Search found 2 matches

by fshipley
Thu Nov 12, 2020 10:49 am
Forum: Common Problems
Topic: Not able to edit document. It is always showing "The document is read-only."
Replies: 3
Views: 1479

Re: Not able to edit document. It is always showing "The document is read-only."

Hi Pradap,

I can help you investigate the issue o the Componize side. Could you open a support issue on https://support.componize.com? If you don't have a support account yet, can you email me your email address and full name and I will create one.

Best regards,
Frank
by fshipley
Mon Aug 13, 2018 7:39 pm
Forum: Other Issues
Topic: Error on delete file in Data Source Explorer
Replies: 4
Views: 2791

Re: Error on delete file in Data Source Explorer

Hi Greg,

You should have an error message and stack trace in the server log file (either catalina.out or alfresco.log). If you email that to support@componize.com we should we able to find the cause of your issue.

Best regards,
Frank Shipley