Search found 9 matches

by manju
Fri Feb 24, 2017 4:44 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 3715

Re: Webhelp Responsive Issue for IE 11 browser

Hi, We have added "<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/>" as first element after head tag in above mentioned template files. But this "x-ua-compatible" meta tag is not set as first tag in WebHelp Responsive output pages. Due to which ...
by manju
Thu Feb 09, 2017 9:47 am
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 3715

Re: Webhelp Responsive Issue for IE 11 browser

Thanks for your help.
by manju
Wed Feb 08, 2017 3:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Print option on WebHelp Classic output gives 404 Error
Replies: 5
Views: 2216

Re: Print option on WebHelp Classic output gives 404 Error

Hi, In the previous fixes "Link to this page" option was removed from search result page of Webhelp Classic view (frameless version). But That option is also present when we click on "With Frames" icon present on frameless version of Classic view. Can you also remove it from ther...
by manju
Wed Feb 08, 2017 3:36 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 3715

Webhelp Responsive Issue for IE 11 browser

Hi, In IE11 browser Webhelp Responsive gets automatically detected in "Compatibility View" and IE version changes to 7 due to this we are getting many issues for Responsive view. The "meta" tag with "x-ua-compatible" is not set for Responsive view. Although it is presen...
by manju
Tue Jan 24, 2017 1:14 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Print option on WebHelp Classic output gives 404 Error
Replies: 5
Views: 2216

Print option on WebHelp Classic output gives 404 Error

Hi, We are using Oxygen XML Author 18.1 to generate WebHelp Classic output. Frameless version(using index.html) of this output contains an additional print option on search result page. When we click on this print icon 404 error is displayed as It navigates to incomplete url as below: HTTP Status 40...
by manju
Tue Dec 20, 2016 12:28 pm
Forum: Common Problems
Topic: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1
Replies: 2
Views: 1676

Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1

Hi, We are using Oxygen XML Author 18.1 for generating WebHelp classic output. We have copied these output files in our web application and trying to open any topic by passing its Id (helpID from context-help-map.xml) as below : .../index.htm?contextId=ta_manage_create_item but instead of opening to...