Search found 59 matches

by Carl
Tue Jan 07, 2020 11:01 pm
Forum: Other Issues
Topic: WebHelp topic tooltip shows garbled text
Replies: 1
Views: 50

WebHelp topic tooltip shows garbled text

I understand the that "<shortdesc>" element is used to display tooltip text when you hover over a topic in WebHelp. Most of the time it works, but I've seen instances where the displayed tooltip contains garbled text. I've check the <shortdesc> contents and nothing seems to be amiss. That is, unless...
by Carl
Wed Dec 11, 2019 4:15 am
Forum: Other Issues
Topic: How to fix this "elements must consist of well-formed character data"?
Replies: 1
Views: 144

How to fix this "elements must consist of well-formed character data"?

I am receiving this error "The content of elements must consist of well-formed character data or markup". It's repeated five times for a single line in my topic. I can't figure out what this means--the OxygenXML validator isn't helping.

Please see the attached screenshot.
2019-12-10_17-09-28.png
2019-12-10_17-09-28.png (247.75 KiB) Viewed 144 times
by Carl
Wed Dec 11, 2019 3:40 am
Forum: Common Problems
Topic: How to search XML code in all my topics?
Replies: 5
Views: 208

Re: How to search XML code in all my topics?

Yes, using the "Restrict to XPath" option worked. I never would have figured this out myself--talk about non-obvious!

Can't you make a search that actually searches ALL the text in a dita topic? A simple text string search is all I need.
by Carl
Tue Dec 10, 2019 2:44 am
Forum: Common Problems
Topic: How to search XML code in all my topics?
Replies: 5
Views: 208

Re: How to search XML code in all my topics?

Thanks Radu. I have attached a screenshot showing my Find settings. I believe I've made it as liberal as I could, yet I still get: Scanned Files: 357 Occurrences: 0 I copied the conkeyref[/b] string directly from my topic and I know there are many many instances of this string in my project. I canno...
by Carl
Thu Dec 05, 2019 11:13 pm
Forum: Common Problems
Topic: How to search XML code in all my topics?
Replies: 5
Views: 208

How to search XML code in all my topics?

This problem has vexed me ever since I started using OxygenXML: how do I search for specific XML code? For example, I want to find all occurrences of: conkeyref="corp-vars/corp" And replace it with: conkeyref="strings-corp/corp" I've tried different options under "Find/Replace in Files", but I can't...
by Carl
Sat Nov 30, 2019 3:19 am
Forum: Common Problems
Topic: "Image not found" error on PDF transformation
Replies: 1
Views: 103

"Image not found" error on PDF transformation

I have discovered a curious glitch: when I PDF my entire project (from the DITA Maps Manager), the output contains all my images, as expected. But when I PDF individual topics, sometimes the image appears, other times it is excluded! When excluded, I get errors like this: System ID: /home/clum/repos...
by Carl
Thu Sep 19, 2019 1:46 am
Forum: Common Problems
Topic: How to add a line break in the middle of a <p> paragraph?
Replies: 3
Views: 202

Re: How to add a line break in the middle of a <p> paragraph?

Hi Radu. So what you're saying is that this line break feature added 10 years ago was quickly removed, because it didn't work in DITA? I am surprised to hear that line breaks are not requested very often. I agree that I don't use it often, but when it's needed, a workaround is difficult. For example...
by Carl
Wed Sep 18, 2019 3:08 am
Forum: Common Problems
Topic: How to add a line break in the middle of a <p> paragraph?
Replies: 3
Views: 202

How to add a line break in the middle of a <p> paragraph?

Hello. This simple word processing task has eluded me in Oxygen. I did a Google search and found this response from Radu 10 years ago: Re: Entering a newline from the middle of a tag Post by Radu » Fri Oct 02, 2009 1:32 am Hello Mark, Oxygen 11 (available in a few weeks) will have the Insert new lin...
by Carl
Mon Sep 16, 2019 8:38 pm
Forum: Common Problems
Topic: WebHelp Search broken in latest v21.1 update
Replies: 10
Views: 449

Re: WebHelp Search broken in latest v21.1 update

Hi. I already had clean.output = yes. And I renamed the output folder, allowing Oxygen to create a new WebHelp output folder. Neither worked: when I switched back to build 2019090904, the resulting WebHelp will not search.

Will it help if I send you a copy of my faulty WebHelp?
by Carl
Fri Sep 13, 2019 9:40 pm
Forum: Common Problems
Topic: WebHelp Search broken in latest v21.1 update
Replies: 10
Views: 449

WebHelp Search broken in latest v21.1 update

A few days ago, my OxygenXML Author notified me there was an update. So I installed the update and continued working. Everything seemed normal. Today, I did another WebHelp compile using the WebHelp Responsive transformation that I've been using all along. The compile completed normally and the WebH...
by Carl
Thu Jul 11, 2019 7:01 pm
Forum: Common Problems
Topic: Where are these related topic links coming from?
Replies: 11
Views: 1183

Re: Where are these related topic links coming from?

Hi Radu. I am revisiting your reply above, as I thought I got rid of the problem but now it's reappeared in my project again. I don't understand this sentence from your reply: so forcefully treating all links as generic topics by setting the @type attribute on the related links element I don't see a...
by Carl
Tue Jul 09, 2019 8:38 pm
Forum: Common Problems
Topic: Misaligned step number when graphic is present
Replies: 6
Views: 458

Re: Misaligned step number when graphic is present

Thanks, Radu. I tried the HTML5 version and it does align properly. I will look to see if we can adapt that for our template.

I am new to DITA--what's the difference between "FO" and "HTML5"? Why would I use one over the other?
by Carl
Mon Jul 08, 2019 11:42 pm
Forum: Common Problems
Topic: Misaligned step number when graphic is present
Replies: 6
Views: 458

Re: Misaligned step number when graphic is present

I am using the Global transformation "DITA Map PDF - based on XSL-FO - Copy". My version of Oxygen is XML Author 21.1, build 2019061404.
by Carl
Wed Jul 03, 2019 8:02 pm
Forum: Common Problems
Topic: Misaligned step number when graphic is present
Replies: 6
Views: 458

Misaligned step number when graphic is present

Here is a minor but annoying visual glitch that I can't figure out how to resolve. In a numbered step, if there is a graphic in the line (for example, a button illustration), the line is :pushed down: to accommodate the taller graphic, but step number stays in the same place. This results in an awkw...
by Carl
Thu Jun 27, 2019 11:48 pm
Forum: Common Problems
Topic: Compiled CHM file disappears
Replies: 3
Views: 426

Re: Compiled CHM file disappears

Hi Radu. It just occurred to me maybe the reason why I can't create CHM is that I'm running on Linux? I just upgraded to OxygenXML version 21 and now the CHM compile does result in output in the CHM directory, but it's just my source files as HTML files. Then there are three separate .hhc, .hhk, and...
by Carl
Tue Jun 25, 2019 12:04 am
Forum: Common Problems
Topic: Version 21 WebHelp compilation errors
Replies: 4
Views: 422

Re: Version 21 WebHelp compilation errors

I have sent you a copy of my DITA OT console output. Hopefully you can resolve this as this error is blocking me from compiling a WebHelp for our release. (We need WebHelp from v21, because it resolves a security issue.) For what it's worth, I tried creating a simple 2-topic test project, and the We...
by Carl
Mon Jun 24, 2019 9:19 pm
Forum: Common Problems
Topic: Version 21 WebHelp compilation errors
Replies: 4
Views: 422

Re: Version 21 WebHelp compilation errors

Radu, I have emailed the DITA OT console output to your Support email, referencing this topic. Hopefully you will be able to figure this out quickly, as we need WebHelp output from version 21 imminently.
by Carl
Thu Jun 20, 2019 7:05 pm
Forum: Common Problems
Topic: Compiled CHM file disappears
Replies: 3
Views: 426

Compiled CHM file disappears

I decided to try compiling our online help into CHM to see how it looks like. I chose the CHM transformation and it completed successfully: BUILD SUCCESSFUL Total time: 27 seconds The process finished with exit code: 0 Right after that, my browser opens and I see this message: File Not Found Firefox...
by Carl
Wed Jun 19, 2019 8:53 pm
Forum: Common Problems
Topic: Version 21 WebHelp compilation errors
Replies: 4
Views: 422

Version 21 WebHelp compilation errors

I just installed OxygenXML Author version 21 this morning and tried recompiling my WebHelp (which worked with no problems in version 20). After running into a host of more minor errors that I was able to figure out myself, I am stumped at this transformation error: Transformation failed. /home/clum/...
by Carl
Wed Jun 19, 2019 8:07 pm
Forum: Common Problems
Topic: Expand/collapse text
Replies: 3
Views: 487

Re: Expand/collapse text

Hello. I am asking about text in the WebHelp output.
by Carl
Thu Jun 13, 2019 11:52 pm
Forum: Common Problems
Topic: Where are these related topic links coming from?
Replies: 11
Views: 1183

Re: Where are these related topic links coming from?

Hey Radu. I just discovered a side effect glitch: if my Related Topics links go to both Concepts and Tasks, I end up getting two "Related topics" sections! For example: Related topic: Concept Topic Related topic: Task Topic Is there any way to force it to put both under the same "Related topic" head...
by Carl
Thu Jun 13, 2019 9:48 pm
Forum: Common Problems
Topic: Expand/collapse text
Replies: 3
Views: 487

Expand/collapse text

Is there an easy way to hide a block of text so that you can reveal/collapse it by clicking a link? This was easy to do in Flare, but I've gone in circles trying to find out how to do this in OxygenXML.
by Carl
Thu Jun 13, 2019 9:41 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 10
Views: 884

Re: Searchability of topics in "chunk: to content"

Thanks for the response. That is what I expected unfortunately.

Let's hope the issue gets corrected soon!
by Carl
Thu Jun 13, 2019 1:08 am
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 10
Views: 884

Searchability of topics in "chunk: to content"

Here is something that has been annoying me for a while. To start off, I create normal parent & child topics, then: Scenario 1 If I do not specify a "chunk" setting, the resulting WebHelp shows the parent/children in the left nav TOC. If I search for a a child topic (using its topic title), the topi...
by Carl
Mon May 27, 2019 8:00 pm
Forum: Common Problems
Topic: Phantom "not available to resolve link information"?
Replies: 4
Views: 453

Re: Phantom "not available to resolve link information"?

Thanks for the info, Radu. I will remove all links from the <shortdesc> element to avoid those messages.

BTW, I don't get tooltips when I hover over the links in the TOC of my WebHelp.
by Carl
Mon May 27, 2019 7:49 pm
Forum: Common Problems
Topic: Where are these related topic links coming from?
Replies: 11
Views: 1183

Re: Where are these related topic links coming from?

That worked!

Thank you very much, Radu.
by Carl
Fri May 24, 2019 8:13 pm
Forum: Common Problems
Topic: Phantom "not available to resolve link information"?
Replies: 4
Views: 453

Re: Phantom "not available to resolve link information"?

Hi Radu. I am using OxygenXML Author 20.1 build 2018122403. I don't believe that we are using an external DITA Open Toolkit (I inherited this project; how do I verify?). Does this link work for you? It's the actual link associated with the last message I sent in the old thread: https://www.oxygenxml...
by Carl
Fri May 24, 2019 7:43 pm
Forum: Common Problems
Topic: Where are these related topic links coming from?
Replies: 11
Views: 1183

Re: Where are these related topic links coming from?

Thanks Radu. But when I try adding the label "Related topics" using the <desc> tag, it doesn't work. In my WebHelp output, the <desc> string is ignored and now there's no "Related" title showing. Only the links to the related topics are shown. I'd like to try the CSS method, but I don't know where t...
by Carl
Thu May 23, 2019 9:50 pm
Forum: Common Problems
Topic: Phantom "not available to resolve link information"?
Replies: 4
Views: 453

Phantom "not available to resolve link information"?

When I generate WebHelp, I see many errors like this: The file <filename> is not available to resolve link information. However, I have double-checked the cross reference and it is correct. I am able to click the hyperlink in the topic to trigger the destination file. When I compile my WebHelp, the ...
by Carl
Thu May 23, 2019 8:16 pm
Forum: Common Problems
Topic: Where are these related topic links coming from?
Replies: 11
Views: 1183

Re: Where are these related topic links coming from?

On a related note, I see that the relationship tables that were set up uses "Related information" as the header, and that's what shows up in our topics: "Related information". But when I manually add related topics, they usually come up as "Related concepts" (because most of my topics are Concepts)....