

Regards,
Ionela
by ionela
Thu Dec 13, 2018 1:56 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: direct url to webhelp doc
Replies: 1
Views: 508

Re: direct url to webhelp doc

Hi,

For the WebHelp Classic output, there is a ''Link to this page" action, with an icon in the upper right corner next to 'Print'.
This way you can have the link to the currently selected topic from the WebHelp Classic output.

Regards,
Ionela
by ionela
Thu Nov 22, 2018 1:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Web help does not display topic title in TOC
Replies: 3
Views: 730

Re: Web help does not display topic title in TOC

Hi, When you perform the ' DITA Map Validation and Check for Completeness ' action could you please make sure that ' Report references to resources outside of the DITA map folder ' option is selected? One possible cause of this problem might be if you have resources located outside of the main DITA ...
by ionela
Mon Nov 19, 2018 3:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive search breaking
Replies: 5
Views: 943

Re: Webhelp Responsive search breaking

Hi, Indeed, a not well-formed XML fragment inserted in the transformation scenario parameter(s) may cause these issues. I have added an improvement request to our issue tracking tool to analyze your suggestion and try to find a way to warn the users if the XML fragments inserted in the parameters ar...
by ionela
Thu Nov 15, 2018 5:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive Tiles - Can I control how many in a row?
Replies: 1
Views: 571

Re: Webhelp Responsive Tiles - Can I control how many in a row?

Hello, Unfortunately, there isn't an out of the box way to control the tiles page layout. However, as the tiles page layout is based on CSS, you can try to achieve the result you need using a CSS customization. You can find more details about this in our user manual: How to Use CSS Styling to Custom...
by ionela
Thu Nov 15, 2018 4:04 pm
Forum: Common Problems
Topic: Topics findable even when processing-role="resource-only"
Replies: 7
Views: 1267

Re: Topics findable even when processing-role="resource-only"

Hi,

Could you please indicate the topic from our documentation you refer to (that states using processing-role="resource-only" excludes the topics from the search)?

Regards,
Ionela
by ionela
Thu Nov 15, 2018 3:59 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive search breaking
Replies: 5
Views: 943

Re: Webhelp Responsive search breaking

Hi, To reproduce this issue on our side, and further investigate it could you please send us on our support email address ( support AT oxygenxml DOT com) a small ample valid project together with your custom template? Also, in case you have added an XHTML fragment as a parameter to the WebHelp Respo...
by ionela
Wed Nov 14, 2018 3:16 pm
Forum: Common Problems
Topic: Topics findable even when processing-role="resource-only"
Replies: 7
Views: 1267

Re: Topics findable even when processing-role="resource-only"

Hi, Yes, you need to set also the search="no" attribute. You can find more details about how to exclude certain DITA Topics from search results in our user manual (there are two possible solutions): How to Exclude Certain DITA Topics from Search Results Also, I have added an improvement request to o...
by ionela
Wed Oct 31, 2018 4:23 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Path to file with well-formed XHTML content
Replies: 1
Views: 498

Re: Path to file with well-formed XHTML content

Hello,

You need to copy your custom HTML fragment in a folder inside publishing the template root folder.The paths should be relative to publishing template root directory.
You can find more details about this in our user-manual:
Referencing HTML fragment using Publishing Template

Regards,
Ionela
by ionela
Mon Oct 29, 2018 12:29 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Extension points for JavaScript overrides of Responsive WebHelp?
Replies: 1
Views: 568

Re: Extension points for JavaScript overrides of Responsive WebHelp?

Hi Jonas,

Unfortunately, the current oXygen XML WebHelp implementation does not offer extension points for JavaScript files.
Also, as SearchCommon.js contains core functionally for the search engine, we do not recommend the modify/customize this file.

Regards,
Ionela
by ionela
Mon Oct 29, 2018 12:13 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Image as link - odd behavior
Replies: 4
Views: 949

Re: Image as link - odd behavior

Hi,

I've added your comments to our issue tracking tool, so we'll contact you by email when a nightly build contains this bugfix.

Regards,
Ionela
by ionela
Fri Oct 26, 2018 4:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Image as link - odd behavior
Replies: 4
Views: 949

Re: Image as link - odd behavior

Hello,

Thank you for feedback.

I confirm this is a bug in the current WebHelp Responsive implementation. I have logged it to our issue tracking tool in order to be analyzed and resolved by our development team.
We'll update the thread when the bugfix becomes available.

Regards,
Ionela
by ionela
Thu Oct 25, 2018 5:00 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Output - Expanding menus and loading content
Replies: 1
Views: 615

Re: Responsive Output - Expanding menus and loading content

Hi, Are using version 20.1 of oXygen XML? Regarding the first issue you have indicated, could you please specify if you have the attribute chunk="to-content" set for category1 and category2 topics ( e.g. Apps And Accounts )? If yes, in order to generate to the TOC also the third level topics you nee...
by ionela
Fri Oct 12, 2018 2:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp feedback email body is missing
Replies: 2
Views: 766

Re: WebHelp feedback email body is missing

Hello,

Thank you for your feedback.

We are aware of this issue and it is already resolved in our current development stream. We'll update the thread when the bugfix becomes available.

Regards,
Ionela