Search found 32 matches

by beniamin_savu
Thu Dec 07, 2023 12:46 pm
Forum: Common Problems
Topic: Google structured data - No rich results detected
Replies: 4
Views: 532

Re: Google structured data - No rich results detected

Hi, Thank you for your feedback! The URL for the schema validator from your previous post does not detect any rich result content. When we open the URL, It seems to perform a redirect to https://documentation.nokia.com/srlinux/index.html In the released Oxygen Publishing Engine version 25.1 kit and ...
by beniamin_savu
Tue Dec 05, 2023 3:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Canonical URL
Replies: 11
Views: 5407

Re: Canonical URL

Hi, Unfortunately we do not have a way to add canonical link for the WebHelp Responsive output out of the box. We added an issue (WH-3257) in our internal issue tracker to be further analyzed by our development team. We will let you know when it will be implemented. However, WebHelp can be customize...
by beniamin_savu
Wed Nov 29, 2023 6:20 pm
Forum: Common Problems
Topic: Google structured data - No rich results detected
Replies: 4
Views: 532

Re: Google structured data - No rich results detected

Hi, Thank you for contacting us! Can you please let us know what version of Oxygen WebHelp are you using? We inspected the link you provided ( https://documentation.nokia.com/srlinux/test_google_structure_data/books/acl-policy-based-routing/access-control-lists.html#acl-actions ) and we noticed that...
by beniamin_savu
Fri Nov 24, 2023 12:11 pm
Forum: Common Problems
Topic: How do we Disable the Mini TOC in the HTML output
Replies: 1
Views: 258

Re: How do we Disable the Mini TOC in the HTML output

Hi, Thank you for contacting us! I would like to inform you that the links in the WebHelp Responsive output that you are referring to are called child links. This component is generated in the output for all topics that have subtopics. We have a transformation parameter named webhelp.show.child.link...
by beniamin_savu
Thu Nov 02, 2023 3:16 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Relative path in HTML Fragment Extension Parameters?
Replies: 3
Views: 386

Re: Relative path in HTML Fragment Extension Parameters?

Hi, Please note that we replied to your email on October 26. The email may have ended-up in your Spam/Junk folders, so we suggest to double check those ones too. If you cannot find our email at all, then you should reach to the system administrator in your company, as they may be using third party s...
by beniamin_savu
Fri Sep 15, 2023 5:43 pm
Forum: Common Problems
Topic: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed
Replies: 19
Views: 2543

Re: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed

Hi, The custom.js file is executed regardless of how the WebHelp output is deployed, locally or on a server. Oxygen Feedback's search function will not override the behaviour of the custom.js file when used in the WebHelp output. The custom.js will still be executed and will split the words accordin...
by beniamin_savu
Tue Sep 12, 2023 12:31 pm
Forum: Common Problems
Topic: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed
Replies: 19
Views: 2543

Re: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed

Hi, Indeed, it seems that with this workaround it may be possible to add the spaces required by the search engine to work. Regarding this aspect, we managed to create a sample publishing template that changes the search query after the user clicks the search button. In this example we added the stri...
by beniamin_savu
Tue Sep 05, 2023 3:33 pm
Forum: Common Problems
Topic: When block-level comments enabled...
Replies: 4
Views: 617

Re: When block-level comments enabled...

Hi, Thank you for providing us the sample. We managed to reproduce the problem on our side. From our investigations it seems that the corresponding HTML elements for the section titles clicked in the topic toc have the id attribute value generated in Chinese characters. This is happening only for th...
by beniamin_savu
Wed Aug 30, 2023 5:38 pm
Forum: Common Problems
Topic: When block-level comments enabled...
Replies: 4
Views: 617

Re: When block-level comments enabled...

Hi, We could not reproduce this issue on our side. For further investigations, it would be very useful to create a minimal valid sample project (DITA Map + markdown topic) that you can send us for analysis. You can upload the sample files here on the forum or you can send the files to support@oxygen...
by beniamin_savu
Thu Aug 24, 2023 12:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Change in the URL after generating the output multiple times
Replies: 3
Views: 619

Re: Change in the URL after generating the output multiple times

Hi, A number is appended to the end of a dita file name when multiple references of the same dita topic are defined in your ditamap file. In your example the Checking_Prerequisites topic may be referenced 4 times in the ditamap file. To not have a number appended at the end of the file name we sugge...
by beniamin_savu
Wed Jul 05, 2023 3:01 pm
Forum: Common Problems
Topic: Image zoom broken for some images
Replies: 6
Views: 829

Re: Image zoom broken for some images

Hi,

We wanted to let you know that we released a new maintenance build for Oxygen WebHelp 25.1 and it contains a fix for the problem you had with the zoom widget not appearing for some images.

Best regards,
Beniamin Savu
Oxygen WebHelp Team
http://www.oxygenxml.com
by beniamin_savu
Tue Jul 04, 2023 5:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Custom javascript modules not loaded in Oxygen 25.1 responsive webhelp
Replies: 6
Views: 864

Re: Custom javascript modules not loaded in Oxygen 25.1 responsive webhelp

Hi, Unfortunately we cannot recommend any approach as we do not know how your custom JavaScript files interact and work within the WebHelp Responsive output. The How to Insert Custom HTML Content topic allows you to insert an HTML Fragment that contains your additional JavaScript files which will th...
by beniamin_savu
Fri Jun 23, 2023 4:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp: Integrating an external search solution
Replies: 7
Views: 1210

Re: WebHelp: Integrating an external search solution

Hi, It is possible to integrate a custom search engine into your WebHelp Responsive output. This will allow you to have full control on how the search engine will behave. You will be able to implement your own mechanism of indexing, parsing the HTML files and to process the search queries. Oxygen We...
by beniamin_savu
Fri Jun 23, 2023 3:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Custom javascript modules not loaded in Oxygen 25.1 responsive webhelp
Replies: 6
Views: 864

Re: Custom javascript modules not loaded in Oxygen 25.1 responsive webhelp

Hi, Starting with Oxygen WebHelp version 25 we made some major changes to the way the JavaScript files are bundled in the WebHelp Responsive output. We no longer use the RequireJS library. This is the library that was responsible for loading "JS AMD Modules". Now you can add the custom Jav...
by beniamin_savu
Wed May 24, 2023 6:28 pm
Forum: Common Problems
Topic: Image zoom broken for some images
Replies: 6
Views: 829

Re: Image zoom broken for some images

Hi, We had a similar issue regarding the zoom widget not appearing for some images. We managed to fix the problem in our current development stream. The fix will become available in the next maintenance build. I will add your feedback on our internal issue tracker so we will notify this thread when ...
by beniamin_savu
Fri May 12, 2023 6:04 pm
Forum: SDK-API, Frameworks - Document Types
Topic: How to customize indexing and search methods
Replies: 3
Views: 756

Re: How to customize indexing and search methods

Hi, The custom search engine solution allows you to have full control over the indexing and parsing of the HTML files. Indeed it is a very technical solution in which you will have to make your own implementation of parsing the HTML file or use a third-party search engine that does that. Integrating...
by beniamin_savu
Wed May 10, 2023 6:09 pm
Forum: SDK-API, Frameworks - Document Types
Topic: How to customize indexing and search methods
Replies: 3
Views: 756

Re: How to customize indexing and search methods

Hi, Unfortunately we do not have any extension point to customize the generated index file in WebHelp and it cannot be done through the SDK either. At the moment the WebHelp Responsive transformation offers 3 types of search functionalities: The Default Search Engine The WebHelp Responsive transform...
by beniamin_savu
Wed Apr 26, 2023 12:15 pm
Forum: Common Problems
Topic: Searches for quoted phrases are matching topics with no such phrase
Replies: 8
Views: 1346

Re: Searches for quoted phrases are matching topics with no such phrase

Hi,

Thank you for sharing with us your changes. I have added your feedback to our issue in our internal issue tracker to be further analyzed by our development team.

Best regards,
Beniamin Savu
Oxygen WebHelp Team
http://www.oxygenxml.com
by beniamin_savu
Thu Apr 13, 2023 4:05 pm
Forum: Common Problems
Topic: Searches for quoted phrases are matching topics with no such phrase
Replies: 8
Views: 1346

Re: Searches for quoted phrases are matching topics with no such phrase

Hi, Thank you for your feedback and for providing the test case. It really helps. Regarding your test case, please note that the dita map name has in its name "layout new" and this text appears in all topics. But unfortunately this does not fix the search result. While investigating your t...
by beniamin_savu
Wed Apr 12, 2023 4:04 pm
Forum: Common Problems
Topic: Searches for quoted phrases are matching topics with no such phrase
Replies: 8
Views: 1346

Re: Searches for quoted phrases are matching topics with no such phrase

Hi, We investigated the test case that you provided. When searching for "user function" the search engine does indeed return the results you mentioned. This is happening because: topic 7:variable function contains: user by as function topic 5 lesser fuction contains: user will not function...
by beniamin_savu
Mon Nov 07, 2022 5:25 pm
Forum: Other Issues
Topic: Search
Replies: 7
Views: 1132

Re: Search

Hi, We investigated the search problem you mentioned above. When running a query on the search page we noticed that the files that store the search index and the other files requested by the search page take almost 30 seconds to load. This happens only the first time the page is loaded. After all of...
by beniamin_savu
Mon Jun 27, 2022 5:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Disable context menu in browser
Replies: 2
Views: 1005

Re: Disable context menu in browser

Hi, There are 2 possible solutions to add the oncontextmenu attribute on the <body> element. 1. Adding the attribute using XSLT extension point : * Create a custom publishing template * In the custom publishing template folder create a folder named xsl * In the xsl folder create a xsl file, for exam...
by beniamin_savu
Fri Jun 24, 2022 12:29 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: PDF/WebHelp CSS formatting of table captions
Replies: 4
Views: 984

Re: PDF/WebHelp CSS formatting of table captions

Hi, For WebHelp the following CSS rule was introduced so that tables that are very large do not exceed the topic content container. Thus a horizontal scroll is added at the bottom of the table. .simpletable-container, .table-container, .tablenoborder { overflow-x: auto; } The <caption> element is in...
by beniamin_savu
Tue Jun 21, 2022 12:11 pm
Forum: Other Issues
Topic: Search function in responsive help is "hanging" when live online
Replies: 2
Views: 757

Re: Search function in responsive help is "hanging" when live online

Hi, The WebHelp search function uses an URL Query Parameter named searchQuery to perform the search. From our investigation it seems that your web server redirects any URL that contains an URL query parameter to an URL without the query parameter. For example when I entered by hand https://content-f...
by beniamin_savu
Thu Jun 02, 2022 2:54 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: HTML5 Output Query
Replies: 4
Views: 870

Re: HTML5 Output Query

Hi, In version 24 the WebHelp Responsive HTML structure has been updated and some of the CSS rules have also been updated. It is possible that the CCS rules you currently use in your WebHelp output to not match the desired nodes anymore. We suggest to verify and update the CSS rules from you publish...
by beniamin_savu
Wed May 25, 2022 5:14 pm
Forum: Feature Request
Topic: © in my webhelp footer display
Replies: 5
Views: 1453

Re: © in my webhelp footer display

Hi, I created a small publishing template that adds a custom footer: CustomFooter.zip Could you run the WebHelp Responsive transformation using this publishing template and tell us if the © symbol is displayed in the transformation output? The HTML file used to display the custom footer is in ${publ...
by beniamin_savu
Tue May 24, 2022 4:50 pm
Forum: Feature Request
Topic: © in my webhelp footer display
Replies: 5
Views: 1453

Re: © in my webhelp footer display

Hi, Using WebHelp version 24.1 we did not manage to reproduce your problem. We created an HTML file and set the webhelp.fragment.footer parameter value to the path of this HTML file. The HTML file contains the following code snippet: <div>Test xxx © xxx. Another test xxx &copy; xxx</div> After r...
by beniamin_savu
Thu Jan 27, 2022 3:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Expand and collapse topic TOC
Replies: 7
Views: 2794

Re: Expand and collapse topic TOC

Hi, Thank you for your feedback! The WebHelp Responsive output has been updated in version 24 to comply with the HTML5 validation rules and some of the CSS rules have also been updated. It is possible that this may have caused some of your custom CSS rules to not work anymore. We suggest to verify a...
by beniamin_savu
Tue Dec 07, 2021 6:38 pm
Forum: Other Issues
Topic: Publishing Engine: shortdesc appearing in TOC
Replies: 1
Views: 904

Re: Publishing Engine: shortdesc appearing in TOC

Hi, In version 24 some of the CSS rules have been updated. One of the rules that were updated is the one regarding the rendering of the tooltip in the publication toc. To make the tooltip render correctly, please add the following CSS rule at the end of your CSS file from your publishing template: ....
by beniamin_savu
Tue Jul 27, 2021 10:12 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Modify webhelp-responsive index
Replies: 10
Views: 3428

Re: Modify webhelp-responsive index

Hi, At transformation time we index the content from all the HTML files generated from the DITA files using the Lucene Kuromoji morphological analyzer. When you use the WebHelp search page, we use kuromoji.js (https://github.com/takuyaa/kuromoji.js/) to break the search query into tokens and interro...