Search found 293 matches

by ionela
Tue May 28, 2019 12:51 pm
Forum: Common Problems
Topic: WebHelp search for Japanese Chōonpu (ー) symbol not working
Replies: 3
Views: 581

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Hi, Just to update the thread, version 21.1 of oXygen XML has been released and in the current version WebHelp Responsive uses Kuromoji JavaScript implementation of Japanese morphological analyzer. You can download the latest version v21.1 , from our web site: http://www.oxygenxml.com/download.html ...
by ionela
Tue May 28, 2019 10:45 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive navigation links for last topic in map
Replies: 4
Views: 602

Re: WebHelp Responsive navigation links for last topic in map

Hi, Just to update the thread, the navigation links problem has been resolved in the latest version of Oxygen XML ( v21.1 ). You can download the latest version v21.1 , from our web site: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New Let us know if...
by ionela
Mon May 27, 2019 3:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Nested WebHelp pages
Replies: 1
Views: 239

Re: Nested WebHelp pages

Hi, When you use submap, its topis are included to the main DITA map. There is no separate markup for a submap or a nested structure. You can find an example of a DITA map that references a subordinate map here: DITA map that references a subordinate map The approach you have indicated seems to be c...
by ionela
Wed May 22, 2019 3:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive Build Error
Replies: 2
Views: 222

Re: Webhelp Responsive Build Error

Hi, The first thing you should do is to validate your DITA map to make sure that your map and topics are valid, and all the relationships between them are working. For this, you need to run ' Validate and Check for Completeness ' action having ' Report references to resources outside of the DITA map...
by ionela
Thu May 16, 2019 11:17 am
Forum: Common Problems
Topic: Webhelp Responsive interface not localized
Replies: 10
Views: 1716

Re: Webhelp Responsive interface not localized

Hi, You can localize the interface of the WebHelp Responsive output also by adding a new language. You can find the procedure to add a new language to localize WebHelp Responsive output version 20.1 in our user manual: Localize the Interface of WebHelp Responsive Output -Add a new language Regards, ...
by ionela
Thu Apr 11, 2019 10:56 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: licensekey.txt used for publishing via command line
Replies: 1
Views: 283

Re: licensekey.txt used for publishing via command line

Hi, The WebHelp Responsive transformation is available from Oxygen XML Editor/Author using the GUI. If you need to run this transformation outside Oxygen XML (e.g. command line) you need a separate WebHelp license. Oxygen XML WebHelp as a separate product and has its own license key that is differen...
by ionela
Tue Apr 09, 2019 2:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Context-Sensitive help with anchor does not work
Replies: 3
Views: 639

Re: Context-Sensitive help with anchor does not work

Hi, Just to update the thread, this problem has been resolved in v21 of oXygen XML which has been released. You can download v21 from our website: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let us know if you encounter ...
by ionela
Tue Apr 09, 2019 12:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp 20.1 - Context Sensitive Queries with anchor
Replies: 2
Views: 718

Re: Webhelp 20.1 - Context Sensitive Queries with anchor

Hi, Just to update the thread, this problem has been resolved in v21 of oXygen XML which has been released. You can download v21 from our website: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let us know if you encounter ...
by ionela
Tue Apr 09, 2019 11:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp feedback email body is missing
Replies: 2
Views: 815

Re: WebHelp feedback email body is missing

Hi, Just to update the thread, this problem been resolved in v21 of oXygen XML . You can download the latest maintenance build of oXygen XML version 21 from our web site: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let u...
by ionela
Tue Apr 09, 2019 10:02 am
Forum: Common Problems
Topic: Webhelp responsibe - Search title page not localizable
Replies: 2
Views: 871

Re: Webhelp responsibe - Search title page not localizable

Hi, Just to update the thread, this problem has been resolved in v21 of oXygen XML which has been released. You can download v21 from our website: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let us know if you encounter ...
by ionela
Mon Apr 08, 2019 12:02 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Localize WebHelp Responsive to Chinese langauge
Replies: 1
Views: 273

Re: Localize WebHelp Responsive to Chinese langauge

Hi, I have just tested on the latest version of oXygen XML (v21.0) the localization procedure the Interface of WebHelp Responsive Output and it worked for me. The procedure you've described applies if you run the WebHelp Responsive transformation scenario outside oXygen XML (e.g.from command line )....
by ionela
Tue Mar 19, 2019 12:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Formatting for Index
Replies: 4
Views: 459

Re: Formatting for Index

Hello,

To find the CSS rules applied for an element in the WebHelp Responsive output you could use CSS inspector from any modern browser.
More information can be found in our user-manual: Using CSS Inspector to Identify Content for Custom CSS File.

Regards,
Ionela
by ionela
Mon Mar 18, 2019 6:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Character-based icons not rendering in WebHelp Responsive
Replies: 2
Views: 356

Re: Character-based icons not rendering in WebHelp Responsive

Hi, Could you please specify what oXgen XML version does the end-user run? To further debug this issue, I think you should try the following: - use a clean installation of oXygen XML with the default DITA-OT ; - run default DITA Map WebHelp Responsive scenario on our sample flowsers.ditamap; - uploa...
by ionela
Wed Mar 06, 2019 1:53 pm
Forum: Feature Request
Topic: adding admonishments
Replies: 7
Views: 1045

Re: adding admonishments

Hi, How the content shown in Author mode may by different than the way it is actually rendered in the output. The Author mode renders the content of the XML documents visually, based on CSS stylesheets associated with the document. But, to generate the output oXygen XML uses the DITA-OT publishing e...
by ionela
Tue Mar 05, 2019 5:27 pm
Forum: Feature Request
Topic: WebHelp: Language switch
Replies: 1
Views: 554

Re: WebHelp: Language switch

Hi, Thank you for your feedback and all the details you've provided. Unfortunately, in the current oXygen XML WebHelp implementation this is not possible. I have logged your feedback as an improvement request to our issue tracking tool in order to be analyzed by our development team. Regards, Ionela
by ionela
Mon Mar 04, 2019 5:47 pm
Forum: Feature Request
Topic: adding admonishments
Replies: 7
Views: 1045

Re: adding admonishments

Hi, Could you please provide us more details about the context of this problem? Is your source file DITA content? What kind of transformation do you run in oXygen XML ? In case you run DITA Map WebHelp Responsive transformation you might use CSS styling to customize the output: https://www.oxygenxml...
by ionela
Tue Feb 26, 2019 1:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: DITA WebHelp Responsive related-links
Replies: 6
Views: 878

Re: DITA WebHelp Responsive related-links

Hi, You might be using a custom DITA-OT or other XSLT customization, not necessary a WebHelp Responsive scenario customization. Could you please test using the following configuration: - a clean installation of oXygen XML in a clean new installation directory; - please use the built-in DITA-OT ( Opt...
by ionela
Wed Feb 13, 2019 11:52 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive Fragments - Access Transformation scenario parameters
Replies: 2
Views: 450

Re: Webhelp Responsive Fragments - Access Transformation scenario parameters

Hi, You can achieve this by using the param macro. The XHTML fragment may be something like this: <script type="text/javascript" xmlns:whc="http://www.oxygenxml.com/webhelp/components"> var language = '<whc:macro value="${param(default.language)}"/>'; console.log("The default language is:", language...
by ionela
Fri Feb 08, 2019 2:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: localizing webhelp
Replies: 3
Views: 584

Re: localizing webhelp

Hi,

Thank you again for your feedback.
I have added your comments to our issue tracking tool.

Regards,
Ionela
by ionela
Thu Feb 07, 2019 1:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: localizing webhelp
Replies: 3
Views: 584

Re: localizing webhelp

Hello, Currently, you can localize the WebHelp output interface by adding a DITA-OT extension plugin (it is not recommended to modify the existing plugins). You can find more details about the localizing procedure in our user manual: How to Localize the Interface of WebHelp Responsive Output Unfortu...
by ionela
Wed Jan 23, 2019 12:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Hiding top menu and search box in context sensitive help
Replies: 2
Views: 495

Re: Hiding top menu and search box in context sensitive help

Hi,

You could try to achieve this using JavaScript customization. More details about how to Insert HTML Content in WebHelp Responsive Output can be found in our user-manual:
https://www.oxygenxml.com/doc/versions/ ... -html.html

Regards,
Ionela
by ionela
Mon Jan 21, 2019 12:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: changing the width of embedded video doesn't work
Replies: 1
Views: 381

Re: changing the width of embedded video doesn't work

Hello, Indeed, there was a bug in version 20.0 of oXygen XML , so the height and weight attributes for videos are not taken into consideration when the WebHelp Responsive output is generated (as the videos are responsive). However, this issue was resolved in version 20.1 , so if you download the lat...
by ionela
Fri Jan 18, 2019 3:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: wh_logo.hidden-xs properties
Replies: 1
Views: 397

Re: wh_logo.hidden-xs properties

Hi,

The way to change the size of a logo would be using CSS (CSS properties).

Regards,
Ionela
by ionela
Thu Jan 17, 2019 2:57 pm
Forum: Feature Request
Topic: Export to PDF option in WebHelp
Replies: 5
Views: 1495

Re: Export to PDF option in WebHelp

Hi Rahul,

Unfortunately, this feature request is not scheduled for the short term.

Regards,
Ionela
by ionela
Thu Jan 17, 2019 2:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Collection-type settings don't take effect
Replies: 3
Views: 572

Re: Collection-type settings don't take effect

Hi, The sample project ( sample.xpr ) is the one that comes with the oXygen XML installation. You can find the sample project under the user profile > Documents directory. In this sample project there is a dita folder where you can find the flowers.ditamap . Please test on the sample flowers.ditamap...
by ionela
Wed Jan 16, 2019 4:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Collection-type settings don't take effect
Replies: 3
Views: 572

Re: Collection-type settings don't take effect

Hi, It should work to set the collection-type attribute. Could you please test this on our sample flowers.ditamap as it has collection-type="sequence" attributes set on some topicref elements. As an alternative, there is a " webhelp.default.collection.type.sequence " parameter in the WebHelp Respons...
by ionela
Wed Jan 16, 2019 12:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Referencing an external CSS
Replies: 4
Views: 888

Re: Referencing an external CSS

Hi,

Unfortunately, it is not possible to put the custom code in the HEAD section of the main page.

Regards,
Ionela
by ionela
Mon Jan 14, 2019 11:58 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive transform causes java.io.FileNotFoundException
Replies: 3
Views: 740

Re: WebHelp Responsive transform causes java.io.FileNotFoundException

Hi,

I have added your comments and your vote for this issue. We'll update the thread when the bugfix becomes available.

Regards,
Ionela
by ionela
Mon Dec 24, 2018 2:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Integrated Help on App
Replies: 1
Views: 516

Re: Integrated Help on App

Hi, Unfortunately, the WebHelp Classic Mobile transformation scenario is not available in version 20 of oXygen XM L, as have decided to focus our resources on the development and enhancement of the WebHelp Responsive output generation rather than the Classic one(s). The output produced by the WebHel...
by ionela
Fri Dec 14, 2018 12:42 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Change Search Scop
Replies: 7
Views: 1398

Re: Change Search Scop

Hi,

Thank you for all these details.

I'm sorry, but currently it is not possible to add a filter for search even if you have just one WebHelp output.
We have this improvement request too logged to our tracking tool and I have added your feedback to it.

Regards,
Ionela