Ah, yes! That's it.

Thanks,
Julie

My split and join are grayed out. I tried your recommendation in this post, but there is no "join" in the right-click menu. How do I fix this issue?

Julie

I am using XML 21.1 and Windows 10. I have specified the path to my customized templates. Oxygen XML only sees the default templates when I try to create a new file. I have a computer running Windows 7. I have compared the preferences between the two computers. I do not see a discrepancy and Oxygen ...

I am having this issue. This response says that tech support resolved it. I am interested in the resolution. Is it an Oxygen issue? I do not have the problem with all images, just certain ones (constantly). However, I use WebWorks for PDF rendering.