Search found 221 matches

by bogdan_cercelaru
Fri May 22, 2020 10:19 am
Forum: Common Problems
Topic: Security issue reported in Third Party Libraries in OXygen Webhelp Responsive plugin from Version 20.1 till V22
Replies: 1
Views: 96

Re: Security issue reported in Third Party Libraries in OXygen Webhelp Responsive plugin from Version 20.1 till V22

Hello, Thank you for contacting us. Our security response policy can be found here: https://www.oxygenxml.com/security/. We are continuously improve our product security and update the integrated third party libraries. In the new version, v22.1 that was just released we integrate the following versi...
by bogdan_cercelaru
Wed May 20, 2020 5:38 pm
Forum: Feature Request
Topic: Third Party Library Upgradation Request
Replies: 1
Views: 106

Re: Third Party Library Upgradation Request

Hello, Thank you for contacting us. We are continuously improve our product security and update the integrated third party libraries. In the new version, v22.1 that was just released we integrate the following versions: 1. RequireJS v2.3.5 2. Bootstrap v4.4.4 3. jQuery v3.4.1 As far as I know there ...
by bogdan_cercelaru
Tue Mar 31, 2020 1:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive: prevent caching
Replies: 4
Views: 241

Re: Webhelp Responsive: prevent caching

Hi, As explained in the topic that you've indicated, you can use the following meta information to disable browser caching. <meta http-equiv="Pragma" content="no-cache" /> <meta http-equiv="Expires" content="-1" /> but you have to add them using the ${webhelp.fragment.head} parameter from the transf...
by bogdan_cercelaru
Mon Feb 03, 2020 10:27 am
Forum: Other Issues
Topic: PHP error message emails
Replies: 4
Views: 305

Re: PHP error message emails

Hello, Unfortunately, I cannot reproduce this behavior even if I'm using the v21.1 build you've indicated (2019101513) by running the built-in transformation scenario (without any customization). Are you using the built-in transformation scenario or a custom one? To make sure that you are using the ...
by bogdan_cercelaru
Thu Jan 23, 2020 6:44 pm
Forum: Other Issues
Topic: Valid version numbers
Replies: 1
Views: 231

Re: Valid version numbers

Hello,

You can use letters in your version number of the WebHelp Responsive with Feedback, it is not restricted to numbers only,


Regards,
Bogdan
by bogdan_cercelaru
Mon Jan 20, 2020 5:56 pm
Forum: Common Problems
Topic: Webhelp refresh
Replies: 4
Views: 376

Re: Webhelp refresh

Hi, We thought that you are referring to CSS or JS customization, not to the content that is not updating without clearing your browser cache. In this case you could use the following meta information to disable cache: <meta http-equiv="Pragma" content="no-cache" /> <meta http-equiv="Expires" conten...
by bogdan_cercelaru
Thu Jan 16, 2020 5:59 pm
Forum: Other Issues
Topic: PHP error message emails
Replies: 4
Views: 305

Re: PHP error message emails

Hello, I've tested using the latest version of Oxygen (v21.1) and I cannot reproduce this behavior. What version of Oxygen are you using (Help > About) to publish your WebHelp Responsive with Feedback? If you are using an old version of Oxygen please try the latest version and let us know if the iss...
by bogdan_cercelaru
Wed Oct 23, 2019 2:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Deploying local-built web-responsive help outside of local system
Replies: 1
Views: 222

Re: Deploying local-built web-responsive help outside of local system

Hello, In order to make your generated WebHelp available for others you need a web server and you need to deploy the WebHelp to the web server. To deploy the WebHelp to the web server, you just need to copy the entire output directory to the web server and than you will be able to access it in your ...
by bogdan_cercelaru
Fri Sep 06, 2019 10:51 am
Forum: Common Problems
Topic: Source map error
Replies: 1
Views: 251

Re: Source map error

Hello, .map files allow a browser to download a full version of the minified CSS. It is really for debugging purposes. In effect, the .map missing isn't a problem. You only know it is missing, as the browser has had its Developer tools opened, detected a minified file and is just informing you that ...
by bogdan_cercelaru
Mon Jul 22, 2019 3:29 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive 21.1 - Word boundaries not respected on window resize
Replies: 4
Views: 555

Re: Webhelp Responsive 21.1 - Word boundaries not respected on window resize

Hello, I cannot figure out which component is in your last screenshot but I cannot reproduce this behavior using the latest build of Oxygen (v21.1 build number 2019071807). Please try to install the latest build of Oxygen (v21.1 build number 2019071807) in a new, clean location (do not uninstall the...
by bogdan_cercelaru
Mon Jul 15, 2019 4:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive 21.1 - Word boundaries not respected on window resize
Replies: 4
Views: 555

Re: Webhelp Responsive 21.1 - Word boundaries not respected on window resize

Hello, Thank you for reporting this behavior. I've registered an issue in our internal bug tracking system to be fixed in the next maintenance build. In the meantime, you can use a custom CSS to fix this. The following CSS may be used to fix this: .topictitle1, .topictitle2, .topictitle3, .topictitl...
by bogdan_cercelaru
Tue Jul 02, 2019 3:12 pm
Forum: Other Issues
Topic: Do have a template similar to your help files
Replies: 1
Views: 302

Re: Do have a template similar to your help files

Hello,

Our user manual is based on DITA format and we are using a customized "DITA Map WebHelp Responsive" transformation scenario.
Unfortunately we do not have a similar output for DocBook format but I've added your vote for this feature in our internal issue tracking system.

Regards,
Bogdan
by bogdan_cercelaru
Fri Jun 28, 2019 3:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Searching problem of webhelp
Replies: 1
Views: 438

Re: Searching problem of webhelp

Hello, I cannot reproduce this behavior when I try the search function on our online usermanual that is generated using the Oxygen v20.0 (https://www.oxygenxml.com/doc/versions/20.0/ug-editor/search.html?searchQuery=xslt-parameter) or the latest version of Oxygen (https://www.oxygenxml.com/doc/versi...
by bogdan_cercelaru
Tue Mar 19, 2019 3:57 pm
Forum: DocBook
Topic: DocBook to WebHelp Classic big problem
Replies: 2
Views: 1116

Re: DocBook to WebHelp Classic big problem

Hello, Thank you for reporting this. I've tested and I can confirm this behavior. Also, I've registered an issue in our issue tracking system to be addressed by our developers. In the meantime, to fix this issue, you could edit the "${OXYGEN-DIR}/frameworks/docbook/xsl/com.oxygenxml.webhelp.classic/...
by bogdan_cercelaru
Tue Jan 15, 2019 3:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Some questions concerning WebHelp Responsive output
Replies: 1
Views: 643

Re: Some questions concerning WebHelp Responsive output

Hi Susanne, The output contains some collapsible elements such as sections, examples and tables (anything else?). Normally, if a section is collapsed, its title is displayed. However, in some cases, other content is displayed as well. For example, when text is added directly to the section element i...
by bogdan_cercelaru
Tue Jan 08, 2019 1:59 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Referencing an external CSS
Replies: 4
Views: 1203

Re: Referencing an external CSS

Hello, You could achieve this using the webhelp.head.script parameter that points to an XML file like the one below: <head> <link rel="stylesheet" type="text/css" href="${oxygen-webhelp-output-dir}/CompanyCSS.css" /> <link rel="icon" href="${oxygen-webhelp-output-dir}/CompanyFavicon.png" type="image...
by bogdan_cercelaru
Tue Sep 25, 2018 12:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Appscan security vulnerabilities in responsive
Replies: 2
Views: 1046

Re: Appscan security vulnerabilities in responsive

Hello, We ensure that we do our best to meet the most demanding security standards and we are continuously improving our products. I cannot identify such a vulnerability in our WebHelp Responsive output published using the latest version of Oxygen XML Editor (v20.1). To further investigate this we n...
by bogdan_cercelaru
Mon Sep 03, 2018 11:34 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: HTML output with embedded CSS
Replies: 3
Views: 1279

Re: HTML output with embedded CSS

Hello,

Unfortunately, there is no transformation scenario that generates a single HTML file, without references to external files (CSS, JS or images).

Regards,
Bogdan
by bogdan_cercelaru
Tue Jul 03, 2018 9:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: session.save_path (fatal) WebHelp installation
Replies: 1
Views: 875

Re: session.save_path (fatal) WebHelp installation

Hello, Session variables store user information to be used across multiple pages (e.g. username, options, etc) so that the computer knows who you are. It knows when you start the application and when you end. If the application is not able to store the sessions on your web server, you may get unexpe...
by bogdan_cercelaru
Tue May 29, 2018 2:43 pm
Forum: Common Problems
Topic: Prevent WebHelp Caching in Browser.
Replies: 7
Views: 3147

Re: Prevent WebHelp Caching in Browser.

Hello, Unfortunately we don't have a mechanism to invalidate the entire HTML files. This is controlled by the web server or the client browser. More information about how browser caching works can be found here: https://developer.mozilla.org/en-US/docs/Web/HTTP/Caching You can add the following head...
by bogdan_cercelaru
Wed May 02, 2018 4:40 pm
Forum: XSLT and FOP
Topic: Adding "Previous" and "Next" to Navigation Arrows
Replies: 3
Views: 1576

Re: Adding "Previous" and "Next" to Navigation Arrows

Hello, Using a custom CSS file, you can add a string before/after an element. The following CSS code will add the Previous / Next strings before/after the arrows: span.navprev:before{ display: inline-block; content: "Previous"; color: #347bb7; padding-right: 0.5em } span.navnext:after{ display: inli...
by bogdan_cercelaru
Thu Apr 12, 2018 3:46 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Common - menucascade produces <abbr>
Replies: 4
Views: 1477

Re: Webhelp Common - menucascade produces <abbr>

Hello, The ">" character and the "and then" title are generated by the following template: <xsl:template match="*[contains(@class,' ui-d/uicontrol ')]" name="topic.ui-d.uicontrol"> <!-- insert an arrow with leading/trailing spaces before all but the first uicontrol in a menucascade --> <xsl:if test=...
by bogdan_cercelaru
Tue Apr 10, 2018 11:22 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Common - menucascade produces <abbr>
Replies: 4
Views: 1477

Re: Webhelp Common - menucascade produces <abbr>

Hello, By default, browsers are rendering the <abbr /> elements with a dotted underline. The underline tells readers that the word in question has extra information associated with it. More information can be found here: https://developer.mozilla.org/en-US/docs/Archive/Web_Standards/Styling_Abbrevia...
by bogdan_cercelaru
Tue Mar 27, 2018 4:29 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Removing icons from notes
Replies: 5
Views: 1431

Re: Removing icons from notes

Hello,

To remove the background-image from note elements you could use the following CSS fragment:

Code: Select all

.note>span{
background-image: none !important;
}
Regards,
Bogdan
by bogdan_cercelaru
Fri Feb 09, 2018 4:00 pm
Forum: Common Problems
Topic: How to override the menucascade-separator?
Replies: 2
Views: 1308

Re: How to override the menucascade-separator?

Hello,

To remove the dotted line you should use the following CSS code:

Code: Select all

abbr, abbr[title] {
text-decoration: none;
border-bottom: none;
}
Regards,
Bogdan
by bogdan_cercelaru
Fri Jan 19, 2018 4:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp classic auto open first result on right pane
Replies: 1
Views: 861

Re: Webhelp classic auto open first result on right pane

Hello, Instead of getting the @href value of the first link and then use it to change the iframe on the right, you could try to get the first link and then trigger a click event as it would be clicked by the user. I've tested using the webhelp.body.script parameter and the following code and it work...
by bogdan_cercelaru
Fri Jan 05, 2018 5:26 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Richer formatting within Short Description
Replies: 7
Views: 2132

Re: Richer formatting within Short Description

Hello,

I've tested using Oxygen version 19.1 build 2017121318 and I can confirm this behavior.
I've just registered an issue in our internal bug tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Thu Jan 04, 2018 3:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Richer formatting within Short Description
Replies: 7
Views: 2132

Re: Richer formatting within Short Description

Hello, You can add <xref /> elements in the DITA topics short description to add links to specific section or page. Unfortunately, there is no line break element or equivalent in DITA. As a workaround you could use an empty <ph /> element with a custom @outputclass attribute and a custom CSS for sty...
by bogdan_cercelaru
Thu Jan 04, 2018 12:54 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Image classes?
Replies: 1
Views: 831

Re: Image classes?

Hello, Yes, you can obtain a custom CSS class in the generated output using the @outputclass attribute in the DITA topic. The value of this attribute will be found in the resulted @class attribute in the output. For example, if your DITA topic contains <image href="path/to/image" outputclass="mystyl...
by bogdan_cercelaru
Tue Dec 19, 2017 4:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Font in SVG
Replies: 2
Views: 1455

Re: Font in SVG

Hello, When SVG images are referred in DITA topic using <image href="images/image.svg" /> in the WebHelp output the SVG file are included with the <img/> element. The SVG images linked in HTML files using the <img/> element, may not be rendered properly when other resources are linked from the SVG f...