Search found 18 matches

by mark_whisler
Sat Dec 17, 2016 1:55 am
Forum: Other Issues
Topic: Updating the JQuery plugin
Replies: 1
Views: 1610

Updating the JQuery plugin

Our security office identified a potential weakness in our WebHelp system, and isolated it to an "older" version of Jquery.js. When I go look at the Jquery website, they are offering 3.1.1.

Has anyone updated to this version and are there any potential pitfalls?

.MW
by mark_whisler
Wed Jun 08, 2016 8:02 pm
Forum: Common Problems
Topic: running out of memory with oXy 17.1.17
Replies: 6
Views: 1648

Re: running out of memory with oXy 17.1.17

We're still having memory issues, now with Author v. 18. We've adjusted the xmx in both the UI and in the .vmoptions file. I'll upload the latest log file shortly. Currently we can only build using Editor 16.1 with the xmx set to either 4096 or 8192.
by mark_whisler
Fri Mar 11, 2016 12:59 am
Forum: Common Problems
Topic: running out of memory with oXy 17.1.17
Replies: 6
Views: 1648

Re: running out of memory with oXy 17.1.17

I forwarded a zip file of the entire log with the subject line
"regarding forum post 37779 - out of memory error in oXy 17.1.17"

Hope that helps
by mark_whisler
Thu Mar 10, 2016 9:58 pm
Forum: Common Problems
Topic: running out of memory with oXy 17.1.17
Replies: 6
Views: 1648

Re: running out of memory with oXy 17.1.17

We're actually still on 1.62 :oops:

I'll attach a log file shortly.
by mark_whisler
Thu Mar 10, 2016 1:42 am
Forum: Common Problems
Topic: running out of memory with oXy 17.1.17
Replies: 6
Views: 1648

running out of memory with oXy 17.1.17

I'm building oXygen webhelp for a pretty large Help system, ~18k topics, with oXy Editor package 17.1.17 and have increased the Advanced>JVM Arguments setting to -Xmx4096m (which works fine in 16.1) but I'm still running out of memory.

Any suggestions?

.MW
by mark_whisler
Wed Sep 09, 2015 7:31 pm
Forum: Common Problems
Topic: oXygen webhelp support for Konqueror/Mozilla on linux
Replies: 2
Views: 917

Re: oXygen webhelp support for Konqueror/Mozilla on linux

I'm sorry to ask a question and drop the issue. It appears to be an issue on the non-help side of the equation, but I'll be keeping an eye on this and I'll be back if I find a need.
by mark_whisler
Wed Aug 12, 2015 3:07 am
Forum: Common Problems
Topic: oXygen webhelp support for Konqueror/Mozilla on linux
Replies: 2
Views: 917

oXygen webhelp support for Konqueror/Mozilla on linux

We're producing a webhelp system for use in both a Windows and a Linux environment. Most of our linux users interact in a VM, and when they open the Help in KDM, it opens in Konqueror. Some features of the webhelp don't seem to function very well in Konqueror. Has anyone reported this in the past, a...
by mark_whisler
Thu Jul 30, 2015 4:20 pm
Forum: General XML Questions
Topic: how to exclude topics from webhelp search
Replies: 1
Views: 1948

how to exclude topics from webhelp search

We have a large help system which contains thousands of error/info/warning messages. I'd like to be able to exclude or restrict search on those. Does oXygen webhelp support the following use in the topicref? <topicref search="no" toc="no" href="bla/bla.msg"/> Is it possible to limit or filter search...
by mark_whisler
Wed Jul 29, 2015 8:56 pm
Forum: Feature Request
Topic: output the message console to a text file
Replies: 1
Views: 1451

output the message console to a text file

It would be nice if there was a parameter that directed the message console to output to a text file.


For some background:

http://www.oxygenxml.com/forum/topic11805.html
by mark_whisler
Wed Jul 29, 2015 8:25 pm
Forum: Common Problems
Topic: output the build message console to a text file
Replies: 4
Views: 1381

Re: output the build message console to a text file

Thats what I usually do, but I had a situation the other day where the console was in excess of 250k lines, and I didnt have enough memory to hold it on the clipboard. I suppose I could just copy/paste it in chunks but I figured there had to be a better way. Moving this to the "Please add this featu...
by mark_whisler
Tue Jul 28, 2015 7:10 pm
Forum: Common Problems
Topic: output the build message console to a text file
Replies: 4
Views: 1381

output the build message console to a text file

Is there a way to redirect the build message console to a text file? I'm building a rather large webhelp project and more than once I haven't been able to copy/paste the 260+ k lines of text because of resources...

Thanks!

.MW
by mark_whisler
Fri Mar 13, 2015 2:16 am
Forum: Other Issues
Topic: customizing for related topic output
Replies: 5
Views: 2817

Re: customizing for related topic output

Yes please! Based on our current models, a single block of Related Information entries would seem to be preferable, and if I do it and my fellow writers hate it, I can always go back.
by mark_whisler
Sat Feb 28, 2015 12:40 am
Forum: Other Issues
Topic: customizing for related topic output
Replies: 5
Views: 2817

customizing for related topic output

We're using oXygen 16.1 to develop a replacement help system using WebHelp output. In the default output, the topics are distributed by topic type, Related concepts, Related reference, Related tasks. Can you direct me to a way to aggregate all related topics under a single "Related topics" entry? Ho...
by mark_whisler
Wed Feb 25, 2015 12:37 am
Forum: Other Issues
Topic: How to access local WebHelp
Replies: 5
Views: 2571

Re: How to access local WebHelp

Cool deal. Found that no problem and now my webhelp starts in master.htm. One problem though, when I try to open an individual html file* the webhelp is invoked somehow and it wants to find index.html even though we aren't using it. For example, I click on the file sta_about_sta.htm in \webhelp\anal...
by mark_whisler
Wed Feb 11, 2015 2:56 am
Forum: Other Issues
Topic: How to access local WebHelp
Replies: 5
Views: 2571

Re: How to access local WebHelp

Apologies. We're using a modified version of the DITA to WebHelp transformation. I've puttered around with the parameters dialog box but haven't found anything that jumps out at me as "make this change to get what you want".

Thanks
by mark_whisler
Mon Feb 09, 2015 9:55 pm
Forum: Other Issues
Topic: How to access local WebHelp
Replies: 5
Views: 2571

How to access local WebHelp

This is a similar question to one asked by tomjohnson1492 here . We're using oXygen 16.1 to create a WebHelp system that our customers ought to be able to access from a local install, or on the internet. When a user opens the help at file:/// ...index.html, the TOC displays, but the content frame is...
by mark_whisler
Fri Sep 12, 2014 8:40 pm
Forum: Common Problems
Topic: Filenames too long in the Eclipse plugin
Replies: 3
Views: 1249

Re: Filenames too long in the Eclipse plugin

Thanks for the prompt reply. It appears that the issue is a WinZip shortcoming. Getting 7zip is a solution we're looking into, however, maybe you could pass this issue along and suggest they use shorter file names? :D
by mark_whisler
Fri Sep 12, 2014 1:35 am
Forum: Common Problems
Topic: Filenames too long in the Eclipse plugin
Replies: 3
Views: 1249

Filenames too long in the Eclipse plugin

Oxygen 16 plugin for Eclipse 16.0.0. Ixiasoft DITA CMS 3.4 I'm trying to create a WinZip self extractor for this plugin and can't include the contents of \frameworks\docbook\xsl\com.oxygen.webhelp\oxygen-webhelp\resources\skins\mobile\jquery.mobile-1.4.0 because WinZip says the filename is too long....