Search found 222 matches
- by bogdan_cercelaru
- Wed May 18, 2022 8:47 am
- Forum: Other Issues
- Topic: Export from WebHelp Skin builder not working
- Replies: 1
- Views: 683
Re: Export from WebHelp Skin builder not working
Hello,
Thank you for reporting this issue.
Our webmasters checked this and now it is fixed. Please try again and let us know if you are able to export the CSS.
Regards,
Bogdan
Thank you for reporting this issue.
Our webmasters checked this and now it is fixed. Please try again and let us know if you are able to export the CSS.
Regards,
Bogdan
- by bogdan_cercelaru
- Fri May 22, 2020 10:19 am
- Forum: Common Problems
- Topic: Security issue reported in Third Party Libraries in OXygen Webhelp Responsive plugin from Version 20.1 till V22
- Replies: 1
- Views: 1088
Re: Security issue reported in Third Party Libraries in OXygen Webhelp Responsive plugin from Version 20.1 till V22
Hello, Thank you for contacting us. Our security response policy can be found here: https://www.oxygenxml.com/security/. We are continuously improve our product security and update the integrated third party libraries. In the new version, v22.1 that was just released we integrate the following versi...
- by bogdan_cercelaru
- Wed May 20, 2020 5:38 pm
- Forum: Feature Request
- Topic: Third Party Library Upgradation Request
- Replies: 1
- Views: 1249
Re: Third Party Library Upgradation Request
Hello, Thank you for contacting us. We are continuously improve our product security and update the integrated third party libraries. In the new version, v22.1 that was just released we integrate the following versions: 1. RequireJS v2.3.5 2. Bootstrap v4.4.4 3. jQuery v3.4.1 As far as I know there ...
- by bogdan_cercelaru
- Tue Mar 31, 2020 1:49 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp Responsive: prevent caching
- Replies: 4
- Views: 1680
Re: Webhelp Responsive: prevent caching
Hi, As explained in the topic that you've indicated, you can use the following meta information to disable browser caching. <meta http-equiv="Pragma" content="no-cache" /> <meta http-equiv="Expires" content="-1" /> but you have to add them using the ${webhelp....
- by bogdan_cercelaru
- Mon Feb 03, 2020 10:27 am
- Forum: Other Issues
- Topic: PHP error message emails
- Replies: 4
- Views: 1968
Re: PHP error message emails
Hello, Unfortunately, I cannot reproduce this behavior even if I'm using the v21.1 build you've indicated (2019101513) by running the built-in transformation scenario (without any customization). Are you using the built-in transformation scenario or a custom one? To make sure that you are using the ...
- by bogdan_cercelaru
- Thu Jan 23, 2020 6:44 pm
- Forum: Other Issues
- Topic: Valid version numbers
- Replies: 1
- Views: 1152
Re: Valid version numbers
Hello,
You can use letters in your version number of the WebHelp Responsive with Feedback, it is not restricted to numbers only,
Regards,
Bogdan
You can use letters in your version number of the WebHelp Responsive with Feedback, it is not restricted to numbers only,
Regards,
Bogdan
- by bogdan_cercelaru
- Mon Jan 20, 2020 5:56 pm
- Forum: Common Problems
- Topic: Webhelp refresh
- Replies: 4
- Views: 2020
Re: Webhelp refresh
Hi, We thought that you are referring to CSS or JS customization, not to the content that is not updating without clearing your browser cache. In this case you could use the following meta information to disable cache: <meta http-equiv="Pragma" content="no-cache" /> <meta http-eq...
- by bogdan_cercelaru
- Thu Jan 16, 2020 5:59 pm
- Forum: Other Issues
- Topic: PHP error message emails
- Replies: 4
- Views: 1968
Re: PHP error message emails
Hello, I've tested using the latest version of Oxygen (v21.1) and I cannot reproduce this behavior. What version of Oxygen are you using (Help > About) to publish your WebHelp Responsive with Feedback? If you are using an old version of Oxygen please try the latest version and let us know if the iss...
- by bogdan_cercelaru
- Wed Oct 23, 2019 2:51 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Deploying local-built web-responsive help outside of local system
- Replies: 1
- Views: 1038
Re: Deploying local-built web-responsive help outside of local system
Hello, In order to make your generated WebHelp available for others you need a web server and you need to deploy the WebHelp to the web server. To deploy the WebHelp to the web server, you just need to copy the entire output directory to the web server and than you will be able to access it in your ...
- by bogdan_cercelaru
- Fri Sep 06, 2019 10:51 am
- Forum: Common Problems
- Topic: Source map error
- Replies: 1
- Views: 1193
Re: Source map error
Hello, .map files allow a browser to download a full version of the minified CSS. It is really for debugging purposes. In effect, the .map missing isn't a problem. You only know it is missing, as the browser has had its Developer tools opened, detected a minified file and is just informing you that ...
- by bogdan_cercelaru
- Mon Jul 22, 2019 3:29 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp Responsive 21.1 - Word boundaries not respected on window resize
- Replies: 4
- Views: 1910
Re: Webhelp Responsive 21.1 - Word boundaries not respected on window resize
Hello, I cannot figure out which component is in your last screenshot but I cannot reproduce this behavior using the latest build of Oxygen (v21.1 build number 2019071807). Please try to install the latest build of Oxygen (v21.1 build number 2019071807) in a new, clean location (do not uninstall the...
- by bogdan_cercelaru
- Mon Jul 15, 2019 4:41 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp Responsive 21.1 - Word boundaries not respected on window resize
- Replies: 4
- Views: 1910
Re: Webhelp Responsive 21.1 - Word boundaries not respected on window resize
Hello, Thank you for reporting this behavior. I've registered an issue in our internal bug tracking system to be fixed in the next maintenance build. In the meantime, you can use a custom CSS to fix this. The following CSS may be used to fix this: .topictitle1, .topictitle2, .topictitle3, .topictitl...
- by bogdan_cercelaru
- Tue Jul 02, 2019 3:12 pm
- Forum: Other Issues
- Topic: Do have a template similar to your help files
- Replies: 1
- Views: 1112
Re: Do have a template similar to your help files
Hello, Our user manual is based on DITA format and we are using a customized "DITA Map WebHelp Responsive" transformation scenario. Unfortunately we do not have a similar output for DocBook format but I've added your vote for this feature in our internal issue tracking system. Regards, Bog...
- by bogdan_cercelaru
- Fri Jun 28, 2019 3:52 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Searching problem of webhelp
- Replies: 1
- Views: 1220
Re: Searching problem of webhelp
Hello, I cannot reproduce this behavior when I try the search function on our online usermanual that is generated using the Oxygen v20.0 (https://www.oxygenxml.com/doc/versions/20.0/ug-editor/search.html?searchQuery=xslt-parameter) or the latest version of Oxygen (https://www.oxygenxml.com/doc/versi...
- by bogdan_cercelaru
- Tue Mar 19, 2019 3:57 pm
- Forum: DocBook
- Topic: DocBook to WebHelp Classic big problem
- Replies: 2
- Views: 3286
Re: DocBook to WebHelp Classic big problem
Hello, Thank you for reporting this. I've tested and I can confirm this behavior. Also, I've registered an issue in our issue tracking system to be addressed by our developers. In the meantime, to fix this issue, you could edit the "${OXYGEN-DIR}/frameworks/docbook/xsl/com.oxygenxml.webhelp.cla...
- by bogdan_cercelaru
- Tue Jan 15, 2019 3:52 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Some questions concerning WebHelp Responsive output
- Replies: 1
- Views: 1464
Re: Some questions concerning WebHelp Responsive output
Hi Susanne, The output contains some collapsible elements such as sections, examples and tables (anything else?). Normally, if a section is collapsed, its title is displayed. However, in some cases, other content is displayed as well. For example, when text is added directly to the section element i...
- by bogdan_cercelaru
- Tue Jan 08, 2019 1:59 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Referencing an external CSS
- Replies: 4
- Views: 2646
Re: Referencing an external CSS
Hello, You could achieve this using the webhelp.head.script parameter that points to an XML file like the one below: <head> <link rel="stylesheet" type="text/css" href="${oxygen-webhelp-output-dir}/CompanyCSS.css" /> <link rel="icon" href="${oxygen-webhel...
- by bogdan_cercelaru
- Tue Sep 25, 2018 12:43 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Appscan security vulnerabilities in responsive
- Replies: 2
- Views: 2064
Re: Appscan security vulnerabilities in responsive
Hello, We ensure that we do our best to meet the most demanding security standards and we are continuously improving our products. I cannot identify such a vulnerability in our WebHelp Responsive output published using the latest version of Oxygen XML Editor (v20.1). To further investigate this we n...
- by bogdan_cercelaru
- Mon Sep 03, 2018 11:34 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: HTML output with embedded CSS
- Replies: 3
- Views: 2504
Re: HTML output with embedded CSS
Hello,
Unfortunately, there is no transformation scenario that generates a single HTML file, without references to external files (CSS, JS or images).
Regards,
Bogdan
Unfortunately, there is no transformation scenario that generates a single HTML file, without references to external files (CSS, JS or images).
Regards,
Bogdan
- by bogdan_cercelaru
- Tue Jul 03, 2018 9:47 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: session.save_path (fatal) WebHelp installation
- Replies: 1
- Views: 1676
Re: session.save_path (fatal) WebHelp installation
Hello, Session variables store user information to be used across multiple pages (e.g. username, options, etc) so that the computer knows who you are. It knows when you start the application and when you end. If the application is not able to store the sessions on your web server, you may get unexpe...
- by bogdan_cercelaru
- Tue May 29, 2018 2:43 pm
- Forum: Common Problems
- Topic: Prevent WebHelp Caching in Browser.
- Replies: 7
- Views: 5148
Re: Prevent WebHelp Caching in Browser.
Hello, Unfortunately we don't have a mechanism to invalidate the entire HTML files. This is controlled by the web server or the client browser. More information about how browser caching works can be found here: https://developer.mozilla.org/en-US/docs/Web/HTTP/Caching You can add the following head...
- by bogdan_cercelaru
- Wed May 02, 2018 4:40 pm
- Forum: XSLT and FOP
- Topic: Adding "Previous" and "Next" to Navigation Arrows
- Replies: 3
- Views: 3219
Re: Adding "Previous" and "Next" to Navigation Arrows
Hello, Using a custom CSS file, you can add a string before/after an element. The following CSS code will add the Previous / Next strings before/after the arrows: span.navprev:before{ display: inline-block; content: "Previous"; color: #347bb7; padding-right: 0.5em } span.navnext:after{ dis...
- by bogdan_cercelaru
- Thu Apr 12, 2018 3:46 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp Common - menucascade produces <abbr>
- Replies: 4
- Views: 2889
Re: Webhelp Common - menucascade produces <abbr>
Hello, The ">" character and the "and then" title are generated by the following template: <xsl:template match="*[contains(@class,' ui-d/uicontrol ')]" name="topic.ui-d.uicontrol"> <!-- insert an arrow with leading/trailing spaces before all but the first uico...
- by bogdan_cercelaru
- Tue Apr 10, 2018 11:22 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp Common - menucascade produces <abbr>
- Replies: 4
- Views: 2889
Re: Webhelp Common - menucascade produces <abbr>
Hello, By default, browsers are rendering the <abbr /> elements with a dotted underline. The underline tells readers that the word in question has extra information associated with it. More information can be found here: https://developer.mozilla.org/en-US/docs/Archive/Web_Standards/Styling_Abbrevia...
- by bogdan_cercelaru
- Tue Mar 27, 2018 4:29 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Removing icons from notes
- Replies: 5
- Views: 2814
Re: Removing icons from notes
Hello,
To remove the background-image from note elements you could use the following CSS fragment:
Regards,
Bogdan
To remove the background-image from note elements you could use the following CSS fragment:
Code: Select all
.note>span{
background-image: none !important;
}
Bogdan
- by bogdan_cercelaru
- Fri Feb 09, 2018 4:00 pm
- Forum: Common Problems
- Topic: How to override the menucascade-separator?
- Replies: 2
- Views: 2345
Re: How to override the menucascade-separator?
Hello,
To remove the dotted line you should use the following CSS code:
Regards,
Bogdan
To remove the dotted line you should use the following CSS code:
Code: Select all
abbr, abbr[title] {
text-decoration: none;
border-bottom: none;
}
Bogdan
- by bogdan_cercelaru
- Fri Jan 19, 2018 4:45 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp classic auto open first result on right pane
- Replies: 1
- Views: 1677
Re: Webhelp classic auto open first result on right pane
Hello, Instead of getting the @href value of the first link and then use it to change the iframe on the right, you could try to get the first link and then trigger a click event as it would be clicked by the user. I've tested using the webhelp.body.script parameter and the following code and it work...
- by bogdan_cercelaru
- Fri Jan 05, 2018 5:26 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Richer formatting within Short Description
- Replies: 7
- Views: 3864
Re: Richer formatting within Short Description
Hello,
I've tested using Oxygen version 19.1 build 2017121318 and I can confirm this behavior.
I've just registered an issue in our internal bug tracking system to be analyzed.
Regards,
Bogdan
I've tested using Oxygen version 19.1 build 2017121318 and I can confirm this behavior.
I've just registered an issue in our internal bug tracking system to be analyzed.
Regards,
Bogdan
- by bogdan_cercelaru
- Thu Jan 04, 2018 3:41 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Richer formatting within Short Description
- Replies: 7
- Views: 3864
Re: Richer formatting within Short Description
Hello, You can add <xref /> elements in the DITA topics short description to add links to specific section or page. Unfortunately, there is no line break element or equivalent in DITA. As a workaround you could use an empty <ph /> element with a custom @outputclass attribute and a custom CSS for sty...
- by bogdan_cercelaru
- Thu Jan 04, 2018 12:54 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Image classes?
- Replies: 1
- Views: 1613
Re: Image classes?
Hello, Yes, you can obtain a custom CSS class in the generated output using the @outputclass attribute in the DITA topic. The value of this attribute will be found in the resulted @class attribute in the output. For example, if your DITA topic contains <image href="path/to/image" outputcla...
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