Search found 3 matches

by jonathanpiasecki
Fri Sep 17, 2021 9:57 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Preventing index.html from appearing when calling context-sensitive help
Replies: 1
Views: 600

Preventing index.html from appearing when calling context-sensitive help

Hello -- I have a customer using context-sensitive help calls with oXygen Webhelp Responsive. The customer wants to prevent the index.html page from appearing for just a moment when you click on a context-sensitive help link in their web application. When you click on a help link, the index.html pag...
by jonathanpiasecki
Mon Mar 18, 2019 10:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Character-based icons not rendering in WebHelp Responsive
Replies: 2
Views: 1558

Re: Character-based icons not rendering in WebHelp Responsive

Hello -- Thanks for the notes. I've compiled the sample help system and have asked the client to test it in their environment. Using WinMerge, I compared the files in the oxygen-webhelp directories from both the default help and the client's help. Other than the .js files derived from the content, t...
by jonathanpiasecki
Sat Mar 16, 2019 5:52 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Character-based icons not rendering in WebHelp Responsive
Replies: 2
Views: 1558

Character-based icons not rendering in WebHelp Responsive

We have a customer creating oXygen WebHelp Responsive output from DITA XML source. Generally, the system works very well. The customer has deployed the help system to a server in a secure environment without access to the web. Some of the characters used for help UI navigation refuse to render in th...