Search found 5 matches

by ramyers
Tue May 28, 2019 11:52 pm
Forum: Common Problems
Topic: Error When Copying/Pasting Link Into a Comment
Replies: 4
Views: 1840

Re: Error When Copying/Pasting Link Into a Comment

I did as you suggested, and that solved it! Thanks again!
by ramyers
Wed Apr 24, 2019 12:56 am
Forum: Common Problems
Topic: Error When Copying/Pasting Link Into a Comment
Replies: 4
Views: 1840

Re: Error When Copying/Pasting Link Into a Comment

I think you're right about it being a web browser issue. We were copying the links from Chrome. I noticed that I can paste the URL into a paragraph, and it automatically pastes inside an href tag. I tested with Internet Explorer, and I can copy/paste the URL into a comment tag just fine. It looks li...
by ramyers
Mon Apr 08, 2019 11:05 pm
Forum: Common Problems
Topic: Error When Copying/Pasting Link Into a Comment
Replies: 4
Views: 1840

Error When Copying/Pasting Link Into a Comment

My team is on Oxygen 17.1. Until a week or two ago, we were able to copy and paste URLs into a comment tag. Now if we try to do it in Author mode, we get the following error: "Could not insert document fragment. Cause: Premature end of file." However, if we first paste the link into someth...
by ramyers
Thu Feb 07, 2019 5:45 pm
Forum: Common Problems
Topic: Autocorrect not Working for New Items Added to List
Replies: 2
Views: 1403

Re: Autocorrect not Working for New Items Added to List

Thank you! That was the issue. It was set to English (generic) instead of English (United States).
by ramyers
Wed Feb 06, 2019 11:54 pm
Forum: Common Problems
Topic: Autocorrect not Working for New Items Added to List
Replies: 2
Views: 1403

Autocorrect not Working for New Items Added to List

A few users on my team have an issue with autocorrect. Whenever we go to Options>Preferences>Editor>Author>Autocorrect, if we add a new item to the list, autocorrect doesn't work for the new item. For instance, I have "Onboard" under Replace, and "OnBoard" under With. But if I ty...