Search found 25 matches

by david.badger
Thu Feb 01, 2024 1:30 am
Forum: Common Problems
Topic: Issue with Web Author spellcheck
Replies: 2
Views: 224

Re: Issue with Web Author spellcheck

Thanks! This is what we needed.
by david.badger
Tue Jan 30, 2024 10:15 pm
Forum: Common Problems
Topic: Issue with Web Author spellcheck
Replies: 2
Views: 224

Issue with Web Author spellcheck

Hello, We are having an issue in Web Author (version 22.1) running in Websphere traditional. Specifically, the spellcheck never returns any spelling errors. In the logs, we are seeing the following appear during a spellcheck operation: The hunspell library or dictionary could not be loaded, due to j...
by david.badger
Fri Nov 05, 2021 6:54 pm
Forum: Common Problems
Topic: Web Author Component 23.1.1.0 fails to start up in Websphere Traditional
Replies: 3
Views: 998

Re: Web Author Component 23.1.1.0 fails to start up in Websphere Traditional

Thanks for the information. Unfortunately upgrading WAS or switching software is not currently an option.

Is there an official list of supported WAS versions by Web Author release? Having that information would be really helpful.

Thanks again,

Dave
by david.badger
Thu Nov 04, 2021 11:14 pm
Forum: Common Problems
Topic: Web Author Component 23.1.1.0 fails to start up in Websphere Traditional
Replies: 3
Views: 998

Web Author Component 23.1.1.0 fails to start up in Websphere Traditional

Hello, We have been using the Web Author Component 22.1 in Websphere Traditional 8.5.5.16 for some time. When attempting to run 23.1.1 in the same environment, we get the following exceptions on startup, and the Web Author application / admin fails to load: CWNEN0047W: Resource annotations on the fi...
by david.badger
Mon Sep 28, 2020 8:59 pm
Forum: Feature Request
Topic: Screen reader accessibility of tags, review comments, and validation issues
Replies: 3
Views: 2484

Re: Screen reader accessibility of tags, review comments, and validation issues

Thank you for the information. We were able to implement your suggestion of using CSS to clue in a 508 user of the comment anchor's beginning and end. Would there be a way to somehow also implement this for validation issues as well? Thank you for adding a feature request to make the comment hover t...
by david.badger
Sat Sep 19, 2020 12:33 am
Forum: Feature Request
Topic: Screen reader accessibility of tags, review comments, and validation issues
Replies: 3
Views: 2484

Screen reader accessibility of tags, review comments, and validation issues

Hello, we're using Web Author Component 21.1.1 with Accessibility Optimization enabled. Our 508 JAWS testing team is having a few issues related to keyboard navigation inside the Document view. Specifically, how is a visually impaired user utilizing a screen reader able to discern when the cursor is...
by david.badger
Wed Jul 15, 2020 7:28 pm
Forum: Common Problems
Topic: Set "Enable Accessibility Optimization" programmatically
Replies: 3
Views: 2093

Re: Set "Enable Accessibility Optimization" programmatically

Thanks Cristian. I think we're OK with being able to change the default programmatically (not necessarily force it). The use-case is the custom CMS we're integrating with stores user information and preferences. We'd like to be able to read those preferences (including preference for accessibility o...
by david.badger
Mon Jul 13, 2020 6:59 pm
Forum: Common Problems
Topic: Set "Enable Accessibility Optimization" programmatically
Replies: 3
Views: 2093

Set "Enable Accessibility Optimization" programmatically

Hello,

We are using Web Author v. 22.1.

Is there any way to enable accessibility optimization automatically? We don't want users to have to manually enable it. I've looked through all the loading options and can't find this exposed.

Thank you!
by david.badger
Mon May 11, 2020 11:27 pm
Forum: Common Problems
Topic: Web Author loading/caching issue
Replies: 3
Views: 2397

Re: Web Author loading/caching issue

Hi,

Thanks for the quick response. I'm not sure when our client will make time to provide this information, but for the moment they have worked around the issue and set their load balancer to only use one node. I'll update this thread when they're able to provide more information.
by david.badger
Wed May 06, 2020 6:17 pm
Forum: Common Problems
Topic: Web Author loading/caching issue
Replies: 3
Views: 2397

Web Author loading/caching issue

Hello, We are using Web Author 22.0 inside a client's firewall. We have been able to successfully load XML files into the editor using the following setup: embed Web Author inside iFrame with url parameter pointing to a dummy document in plugin.js, stop loading dummy document with event.preventDefau...
by david.badger
Tue Nov 19, 2019 1:14 am
Forum: Other Issues
Topic: Smart Paste for DOCX graphics
Replies: 2
Views: 1128

Re: Smart Paste for DOCX graphics

Thanks for the information, Radu. We'll probably go in the "custom paste image" direction.
by david.badger
Sat Nov 16, 2019 1:37 am
Forum: Other Issues
Topic: Smart Paste for DOCX graphics
Replies: 2
Views: 1128

Smart Paste for DOCX graphics

Hello, We're attempting to use the Smart Paste functionality to be able to copy/paste graphics into XML documents utilizing a custom AuthorExternalObjectInsertionHandler with our framework. We are trying to embed the image data into the href attribute instead of inserting a reference to the graphic....
by david.badger
Thu Jan 18, 2018 8:02 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Publishing topic via DITA OT containing greek characters in file name
Replies: 1
Views: 1279

Publishing topic via DITA OT containing greek characters in file name

Hi, When attempting to publish a DITA topic via oXygen / DITA OT that contains greek characters in the file name, the publishing fails. I have been unable to find a solution or workaround. For example, a file having the name α.dita (greek alpha character dot dita) results in the following message in...
by david.badger
Fri Oct 13, 2017 12:11 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Using conkeyrefs in oXygen Web Author
Replies: 2
Views: 1815

Using conkeyrefs in oXygen Web Author

Hello, We're having trouble figuring out how to insert conkeyrefs in DITA topics using the Web Author. We've defined keydefs in the ditamap, and set the applicable ditamap on the document being edited using the DITA toolbar. However, we only see the option for inserting conrefs - there doesn't appea...
by david.badger
Wed Sep 27, 2017 5:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Automatic ID generation in web author
Replies: 4
Views: 2357

Re: Automatic ID generation in web author

Thank you, I had no idea the idGenerationDefaultOptions.xml file existed. Adding the necessary DITA elements to this file in the DITA framework and uploading to the web author works, and IDs are now being auto-generated.
by david.badger
Tue Sep 26, 2017 7:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Automatic ID generation in web author
Replies: 4
Views: 2357

Re: Automatic ID generation in web author

I was unable to find specific instructions for setting up ID generation, but I did the following. I set up DITA ID Options in the desktop editor (added "p" element to the list), then zipped up the DITA framework folder and uploaded to the web author. Then I restarted tomcat. IDs still are ...
by david.badger
Mon Sep 25, 2017 5:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Automatic ID generation in web author
Replies: 4
Views: 2357

Automatic ID generation in web author

Hi,

I'm looking for a way to enable automatic ID attribute generation for DITA documents in the web author. It doesn't look like this is currently supported.

If not, any guidance on the best way to accomplish this in the web author?

Thanks
by david.badger
Wed Apr 22, 2015 7:03 pm
Forum: Other Issues
Topic: Author Component Applet fails to load
Replies: 1
Views: 2217

Author Component Applet fails to load

Hi, We have a user who is unable to successfully run the Author Component Applet on the oXygen website. Here are his system specifications: java 7 45, 32-bit Windows 7 In IE 11 and Chrome 42 The applet appears to load, but no document is loaded into the editor - he gets a blank editor with "a w...
by david.badger
Wed Apr 22, 2015 6:26 pm
Forum: Other Issues
Topic: Author Component Applet - Required Libraries
Replies: 3
Views: 2063

Re: Author Component Applet - Required Libraries

Hi Radu, Thanks for the information. I was able to remove references to the FOP, truezip, httpclient, icu4j, and batik jars (we're not using SVG graphics) from the JNLP. However, removing all of the batik jars caused an error - apparently the org.w3c.dom.ElementTraversal class located in batik-ext-1...
by david.badger
Mon Apr 20, 2015 7:43 pm
Forum: Other Issues
Topic: Author Component Applet - Required Libraries
Replies: 3
Views: 2063

Author Component Applet - Required Libraries

Hi, We're using version 16 of the applet with the DITA customization, and are attempting to shorten the overall load time. To this end, is there any information you can provide as to which jar files referenced by the JNLP are purely optional, framework-specific, or OS-specific? I know that the JNLP ...
by david.badger
Fri Apr 17, 2015 11:03 pm
Forum: Other Issues
Topic: Heavy CPU usage using Author Component Applet on Mac
Replies: 5
Views: 2884

Re: Heavy CPU usage using Author Component Applet on Mac

Hi RAdu, Thanks for your prompt response. I've followed up with the client and they seem to be having problems with Java 7 in particular, although it doesn't seem like the CPU utilization issue is still a problem. Once they get back with me, I'll start a new thread. If they're able to consistently r...
by david.badger
Wed Mar 11, 2015 7:29 pm
Forum: Other Issues
Topic: Heavy CPU usage using Author Component Applet on Mac
Replies: 5
Views: 2884

Re: Heavy CPU usage using Author Component Applet on Mac

Hi Radu,

They are able to replicate the same high CPU load on the default applet you sent. Is there any other information we can give you?

Thanks,

Dave
by david.badger
Tue Mar 03, 2015 1:08 am
Forum: Other Issues
Topic: Heavy CPU usage using Author Component Applet on Mac
Replies: 5
Views: 2884

Heavy CPU usage using Author Component Applet on Mac

We've noticed extremely high CPU usage on Mac machines running the oXygen applet v. 16.1. We are able to reproduce the issue on two Macs. Machine #1: MacBookAir5,2 OS X Yosemite 10.10.2 1.8 Ghz Intel Core i5 Java JRE 1.8.0_31 Chrome 40.0.2214.115 Safari 8.0.3 Machine #2: MacbookAir5,1 OS X Yosemite ...
by david.badger
Wed Mar 26, 2014 6:12 am
Forum: Other Issues
Topic: Quick Find toolbar in Author Component
Replies: 2
Views: 1588

Re: Quick Find toolbar in Author Component

Hi Radu, Thank you for the suggestion! We were able to implement a simplified find dialog using AuthorDocumentController.getTextContentIterator(int, int) and WSAuthorEditorPageBase.select(int, int) . We also invoke WSAuthorEditorPageBase.scrollToRectangle(Rectangle) after selecting the text to make ...
by david.badger
Tue Mar 18, 2014 6:30 pm
Forum: Other Issues
Topic: Quick Find toolbar in Author Component
Replies: 2
Views: 1588

Quick Find toolbar in Author Component

Hello, We are using the oXygen Author Component v. 15.2 and have a requirement to show a simplified find dialog in the web editor. For the regular find/replace dialog, we map it to a toolbar button like this without a problem: WSAuthorComponentEditorPage authorPage = (WSAuthorComponentEditorPage) ed...