Search found 49 matches

by cosmin_andrei
Mon Aug 19, 2019 8:56 am
Forum: SDK-API, Frameworks - Document Types
Topic: license server
Replies: 1
Views: 49

Re: license server

Hi Scott, Thank you for your post! In order to solve the issue, we can discuss about this over email (support@oxygenxml.com). Please provide us more details about your license, like: the order reference number, the delivery email address, the license key or the SGN field of the license key (from Oxy...
by cosmin_andrei
Thu Jul 25, 2019 2:42 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp v17 issue with Firefox 68.0 when viewed locally
Replies: 2
Views: 145

Re: WebHelp v17 issue with Firefox 68.0 when viewed locally

Hello, I noticed that you use an older version of Oxygen (v17) which is end-of-life: https://www.oxygenxml.com/eol.html We have tested this with the latest oXygen maintenance build available on our website but we could not reproduce the behavior you reported. Please try using the latest version/buil...
by cosmin_andrei
Thu Jul 25, 2019 10:04 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive TOC links
Replies: 2
Views: 133

Re: Webhelp responsive TOC links

Hello,

Thank you for the feedback.

I have added a feature request in our internal issue tracking. We will let you know when this will be implemented.
by cosmin_andrei
Fri Jul 19, 2019 9:48 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 4
Views: 296

Re: Searchability of topics in "chunk: to content"

Hello,

I've added your vote for it and we will update this thread when/if this gets implemented.
by cosmin_andrei
Mon May 20, 2019 11:11 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive - Changing Search HTML
Replies: 3
Views: 314

Re: Webhelp Responsive - Changing Search HTML

Hello, The tooltip that appear is browser specific and it is obtained using the "required" attribute. This is an HTML5 attribute and you can find more information here : https://developer.mozilla.org/en-US/docs/Learn/HTML/Forms/Form_validation#The_required_attribute Unfortunately, this message canno...
by cosmin_andrei
Wed Apr 10, 2019 2:20 pm
Forum: SDK-API, Frameworks - Document Types
Topic: Controlling header and footer when printing webhelp page?
Replies: 1
Views: 304

Re: Controlling header and footer when printing webhelp page?

Hello, Thank you for your email! Note that the header and footer of prints are related to the browser's printing settings. To modify those settings, you need to follow the below steps: E.g. Mozilla Firefox: - Go to Menu -> Print -> Page Setup -> "Margins & Header/Footer" tab In this tab you can chan...
by cosmin_andrei
Thu Apr 04, 2019 3:24 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Website errors when viewing local build in v21
Replies: 2
Views: 337

Re: Website errors when viewing local build in v21

Hello, Thank you for contacting us! To further investigate this issue, could you please try in a clean installation of Oxygen XML with the built-in DITA-OT on our sample project flowers.ditamap to check if you reproduce the problem. Also, please try this procedure on your project and check if the pr...
by cosmin_andrei
Thu Mar 21, 2019 3:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Multiple topics on WebHelp page
Replies: 2
Views: 329

Re: Multiple topics on WebHelp page

Hello, Thank you for contacting us! In order to achieve this, you can use the DITA chunking mechanism as following (you should use the chunk="to-content" attribute set on the parent topic): <topicref href="concepts/springFlowers.dita" collection-type="sequence" chunk="to-content"> <topicref href="to...
by cosmin_andrei
Thu Mar 21, 2019 1:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Inserting Media (Video) from Wistia into Oxygen
Replies: 1
Views: 264

Re: Inserting Media (Video) from Wistia into Oxygen

Hello,

Thank you for contacting us!

More details about how to add media objects in the WebHelp output are available here:
https://www.oxygenxml.com/doc/versions/ ... ideos.html
by cosmin_andrei
Thu Mar 21, 2019 12:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Cannot Copy Content in Codeblock from Linux
Replies: 1
Views: 261

Re: Cannot Copy Content in Codeblock from Linux

Hello,

Thank you for your email.

We've tested on our side using Ubuntu v18.04 / Firefox v65.0.1 and everything works fine. Could you please provide more details about the version of Firefox/ Ubuntu they are using?
by cosmin_andrei
Wed Mar 20, 2019 3:36 pm
Forum: Common Problems
Topic: Webhelp responsive search pagination widget is not localizable
Replies: 1
Views: 224

Re: Webhelp responsive search pagination widget is not localizable

Hello,

Thank you for your email.

Note that this issue was solved in the latest version of Oxygen (v21). Please download and install this version and let us know if the problem persist.
by cosmin_andrei
Fri Feb 22, 2019 2:47 pm
Forum: Common Problems
Topic: Why is localizing webhelp responsive in 20.1 more complicated?
Replies: 1
Views: 347

Re: Why is localizing webhelp responsive in 20.1 more complicated?

Hello,

The current procedure helps when you update the WebHelp plugin, without losing language customization as there is a separate plugin. Using the previous procedure, during the updating process were losing any customization you have.
by cosmin_andrei
Mon Feb 18, 2019 5:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: centext-help-map.xml generates but won't populate
Replies: 1
Views: 306

Re: centext-help-map.xml generates but won't populate

Hello,

Thank you for your email!

Unfortunately, we could not reproduce this issue. In order to test on our side, please send us a minimal sample for which the issue is reproducible (on support@oxygenxml.com).
by cosmin_andrei
Tue Feb 05, 2019 4:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Modifying plugin XSL
Replies: 1
Views: 324

Re: Modifying plugin XSL

Hello, You could most probably achieve this by developing and using your own custom XSL to override the predefined XSL through an XSLT extension point. You can find more details about using extension points on this page from our User-Guide: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-clas...
by cosmin_andrei
Tue Feb 05, 2019 12:46 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Issue including webhelp.head.script
Replies: 7
Views: 1754

Re: Issue including webhelp.head.script

Hello, This is a known issue that we already solved and it will be available in the next released version (v21). As a workaround, you can rename the folder and avoid spaces (use underscore "_" instead of space). If you'd like a beta build of v21 to test this, please write to our support email addres...
by cosmin_andrei
Tue Feb 05, 2019 12:29 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - Top Menu
Replies: 1
Views: 321

Re: Webhelp responsive - Top Menu

Hello,

Unfortunately, there is no easy way to do this. However, you can achieve this by developing and using your own CSS customization.
by cosmin_andrei
Fri Feb 01, 2019 3:30 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - extend html 5 transformations
Replies: 4
Views: 625

Re: Webhelp responsive - extend html 5 transformations

Hello, You could most probably achieve this by developing and using your own custom XSL to override the predefined XSL through an XSLT extension point. You can find more details about using extension points on this page from our User-Guide: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-resp...
by cosmin_andrei
Tue Jan 29, 2019 1:28 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - extend html 5 transformations
Replies: 4
Views: 625

Re: Webhelp responsive - extend html 5 transformations

Hi Arron, Thank you for contacting us! You can achieve this using a CSS customization for your WebHelp Responsive output. You can find the guidelines about how you can customize the output using CSS in our user manual: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-responsive/topics/webhelp-...
by cosmin_andrei
Fri Dec 21, 2018 4:28 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive footer not at bottom of page
Replies: 10
Views: 1313

Re: Responsive footer not at bottom of page

Hello,

I can confirm this is a bug. We've logged this on our issue tracking tool, so we will notify you when/if this functionality will get implemented
by cosmin_andrei
Wed Dec 05, 2018 4:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp 20.1 - Context Sensitive Queries with anchor
Replies: 2
Views: 695

Re: Webhelp 20.1 - Context Sensitive Queries with anchor

Hi NicoAMP,

Thank you for contacting us!

I can confirm this is a bug. I have just logged it in our internal tracking system to be analyzed by our developers for a possible fix to be included in a future version of oXygen.
by cosmin_andrei
Mon Nov 12, 2018 6:24 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: More info on webhelp search
Replies: 2
Views: 737

Re: More info on webhelp search

Hello,

It is not very clear for us what you mean by "What kind of search is bundled with with the webhelp output". Could you be more specific?

Also, you can find some usefull information here:
https://www.oxygenxml.com/doc/versions/ ... ngine.html
by cosmin_andrei
Mon Nov 12, 2018 2:21 pm
Forum: Common Problems
Topic: Sort topics by the last change
Replies: 3
Views: 762

Re: Sort topics by the last change

Hello,

Unfortunately, there is no possibility for now to do that but it is an interesting idea.
I have added a feature request in our internal issue tracking. We will let you know when this will be implemented.
by cosmin_andrei
Tue Sep 25, 2018 12:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive: how to Modify the file name 'index.html'
Replies: 1
Views: 600

Re: Webhelp responsive: how to Modify the file name 'index.html'

Hello,

Unfortunately, this is currently not possible.
However, we logged a feature request in our internal improvements tracking system and we will notify you in case this will get implemented by our development team.
by cosmin_andrei
Fri Sep 14, 2018 11:15 am
Forum: Common Problems
Topic: Download Oxygen 7.0
Replies: 1
Views: 707

Re: Download Oxygen 7.0

Hello,

Thank you for your email!

The installation kits for v7.2 are available here:
https://www.oxygenxml.com/xml_editor/so ... r.html#7.2
by cosmin_andrei
Tue Jun 12, 2018 5:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Specify particular elements to be collapsible in WebHelp Responsive?
Replies: 2
Views: 887

Re: Specify particular elements to be collapsible in WebHelp Responsive?

Hello,

Thank you for your email.

Unfortunately, this feature is not implemented in Oxygen XML WebHelp Responsive. We have just logged it in our internal tracking system so this will be investigate and we will get back to you as soon as we have a solution.
by cosmin_andrei
Mon Jun 04, 2018 3:28 pm
Forum: Common Problems
Topic: Webhelp responsive search pagination widget is not localizable
Replies: 1
Views: 744

Re: Webhelp responsive search pagination widget is not localizable

Hello,

This issue has already been fixed and it will be available in the next Oxygen version that will be released this month.
by cosmin_andrei
Thu Apr 12, 2018 3:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Figure Title Numbering Missing in 18.1
Replies: 5
Views: 1472

Re: Figure Title Numbering Missing in 18.1

Hello, Indeed, an image numbering capability was present in older versions of Oxygen, but, as Radu explained in a previous post, the decision to remove image numbering was due to the fact that the image number was reset for each topic (thus making the image numbering useless in the context of the ma...
by cosmin_andrei
Wed Apr 11, 2018 12:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Figure Title Numbering Missing in 18.1
Replies: 5
Views: 1472

Re: Figure Title Numbering Missing in 18.1

Hello,

We already have a similar feature request registered and I have added your vote for it.

We will let you know when it will be implemented.
by cosmin_andrei
Thu Mar 29, 2018 2:18 pm
Forum: Other Issues
Topic: Edit title on the web browser
Replies: 4
Views: 1612

Re: Edit title on the web browser

Hello,

What version of Oxygen are you using?

What transformation scenario are you currently using?

Also, note that for WebHelp Responsive this is the default behavior.
by cosmin_andrei
Wed Mar 28, 2018 12:15 pm
Forum: Common Problems
Topic: Unable to add new language to WebHelp output (DOTX001W)
Replies: 11
Views: 2676

Re: Unable to add new language to WebHelp output (DOTX001W)

Hello,

This is indeed a known issue in v19 and has already been resolved in v19.1, so you can simply update to this version to avoid the issue:
https://www.oxygenxml.com/xml_editor/so ... ditor.html