Search found 134 matches
- by cosmin_andrei
- Thu Mar 14, 2024 9:57 am
- Forum: Common Problems
- Topic: Scrollbars missing in WebHelp output
- Replies: 1
- Views: 48
Re: Scrollbars missing in WebHelp output
Hi susannecm,
Please try using the default template and let us know if the issue persists.
Please try using the default template and let us know if the issue persists.
- by cosmin_andrei
- Mon Mar 04, 2024 12:11 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: how to ignore system prompt symbols in codeblock on copy?
- Replies: 3
- Views: 226
Re: how to ignore system prompt symbols in codeblock on copy?
Hi,
I have added your feedback as a feature request to our issue tracking tool to be analyzed by our development team.
For now, your feedback it is the first use case reported by our users. In case it will be requested by other users, we are thinking about of adding a parameter.
I have added your feedback as a feature request to our issue tracking tool to be analyzed by our development team.
For now, your feedback it is the first use case reported by our users. In case it will be requested by other users, we are thinking about of adding a parameter.
- by cosmin_andrei
- Tue Feb 06, 2024 4:34 pm
- Forum: Common Problems
- Topic: long file names for javascript files
- Replies: 4
- Views: 239
Re: long file names for javascript files
Hello,
Thank you for your feedback!
Unfortunately there is no mechanism to shorten or avoid these long file names.
I have added your feedback as a feature request to our issue tracking tool to be analyzed by our development team.
Thank you for your feedback!
Unfortunately there is no mechanism to shorten or avoid these long file names.
I have added your feedback as a feature request to our issue tracking tool to be analyzed by our development team.
- by cosmin_andrei
- Wed Jan 17, 2024 12:31 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Is it possible to change the search input position inside the header
- Replies: 4
- Views: 523
Re: Is it possible to change the search input position inside the header
Hi tanja, You can achieve this through a CSS customization. More information on how to create your own CSS customization are available here: https://www.oxygenxml.com/doc/versions/26.0/ug-webhelp-responsive/topics/webhelp-customizing-with-css.html Below is fragment which you can use to obtain the de...
- by cosmin_andrei
- Wed Jan 10, 2024 4:55 pm
- Forum: Feature Request
- Topic: when is the next patch for oxygen xml editor v26?
- Replies: 2
- Views: 406
Re: when is the next patch for oxygen xml editor v26?
Hi galanohan, Thank you for your feedback! Note that this issue is not yet fixed and we cannot tell you when it will be resolved. We already have a feature request logged in our internal tracking system , so I've just added your vote for it and we will notify this thread when/if a new implementation...
- by cosmin_andrei
- Tue Oct 17, 2023 9:16 am
- Forum: Common Problems
- Topic: Searchable label position
- Replies: 1
- Views: 304
Re: Searchable label position
Hello,
Thank you for your feedback!
Indeed, this is the intended behavior but you can customize your layout following the below link:
https://www.oxygenxml.com/doc/versions/ ... h-css.html
Thank you for your feedback!
Indeed, this is the intended behavior but you can customize your layout following the below link:
https://www.oxygenxml.com/doc/versions/ ... h-css.html
- by cosmin_andrei
- Wed Sep 13, 2023 1:04 pm
- Forum: Common Problems
- Topic: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed
- Replies: 19
- Views: 2365
Re: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed
Hello,
Could you please provide more details in order to better understand your use-case?will the webhelp output conflict with the content indexing in oxygen feedback if the content indexing is based on Chinese or English?
- by cosmin_andrei
- Mon Sep 11, 2023 11:50 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp Responsive search: How do "Stop Words" work?
- Replies: 12
- Views: 5244
Re: WebHelp Responsive search: How do "Stop Words" work?
Hi galanohan,
Note that there is no hardcoded stop words list in the Oxygen WebHelp code.
For the content indexing we use the Apache Lucene library and the stop words list is obtained from the Lucene library for each individual language.
Note that there is no hardcoded stop words list in the Oxygen WebHelp code.
For the content indexing we use the Apache Lucene library and the stop words list is obtained from the Lucene library for each individual language.
- by cosmin_andrei
- Fri Aug 18, 2023 2:12 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Nested links in publication TOC (in WebHelp responsive) open in new browser tab
- Replies: 3
- Views: 580
Re: Nested links in publication TOC (in WebHelp responsive) open in new browser tab
Hello, Indeed, there was an issue in the mentioned build 2023031510 which has been resolved in the next build (2023042509) as is specified in build notes: WebHelp Responsive / Publication TOC references: Fixed an issue where topic links from the publication's table of contents or menu were always op...
- by cosmin_andrei
- Thu Jul 27, 2023 12:32 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp - Search within current context
- Replies: 14
- Views: 3879
Re: WebHelp - Search within current context
Hi Dan02,
We`ll try to prioritize this issue for the next release version of Oxygen XML WebHelp.
We`ll try to prioritize this issue for the next release version of Oxygen XML WebHelp.
- by cosmin_andrei
- Tue Jun 20, 2023 10:56 am
- Forum: Common Problems
- Topic: strange printing behaviors for WebHelp topics
- Replies: 12
- Views: 2020
Re: strange printing behaviors for WebHelp topics
Hello,
As my colleagues previously specified the improvement request was logged recently, there is currently no update.
The status is still "Open" in our internal tracking system. We will notify you when an implementation will become available.
As my colleagues previously specified the improvement request was logged recently, there is currently no update.
The status is still "Open" in our internal tracking system. We will notify you when an implementation will become available.
- by cosmin_andrei
- Tue Jun 13, 2023 11:06 am
- Forum: Feature Request
- Topic: Provide invariant permalinks for subtopics
- Replies: 3
- Views: 721
Re: Provide invariant permalinks for subtopics
Hi Chris,
Thank you for your feedback!
I have added an issue in our internal issues tracker (WH-3173) in order to be further analyzed by our development team.
Thank you for your feedback!
I have added an issue in our internal issues tracker (WH-3173) in order to be further analyzed by our development team.
- by cosmin_andrei
- Tue May 30, 2023 5:44 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Controlling <topichead> behaviour in the HTML output
- Replies: 6
- Views: 923
Re: Controlling <topichead> behaviour in the HTML output
Hi,
This is implemented in the internal XSLT stylesheets of the WebHelp Responsive plugin where a link to the first descendant is added.
This is implemented in the internal XSLT stylesheets of the WebHelp Responsive plugin where a link to the first descendant is added.
- by cosmin_andrei
- Mon May 29, 2023 9:37 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Controlling <topichead> behaviour in the HTML output
- Replies: 6
- Views: 923
Re: Controlling <topichead> behaviour in the HTML output
Hi Bas10R,
Indeed, this is the intended behavior and it is not configurable.
Indeed, this is the intended behavior and it is not configurable.
- by cosmin_andrei
- Mon May 22, 2023 5:13 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Keep the TOC in topic page fixed for Webhelp responsive in Oxygen 24
- Replies: 3
- Views: 866
Re: Keep the TOC in topic page fixed for Webhelp responsive in Oxygen 24
Hello,
Both Publication TOC and Topic TOC are sticky. An example can be found on our user-guide:
https://www.oxygenxml.com/doc/versions/ ... ngine.html
Both Publication TOC and Topic TOC are sticky. An example can be found on our user-guide:
https://www.oxygenxml.com/doc/versions/ ... ngine.html
- by cosmin_andrei
- Tue May 02, 2023 4:52 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: HTML generated even for non referenced topic
- Replies: 9
- Views: 851
Re: HTML generated even for non referenced topic
Hi LASSE_MLE, To be sure that everything is fine you can try to edit the WebHelp transformation scenario and set clean.output parameter to " yes " (make sure you create a backup of the output folder before setting this parameter just to be safe in case you might need some of the previous r...
- by cosmin_andrei
- Mon Mar 27, 2023 3:03 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Topicref with external target doesn't open in new browser tab
- Replies: 5
- Views: 1983
Re: Topicref with external target doesn't open in new browser tab
Hi,
I just wanted to let you know that this issue is fixed now, and the fix is available in the latest version of Oxygen, version 25.1 which we released last week.
https://www.oxygenxml.com/download.html
Please let us know if you encounter further problems with this new version.
I just wanted to let you know that this issue is fixed now, and the fix is available in the latest version of Oxygen, version 25.1 which we released last week.
https://www.oxygenxml.com/download.html
Please let us know if you encounter further problems with this new version.
- by cosmin_andrei
- Mon Mar 27, 2023 2:46 pm
- Forum: Feature Request
- Topic: Do not create the indexTerms.html file when webhelp.show.indexterms.link==no
- Replies: 4
- Views: 1178
Re: Do not create the indexTerms.html file when webhelp.show.indexterms.link==no
Hello,
I just wanted to let you know that this issue is fixed now, and the fix is available in the latest version of Oxygen, version 25.1 which we released last week.
https://www.oxygenxml.com/download.html
Please let us know if you encounter further problems with this new version.
I just wanted to let you know that this issue is fixed now, and the fix is available in the latest version of Oxygen, version 25.1 which we released last week.
https://www.oxygenxml.com/download.html
Please let us know if you encounter further problems with this new version.
- by cosmin_andrei
- Tue Mar 21, 2023 3:53 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Search across multiple versions of help
- Replies: 3
- Views: 1213
Re: Search across multiple versions of help
Hello, According to our product roadmap this improvement is not planned to be addressed in the short term. We already have a feature request logged in our internal tracking system to add this functionality in a future version, so I've just added your vote for it and we will notify this thread when/i...
- by cosmin_andrei
- Thu Mar 09, 2023 3:27 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Tables in Oxygen
- Replies: 4
- Views: 652
Re: Tables in Oxygen
Hello,
We have logged a feature request to our internal tracking tool to be further investigated by our development team. We will let you know if/when this will be implemented.
We have logged a feature request to our internal tracking tool to be further investigated by our development team. We will let you know if/when this will be implemented.
- by cosmin_andrei
- Wed Mar 08, 2023 2:18 pm
- Forum: Common Problems
- Topic: strange printing behaviors for WebHelp topics
- Replies: 12
- Views: 2020
Re: strange printing behaviors for WebHelp topics
Hello,
Thank you for your feedback and we will increase the priority for this issue as this seems to be very important for you.
As this is not planned to be implemented in the near future and we cannot provide an ETA.
Thank you for your feedback and we will increase the priority for this issue as this seems to be very important for you.
As this is not planned to be implemented in the near future and we cannot provide an ETA.
- by cosmin_andrei
- Wed Mar 08, 2023 2:07 pm
- Forum: Feature Request
- Topic: Preview for a single page
- Replies: 2
- Views: 572
Re: Preview for a single page
Hi Kiyoshirue,
Unfortunately this is not available in Oxygen XML WebHelp.
We have logged an issue in our internal tracking system to add this functionality in a future version, so this will be further analyzed by our development team.
Unfortunately this is not available in Oxygen XML WebHelp.
We have logged an issue in our internal tracking system to add this functionality in a future version, so this will be further analyzed by our development team.
- by cosmin_andrei
- Wed Mar 08, 2023 1:57 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Collapse an element
- Replies: 3
- Views: 584
Re: Collapse an element
Hello,
We already have a feature request logged in our internal tracking system to add this functionality in a future version, so I've just added your vote for it and we will notify this thread when/if a new implementation becomes available.
We already have a feature request logged in our internal tracking system to add this functionality in a future version, so I've just added your vote for it and we will notify this thread when/if a new implementation becomes available.
- by cosmin_andrei
- Wed Mar 01, 2023 1:07 pm
- Forum: Feature Request
- Topic: Parameter to control search bar position
- Replies: 6
- Views: 1228
Re: Parameter to control search bar position
Hi Chris,
Thank you for your feedback!
I have logged an issue to our internal tracking tool to be further investigated by our development team.
Thank you for your feedback!
I have logged an issue to our internal tracking tool to be further investigated by our development team.
- by cosmin_andrei
- Mon Feb 27, 2023 5:42 pm
- Forum: Feature Request
- Topic: Parameter to control search bar position
- Replies: 6
- Views: 1228
Re: Parameter to control search bar position
Hello,
Thank you for your feedback!
In the future we are thinking to have more templates for each layout so the user can choose the best template for each use-case.
I have logged an issue to our internal tracking tool to be investigated by our development team.
Thank you for your feedback!
In the future we are thinking to have more templates for each layout so the user can choose the best template for each use-case.
I have logged an issue to our internal tracking tool to be investigated by our development team.
- by cosmin_andrei
- Tue Jan 17, 2023 3:15 pm
- Forum: General XML Questions
- Topic: Controlling placement/location of footnotes in WebHelp
- Replies: 2
- Views: 689
Re: Controlling placement/location of footnotes in WebHelp
Hello,
Thank you for your email!
This cannot be achieve by default but you can heavily customize the structure of the WebHelp Responsive out using XSLT extension points:
https://www.oxygenxml.com/doc/versions/ ... mport.html
Thank you for your email!
This cannot be achieve by default but you can heavily customize the structure of the WebHelp Responsive out using XSLT extension points:
https://www.oxygenxml.com/doc/versions/ ... mport.html
- by cosmin_andrei
- Tue Jan 03, 2023 4:32 pm
- Forum: DocBook
- Topic: Few issues with WebHelp DocBook publication
- Replies: 4
- Views: 2593
Re: Few issues with WebHelp DocBook publication
Hi,
Note that we do not offer support in other language than English.
Also, we would appreciate if you could send us a sample file for which the issue is reproducible (using either the online support form or the official support email - support [at] oxygenxml [dot] com).
Note that we do not offer support in other language than English.
Also, we would appreciate if you could send us a sample file for which the issue is reproducible (using either the online support form or the official support email - support [at] oxygenxml [dot] com).
- by cosmin_andrei
- Fri Dec 09, 2022 3:27 pm
- Forum: Common Problems
- Topic: Licensing query
- Replies: 1
- Views: 452
Re: Licensing query
Hi Ann,
In order to identify the license please send us a short email on our sales email address (sale [at] oxygenxml [dot] com) and provide more details about,like: the order reference number, the delivery email address, the license key, the SGN field of the license key(s) or the invoice.
In order to identify the license please send us a short email on our sales email address (sale [at] oxygenxml [dot] com) and provide more details about,like: the order reference number, the delivery email address, the license key, the SGN field of the license key(s) or the invoice.
- by cosmin_andrei
- Wed Dec 07, 2022 5:25 pm
- Forum: General XML Questions
- Topic: File question
- Replies: 1
- Views: 607
Re: File question
Hello,
Thank you for your post!
The mentioned website/output seems that is not generated with one of our products.
For further investigation please provide us more details about your use-case.
Thank you for your post!
The mentioned website/output seems that is not generated with one of our products.
For further investigation please provide us more details about your use-case.
- by cosmin_andrei
- Tue Dec 06, 2022 2:12 pm
- Forum: General XML Questions
- Topic: Make entire box clickable
- Replies: 6
- Views: 1309
Re: Make entire box clickable
Hi jonathanm, The default implementation is based on the following action - when you click on the text/word to open the respective chapter. In order to make the entire box clickable, you can find more details here: https://github.com/oxygenxml/oxygen-publishing-template-samples/tree/master/templates...
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