Search found 37 matches

by cosmin_andrei
Mon Feb 18, 2019 5:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: centext-help-map.xml generates but won't populate
Replies: 1
Views: 31

Re: centext-help-map.xml generates but won't populate

Hello,

Thank you for your email!

Unfortunately, we could not reproduce this issue. In order to test on our side, please send us a minimal sample for which the issue is reproducible (on support@oxygenxml.com).
by cosmin_andrei
Tue Feb 05, 2019 4:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Modifying plugin XSL
Replies: 1
Views: 82

Re: Modifying plugin XSL

Hello, You could most probably achieve this by developing and using your own custom XSL to override the predefined XSL through an XSLT extension point. You can find more details about using extension points on this page from our User-Guide: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-clas...
by cosmin_andrei
Tue Feb 05, 2019 12:46 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Issue including webhelp.head.script
Replies: 7
Views: 1176

Re: Issue including webhelp.head.script

Hello, This is a known issue that we already solved and it will be available in the next released version (v21). As a workaround, you can rename the folder and avoid spaces (use underscore "_" instead of space). If you'd like a beta build of v21 to test this, please write to our support em...
by cosmin_andrei
Tue Feb 05, 2019 12:29 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - Top Menu
Replies: 1
Views: 80

Re: Webhelp responsive - Top Menu

Hello,

Unfortunately, there is no easy way to do this. However, you can achieve this by developing and using your own CSS customization.
by cosmin_andrei
Fri Feb 01, 2019 3:30 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - extend html 5 transformations
Replies: 4
Views: 208

Re: Webhelp responsive - extend html 5 transformations

Hello, You could most probably achieve this by developing and using your own custom XSL to override the predefined XSL through an XSLT extension point. You can find more details about using extension points on this page from our User-Guide: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-resp...
by cosmin_andrei
Tue Jan 29, 2019 1:28 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - extend html 5 transformations
Replies: 4
Views: 208

Re: Webhelp responsive - extend html 5 transformations

Hi Arron, Thank you for contacting us! You can achieve this using a CSS customization for your WebHelp Responsive output. You can find the guidelines about how you can customize the output using CSS in our user manual: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-responsive/topics/webhelp-...
by cosmin_andrei
Fri Dec 21, 2018 4:28 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive footer not at bottom of page
Replies: 3
Views: 392

Re: Responsive footer not at bottom of page

Hello,

I can confirm this is a bug. We've logged this on our issue tracking tool, so we will notify you when/if this functionality will get implemented
by cosmin_andrei
Wed Dec 05, 2018 4:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp 20.1 - Context Sensitive Queries with anchor
Replies: 1
Views: 312

Re: Webhelp 20.1 - Context Sensitive Queries with anchor

Hi NicoAMP,

Thank you for contacting us!

I can confirm this is a bug. I have just logged it in our internal tracking system to be analyzed by our developers for a possible fix to be included in a future version of oXygen.
by cosmin_andrei
Mon Nov 12, 2018 6:24 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: More info on webhelp search
Replies: 2
Views: 391

Re: More info on webhelp search

Hello, It is not very clear for us what you mean by " What kind of search is bundled with with the webhelp output ". Could you be more specific? Also, you can find some usefull information here: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-responsive/topics/whr-search-engine.html
by cosmin_andrei
Mon Nov 12, 2018 2:21 pm
Forum: Common Problems
Topic: Sort topics by the last change
Replies: 3
Views: 403

Re: Sort topics by the last change

Hello,

Unfortunately, there is no possibility for now to do that but it is an interesting idea.
I have added a feature request in our internal issue tracking. We will let you know when this will be implemented.
by cosmin_andrei
Tue Sep 25, 2018 12:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive: how to Modify the file name 'index.html'
Replies: 1
Views: 354

Re: Webhelp responsive: how to Modify the file name 'index.html'

Hello,

Unfortunately, this is currently not possible.
However, we logged a feature request in our internal improvements tracking system and we will notify you in case this will get implemented by our development team.
by cosmin_andrei
Fri Sep 14, 2018 11:15 am
Forum: Common Problems
Topic: Download Oxygen 7.0
Replies: 1
Views: 477

Re: Download Oxygen 7.0

Hello,

Thank you for your email!

The installation kits for v7.2 are available here:
https://www.oxygenxml.com/xml_editor/so ... r.html#7.2
by cosmin_andrei
Tue Jun 12, 2018 5:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Specify particular elements to be collapsible in WebHelp Responsive?
Replies: 2
Views: 608

Re: Specify particular elements to be collapsible in WebHelp Responsive?

Hello,

Thank you for your email.

Unfortunately, this feature is not implemented in Oxygen XML WebHelp Responsive. We have just logged it in our internal tracking system so this will be investigate and we will get back to you as soon as we have a solution.
by cosmin_andrei
Mon Jun 04, 2018 3:28 pm
Forum: Common Problems
Topic: Webhelp responsive search pagination widget is not localizable
Replies: 1
Views: 510

Re: Webhelp responsive search pagination widget is not localizable

Hello,

This issue has already been fixed and it will be available in the next Oxygen version that will be released this month.
by cosmin_andrei
Thu Apr 12, 2018 3:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Figure Title Numbering Missing in 18.1
Replies: 5
Views: 1053

Re: Figure Title Numbering Missing in 18.1

Hello, Indeed, an image numbering capability was present in older versions of Oxygen, but, as Radu explained in a previous post, the decision to remove image numbering was due to the fact that the image number was reset for each topic (thus making the image numbering useless in the context of the ma...
by cosmin_andrei
Wed Apr 11, 2018 12:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Figure Title Numbering Missing in 18.1
Replies: 5
Views: 1053

Re: Figure Title Numbering Missing in 18.1

Hello,

We already have a similar feature request registered and I have added your vote for it.

We will let you know when it will be implemented.
by cosmin_andrei
Thu Mar 29, 2018 2:18 pm
Forum: Other Issues
Topic: Edit title on the web browser
Replies: 4
Views: 1066

Re: Edit title on the web browser

Hello,

What version of Oxygen are you using?

What transformation scenario are you currently using?

Also, note that for WebHelp Responsive this is the default behavior.
by cosmin_andrei
Wed Mar 28, 2018 12:15 pm
Forum: Common Problems
Topic: Unable to add new language to WebHelp output (DOTX001W)
Replies: 11
Views: 1908

Re: Unable to add new language to WebHelp output (DOTX001W)

Hello,

This is indeed a known issue in v19 and has already been resolved in v19.1, so you can simply update to this version to avoid the issue:
https://www.oxygenxml.com/xml_editor/software_archive_editor.html
by cosmin_andrei
Fri Mar 23, 2018 2:55 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Removing icons from notes
Replies: 5
Views: 791

Re: Removing icons from notes

Hello,

Please let us know what transformation scenario are you currently using.
by cosmin_andrei
Thu Mar 22, 2018 3:02 pm
Forum: Other Issues
Topic: Element indication for webhelp top menu
Replies: 2
Views: 748

Re: Element indication for webhelp top menu

Hello,

Unfortunately, there is not possible to make the webhelp_top_menu component indicate the active element. The current page (or active page) is indicated in the webhelp_publication_toc. This element contains links to the topics that are close to the current topic.
by cosmin_andrei
Tue Mar 06, 2018 1:24 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to use a customized webhelp header
Replies: 2
Views: 595

Re: How to use a customized webhelp header

Hi Catherine,

Thank you for contacting us.

To investigate what happens, we need some more details regarding this:

- What version of Oxygen are you using?
- How do you initiate the transformation: from Oxygen (via a transformation scenario) or from the command line?
by cosmin_andrei
Thu Mar 01, 2018 12:29 pm
Forum: Common Problems
Topic: Version 19.1: plugin integrator fails
Replies: 5
Views: 771

Re: Version 19.1: plugin integrator fails

Hello, The DITA-OT that comes bundled with Oxygen is tailored to be used only from inside Oxygen. As it is a customized distribution it might miss some libraries/jars required when using the DITA-OT outside of Oxygen. In case you specifically need to use the DITA-OT from command line, you should dow...
by cosmin_andrei
Wed Feb 07, 2018 12:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem with nested chunking
Replies: 1
Views: 525

Re: Problem with nested chunking

Hello,

Could you please send us a complete small sample to reproduce the problem on our side?

You can send the sample by email to support [AT] oxygenxml [DOT] com.
by cosmin_andrei
Thu Dec 07, 2017 6:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Licensing: Publish WebHelp from oXygen
Replies: 4
Views: 1270

Re: Licensing: Publish WebHelp from oXygen

Hello,

Yes, the above statement is also valid for generated WebHelp output using a stand-alone <oXygen/> license.

Let us know if you need further assistance.
by cosmin_andrei
Wed Dec 06, 2017 12:37 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Licensing: Publish WebHelp from oXygen
Replies: 4
Views: 1270

Re: Licensing: Publish WebHelp from oXygen

Hi Frank, Thank you for contacting us. The WebHelp license is a process-based license, so, as long as you would have one deployment of the WebHelp license which will only be used in a single external process, then, yes you need a single WebHelp license. You can find more detailed clarifications in t...
by cosmin_andrei
Tue Dec 05, 2017 3:39 pm
Forum: General XML Questions
Topic: Preface numbering in Roman
Replies: 1
Views: 984

Re: Preface numbering in Roman

Hi Sangeeta,

Unfortunately, we do not offer consulting services (we provide only <oXygen/> related support). For your issue, you might get some help for the PDF output customization on the DITA Users List:
https://groups.yahoo.com/neo/groups/dita-users/info
dita-users@yahoogroups.com
by cosmin_andrei
Mon Nov 27, 2017 1:27 pm
Forum: General XML Questions
Topic: How to get two booktitlealt on two different lines in PDF output
Replies: 5
Views: 1252

Re: How to get two booktitlealt on two different lines in PDF output

Hi Sangeeta, I could not reproduce the issue you reported. A DITA code such as: ... <booktitle> <mainbooktitle>Main Book Title</mainbooktitle> <booktitlealt>Alt Title 1</booktitlealt> <booktitlealt>Alt Title 2</booktitlealt> </booktitle> ... transformed with the default DITA Map PDF transformation s...
by cosmin_andrei
Tue Oct 24, 2017 11:36 am
Forum: Common Problems
Topic: Variable style in tooltips in 19.1
Replies: 2
Views: 764

Re: Variable style in tooltips in 19.1

Hi Michael,

We are aware of this issue and has been already resolved by our development team. It should be probably available in the next maintenance build which will be released in a few days.
by cosmin_andrei
Mon Oct 09, 2017 12:05 pm
Forum: Common Problems
Topic: Image Quality in PDF Output
Replies: 1
Views: 601

Re: Image Quality in PDF Output

Hi Vinny, If some of the images appear stretched-out in the PDF, you should try to either adjust or remove the dpi ( dots per inch ) information from them. We have a topic in our documentation where you can find more information about this issue: https://www.oxygenxml.com/doc/versions/19.0/ug-editor...

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