Search found 27 matches

by cosmin_andrei
Tue Sep 25, 2018 12:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive: how to Modify the file name 'index.html'
Replies: 1
Views: 18

Re: Webhelp responsive: how to Modify the file name 'index.html'

Hello,

Unfortunately, this is currently not possible.
However, we logged a feature request in our internal improvements tracking system and we will notify you in case this will get implemented by our development team.
by cosmin_andrei
Fri Sep 14, 2018 11:15 am
Forum: Common Problems
Topic: Download Oxygen 7.0
Replies: 1
Views: 110

Re: Download Oxygen 7.0

Hello,

Thank you for your email!

The installation kits for v7.2 are available here:
https://www.oxygenxml.com/xml_editor/so ... r.html#7.2
by cosmin_andrei
Tue Jun 12, 2018 5:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Specify particular elements to be collapsible in WebHelp Responsive?
Replies: 2
Views: 250

Re: Specify particular elements to be collapsible in WebHelp Responsive?

Hello,

Thank you for your email.

Unfortunately, this feature is not implemented in Oxygen XML WebHelp Responsive. We have just logged it in our internal tracking system so this will be investigate and we will get back to you as soon as we have a solution.
by cosmin_andrei
Mon Jun 04, 2018 3:28 pm
Forum: Common Problems
Topic: Webhelp responsive search pagination widget is not localizable
Replies: 1
Views: 295

Re: Webhelp responsive search pagination widget is not localizable

Hello,

This issue has already been fixed and it will be available in the next Oxygen version that will be released this month.
by cosmin_andrei
Thu Apr 12, 2018 3:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Figure Title Numbering Missing in 18.1
Replies: 5
Views: 639

Re: Figure Title Numbering Missing in 18.1

Hello, Indeed, an image numbering capability was present in older versions of Oxygen, but, as Radu explained in a previous post, the decision to remove image numbering was due to the fact that the image number was reset for each topic (thus making the image numbering useless in the context of the ma...
by cosmin_andrei
Wed Apr 11, 2018 12:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Figure Title Numbering Missing in 18.1
Replies: 5
Views: 639

Re: Figure Title Numbering Missing in 18.1

Hello,

We already have a similar feature request registered and I have added your vote for it.

We will let you know when it will be implemented.
by cosmin_andrei
Thu Mar 29, 2018 2:18 pm
Forum: Other Issues
Topic: Edit title on the web browser
Replies: 4
Views: 606

Re: Edit title on the web browser

Hello,

What version of Oxygen are you using?

What transformation scenario are you currently using?

Also, note that for WebHelp Responsive this is the default behavior.
by cosmin_andrei
Wed Mar 28, 2018 12:15 pm
Forum: Common Problems
Topic: Unable to add new language to WebHelp output (DOTX001W)
Replies: 11
Views: 1311

Re: Unable to add new language to WebHelp output (DOTX001W)

Hello,

This is indeed a known issue in v19 and has already been resolved in v19.1, so you can simply update to this version to avoid the issue:
https://www.oxygenxml.com/xml_editor/software_archive_editor.html
by cosmin_andrei
Fri Mar 23, 2018 2:55 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Removing icons from notes
Replies: 5
Views: 451

Re: Removing icons from notes

Hello,

Please let us know what transformation scenario are you currently using.
by cosmin_andrei
Thu Mar 22, 2018 3:02 pm
Forum: Other Issues
Topic: Element indication for webhelp top menu
Replies: 2
Views: 461

Re: Element indication for webhelp top menu

Hello,

Unfortunately, there is not possible to make the webhelp_top_menu component indicate the active element. The current page (or active page) is indicated in the webhelp_publication_toc. This element contains links to the topics that are close to the current topic.
by cosmin_andrei
Tue Mar 06, 2018 1:24 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to use a customized webhelp header
Replies: 2
Views: 349

Re: How to use a customized webhelp header

Hi Catherine,

Thank you for contacting us.

To investigate what happens, we need some more details regarding this:

- What version of Oxygen are you using?
- How do you initiate the transformation: from Oxygen (via a transformation scenario) or from the command line?
by cosmin_andrei
Thu Mar 01, 2018 12:29 pm
Forum: Common Problems
Topic: Version 19.1: plugin integrator fails
Replies: 5
Views: 426

Re: Version 19.1: plugin integrator fails

Hello, The DITA-OT that comes bundled with Oxygen is tailored to be used only from inside Oxygen. As it is a customized distribution it might miss some libraries/jars required when using the DITA-OT outside of Oxygen. In case you specifically need to use the DITA-OT from command line, you should dow...
by cosmin_andrei
Wed Feb 07, 2018 12:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem with nested chunking
Replies: 1
Views: 318

Re: Problem with nested chunking

Hello,

Could you please send us a complete small sample to reproduce the problem on our side?

You can send the sample by email to support [AT] oxygenxml [DOT] com.
by cosmin_andrei
Thu Dec 07, 2017 6:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Licensing: Publish WebHelp from oXygen
Replies: 4
Views: 861

Re: Licensing: Publish WebHelp from oXygen

Hello,

Yes, the above statement is also valid for generated WebHelp output using a stand-alone <oXygen/> license.

Let us know if you need further assistance.
by cosmin_andrei
Wed Dec 06, 2017 12:37 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Licensing: Publish WebHelp from oXygen
Replies: 4
Views: 861

Re: Licensing: Publish WebHelp from oXygen

Hi Frank, Thank you for contacting us. The WebHelp license is a process-based license, so, as long as you would have one deployment of the WebHelp license which will only be used in a single external process, then, yes you need a single WebHelp license. You can find more detailed clarifications in t...
by cosmin_andrei
Tue Dec 05, 2017 3:39 pm
Forum: General XML Questions
Topic: Preface numbering in Roman
Replies: 1
Views: 741

Re: Preface numbering in Roman

Hi Sangeeta,

Unfortunately, we do not offer consulting services (we provide only <oXygen/> related support). For your issue, you might get some help for the PDF output customization on the DITA Users List:
https://groups.yahoo.com/neo/groups/dita-users/info
dita-users@yahoogroups.com
by cosmin_andrei
Mon Nov 27, 2017 1:27 pm
Forum: General XML Questions
Topic: How to get two booktitlealt on two different lines in PDF output
Replies: 5
Views: 878

Re: How to get two booktitlealt on two different lines in PDF output

Hi Sangeeta, I could not reproduce the issue you reported. A DITA code such as: ... <booktitle> <mainbooktitle>Main Book Title</mainbooktitle> <booktitlealt>Alt Title 1</booktitlealt> <booktitlealt>Alt Title 2</booktitlealt> </booktitle> ... transformed with the default DITA Map PDF transformation s...
by cosmin_andrei
Tue Oct 24, 2017 11:36 am
Forum: Common Problems
Topic: Variable style in tooltips in 19.1
Replies: 2
Views: 455

Re: Variable style in tooltips in 19.1

Hi Michael,

We are aware of this issue and has been already resolved by our development team. It should be probably available in the next maintenance build which will be released in a few days.
by cosmin_andrei
Mon Oct 09, 2017 12:05 pm
Forum: Common Problems
Topic: Image Quality in PDF Output
Replies: 1
Views: 381

Re: Image Quality in PDF Output

Hi Vinny, If some of the images appear stretched-out in the PDF, you should try to either adjust or remove the dpi ( dots per inch ) information from them. We have a topic in our documentation where you can find more information about this issue: https://www.oxygenxml.com/doc/versions/19.0/ug-editor...
by cosmin_andrei
Mon Aug 28, 2017 2:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How do I place text at the bottom of the title page for the BOOKMAP
Replies: 1
Views: 372

Re: How do I place text at the bottom of the title page for the BOOKMAP

Hello, To change the content of the cover page, you need to write a customization plugin: https://github.com/oxygenxml/com.oxygenxml.pdf2.ug This sample plugin also contains a couple of example customizations. One of them deals with the cover page customization: https://github.com/oxygenxml/com.oxyg...
by cosmin_andrei
Mon Aug 28, 2017 2:19 pm
Forum: General XML Questions
Topic: pdf files making 16x16 icons larger randomly
Replies: 1
Views: 535

Re: pdf files making 16x16 icons larger randomly

Hello, If some of your images appear stretched-out in PDF, you should try to either adjust or remove the dpi (dots per inch) information from them. Please read this topic in our documentation where you can find more information about this issue: https://www.oxygenxml.com/doc/versions/19.0/ug-editor/...
by cosmin_andrei
Thu Aug 03, 2017 5:18 pm
Forum: Common Problems
Topic: Modifying the label of note type Tip
Replies: 2
Views: 499

Re: Modifying the label of note type Tip

Hello, If the type attribute for the note element is set to other , then to achieve this you can use the value of the othertype attribute. To change the label of note you need to set the othertype attribute as in the example below: <note type="other" othertype="ExampleNote">Note<...
by cosmin_andrei
Wed Jul 26, 2017 12:07 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: [xslt] Failed to process C:\Users\greg.wait\Documents\Testing\Temp\oxygen_dita_temp\stage1.xml
Replies: 3
Views: 511

Re: [xslt] Failed to process C:\Users\greg.wait\Documents\Testing\Temp\oxygen_dita_temp\stage1.xml

Hi Greg, Thank you for contacting us. Just to make sure you performed all prerequisites, have you run the DITA OT Integrator before cloning your custom PDF plugin? This is available as a predefined transformation scenario in the Configure Transformation Scenario(s) dialog. Note that you need to run ...
by cosmin_andrei
Fri Jun 23, 2017 5:34 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Positioning a Graphic on the Cover in .pdf
Replies: 4
Views: 601

Re: Positioning a Graphic on the Cover in .pdf

Hi Garrett, It is possible to use DITA-OT plugins to generate fine tuned PDF outputs adapted to your needs. This can be achieved through installing custom plugins of your own in the configured DITA OT folder. The DITA OT could be the DITA OT 2.x bundled in oXygen, or an external DITA OT of your choi...
by cosmin_andrei
Thu Jun 22, 2017 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Positioning a Graphic on the Cover in .pdf
Replies: 4
Views: 601

Re: Positioning a Graphic on the Cover in .pdf

Hi Garret, Thank you for contacting us! If you are at the beginning of the PDF customization process, maybe you can consider our PDF customization plugin for oXygen user manual. It covers some use cases and it can be used as a starting point: https://github.com/oxygenxml/com.oxygenxml.pdf2.ug/wiki/C...
by cosmin_andrei
Mon Jun 12, 2017 5:27 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: PDF layout customization
Replies: 1
Views: 389

Re: PDF layout customization

Hi, Indeed, once you have deployed your plugin in the plugins subfolder of the DITA-OT2.x, prior to being able to use your plugin, it is essential to ran the DITA-OT integrator, which comes in oXygen as a predefined scenario in the transformation scenarios list from the "Configure Transformatio...

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