Hi there! This problem is not related to customizing the application HTML. We found origins of this bug - our protection system blocks some of License Server requests and for each request(from Web Author to the LS) new license will be created. License Server checks out all the licenses to one user i...

We caught strange behavior in our own deployed license server. From the documentation: For the licensing mechanism to run properly, your browser needs to accept cookies. Otherwise, Oxygen XML Web Author will not be loaded. I researched oXygen Web Author communication with License Server and found th...