Search found 106 matches

by Eddie
Wed Apr 17, 2019 7:24 am
Forum: Common Problems
Topic: Unable to Install Author V21
Replies: 4
Views: 2068

Re: Unable to Install Author V21

Thanks for the reply and explanation.

That is an odd account name, but it's a work computer and she's stuck with it, apparently.
I'll pass on the information about the zip download.

Cheers,
Eddie.
by Eddie
Tue Apr 16, 2019 4:17 am
Forum: Common Problems
Topic: Unable to Install Author V21
Replies: 4
Views: 2068

Re: Unable to Install Author V21

Hello, Thanks for the reply. The download file was 241MB. I downloaded the installer separately (64-bit) and it was 260MB. She tried installing with this and got the same error. I reiinstalled on my machine (Win8.1 Japanese) with the same installer and had no problem. I'll mail the log file to you. ...
by Eddie
Mon Apr 15, 2019 5:35 am
Forum: Common Problems
Topic: Unable to Install Author V21
Replies: 4
Views: 2068

Unable to Install Author V21

Hello, One of our writers is having trouble installing Author. She is installing in Windows 10 (Japanese). She has tried both V20.1 and V21. In both cases she gets the error below: An error occurred: com.sun.org.apache.xml.internal.serializer.utils.WrappedRuntimeException: 出力メソッド'xml'のプロパティ・ファイル'out...
by Eddie
Thu Apr 04, 2019 1:43 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Is Markdown Validated Differently in V21?
Replies: 4
Views: 2125

Re: Is Markdown Validated Differently in V21?

Hello Radu,

Thanks for the information.

Indeed, as you said in the issue you posted, a line number for the error (or a more simply written message) would be helpful.

Anyway, it's no big deal so we'll just wait for V21.1.

Cheers,
Eddie..
by Eddie
Wed Apr 03, 2019 9:11 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Is Markdown Validated Differently in V21?
Replies: 4
Views: 2125

Re: Is Markdown Validated Differently in V21?

Hello Radu, Thanks for the reply. Regarding "No renderer configured for com.vladsch.flexmark.ext.aside.AsideBlock", the file in question has 3 lines that start with a pipe, like so: | Line 1 | Line 2 | Line 3 If I remove these lines, the file is displayed in DITA Preview. The behaviour is ...
by Eddie
Tue Apr 02, 2019 4:09 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Is Markdown Validated Differently in V21?
Replies: 4
Views: 2125

Is Markdown Validated Differently in V21?

Hello, I have a project which includes some markdown files. After upgrading from V20.1 to V21, I found that Oxygen V21's markdown editor is flagging errors that it did not flag in V20.1. To be specific, the DITA preview window flags the error. The HTML preview displays the file without error. The fi...
by Eddie
Mon Mar 11, 2019 4:29 am
Forum: Other Issues
Topic: Is it possible to use Git Staging with an existing clone?
Replies: 3
Views: 1989

Re: Is it possible to use Git Staging with an existing clone?

You are indeed!

Sorry, missed that.

Thanks for the reply.

Eddie.
by Eddie
Tue Mar 05, 2019 4:23 am
Forum: Other Issues
Topic: Is it possible to use Git Staging with an existing clone?
Replies: 3
Views: 1989

Is it possible to use Git Staging with an existing clone?

Hello, Forgive me if I'm showing my ignorance of Git here, but... Should it not be possible to specify an existing working directory when cloning a repository in Git Staging? For example, in our case we are already using Eclipse and the working directory already exists. It seems to be a waste of tim...
by Eddie
Tue Mar 05, 2019 2:23 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Japanese Fonts Garbled when Converting from Markdown to DITA
Replies: 4
Views: 2430

Re: Japanese Fonts Garbled when Converting from Markdown to DITA

Hello,
Apologies for the late reply. I didn't realise that you'd made the fix.
Anyway, I checked it in V21 and it seems to be converting fine.

Thanks for the effort and response.

Eddie.
by Eddie
Wed Sep 12, 2018 6:05 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Japanese Fonts Garbled when Converting from Markdown to DITA
Replies: 4
Views: 2430

Re: Japanese Fonts Garbled when Converting from Markdown to DITA

Hello Radu,

Thanks for the reply.

Understood. We'll use the other methods for now.

Cheers,

Eddie
by Eddie
Tue Sep 11, 2018 8:18 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Japanese Fonts Garbled when Converting from Markdown to DITA
Replies: 4
Views: 2430

Japanese Fonts Garbled when Converting from Markdown to DITA

Hello Using Author V20.1. We have some Japanese files that we want to convert from markdown to DITA in oXygen. If I convert by right-clicking in the markdown pane and clicking [Export as DITA Topic], they convert normally. If I convert using the Batch Converter add-on, they convert normally. But if ...
by Eddie
Fri Aug 03, 2018 2:08 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Prolog not Displayed in Author View
Replies: 4
Views: 2338

Re: Prolog not Displayed in Author View

Hello,

It is indeed selected. Although how it got selected, I have no idea. I didn't know it had been added in 20.1.
Is there a shortcut key that I could have hit by accident? (I can't find one in the list of menu shortcut keys.)

Anyway, thanks very much for the information.

Eddie
by Eddie
Thu Aug 02, 2018 8:12 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Prolog not Displayed in Author View
Replies: 4
Views: 2338

Re: Prolog not Displayed in Author View

Forgot to mention, this is using Full Tags view.
by Eddie
Thu Aug 02, 2018 8:00 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Prolog not Displayed in Author View
Replies: 4
Views: 2338

Prolog not Displayed in Author View

Hello, Apologies if I'm missing something basic here, but... I've just installed (and re-installed) Author V20.1. The files I am editing have a prolog. This is displayed in Text view but not in Author view. Is there a new display setting that I am missing? I still have V20 installed and the prologs ...
by Eddie
Wed Apr 11, 2018 7:54 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: What is "Rename in" for?
Replies: 2
Views: 1674

Re: What is "Rename in" for?

Understood,

Thanks.
by Eddie
Mon Apr 09, 2018 7:23 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: What is "Rename in" for?
Replies: 2
Views: 1674

What is "Rename in" for?

Hello, I'm going through the refactoring functions in Author V20. What is the "Rename in" command for (under "Refactoring" in the "Document" menu)? At first I thought it was the same as "Rename" under "Refactoring" in the right-click menu, but having...
by Eddie
Tue Jan 30, 2018 7:50 am
Forum: Other Issues
Topic: Open/Find Resource in Japanese Version
Replies: 5
Views: 3481

Re: Open/Find Resource in Japanese Version

Thanks for replying!

Sorry, but I've only just noticed this.

By Preferences->Open/Find Resource, do you mean the Options link in the Open/Find Resource dialog?

(It seems to be working anyway, so thanks for fixing it.)

Eddie
by Eddie
Mon Dec 04, 2017 3:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: collection-type="sequence" and Navigation Buttons
Replies: 4
Views: 2879

Re: collection-type="sequence" and Navigation Buttons

Hello, As a post script to my initial post... I managed to get rid of the last two DOTX031E errors. This was by setting collection-type="sequence" in bookmap, frontmatter, backmatter and booklists in addition to all of the previous elements (part/chapter/topichead/topicref/keydef - basical...
by Eddie
Fri Dec 01, 2017 5:12 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: collection-type="sequence" and Navigation Buttons
Replies: 4
Views: 2879

collection-type="sequence" and Navigation Buttons

Hello, Using Author 19.1 to output webhelp responsive. We want to have a clear run of navigation buttons through all topics - preface to glossary. We've tried various combinations using collection-type="sequence" but always get some messed up links. First, could you confirm something pleas...
by Eddie
Wed Nov 01, 2017 2:38 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem Using conkeyref with glossentry
Replies: 12
Views: 6108

Re: Problem Using conkeyref with glossentry

Hello Radu, Yes, I tried what you suggested. For example, the main glossary reuses some entries from the Canon glossary, so I have these keys in the map: <keydef keys="canon-1" href="canon-gloss.dita#canon-gloss-1"/> <keydef keys="canon-2" href="canon-gloss.dita#ca...
by Eddie
Tue Oct 31, 2017 8:19 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem Using conkeyref with glossentry
Replies: 12
Views: 6108

Re: Problem Using conkeyref with glossentry

Hello Radu, Apologies for bringing this up again. I tried creating a glossary the way you suggested (multiple keys, each pointing to an individual topic (glossentry) in the glossgroup) and, as far as I can tell, it's not allowed. The reason being, the key points to the glossgroup, but you have to sp...
by Eddie
Mon Oct 23, 2017 4:28 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Printing tracked changes/comments
Replies: 11
Views: 5501

Re: Printing tracked changes/comments

Hello Radu, Thanks again for the replies. 1. Changes at map level are not shown in the table of contents. → What kind of changes? Basically, added and deleted topic references, so that you can look at the TOC and tell that a topic reference has been added/changed/deleted. Also, changes to the struct...
by Eddie
Fri Oct 20, 2017 5:27 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Printing tracked changes/comments
Replies: 11
Views: 5501

Re: Printing tracked changes/comments

Hello, With regard to the parameter show.changes.and.comments , I'd like to confirm if the PDF I generate is as it should be. (I can't find a description of how the output should look apart from the image posted by Radu above.) 1. Changes at map level are not shown in the table of contents. (This is...
by Eddie
Fri Oct 20, 2017 3:32 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem Using conkeyref with glossentry
Replies: 12
Views: 6108

Re: Problem Using conkeyref with glossentry

Hello Radu, About picking up the error when validating glossentry conkeyref="keyname/id", this seems to be an improvement in V19.1. I installed it yesterday evening and validating at map level does pick it up. (But validating the individual topic does not.) Until then, I'm sure Oxygen wasn...
by Eddie
Thu Oct 19, 2017 7:35 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem Using conkeyref with glossentry
Replies: 12
Views: 6108

Re: Problem Using conkeyref with glossentry

Hello Radu, Thanks again for the reply. I understand the reasoning behind not allowing ids after the key name now, although the way the file was originally constructed makes sense to me. (It seems cumbersome to define a key for every glossentry.) A couple of follow-up questions based on this: Should...
by Eddie
Wed Oct 18, 2017 10:21 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem Using conkeyref with glossentry
Replies: 12
Views: 6108

Re: Problem Using conkeyref with glossentry

Hello Radu. Thanks for the quick reply. We noticed this because we have someone creating a general manual for some printing software, as well as specific manuals for specific printers (Canon, Ricoh, etc). Each of those manuals has a glossary file (created with multiple glossentries in a glossgroup)....
by Eddie
Wed Oct 18, 2017 9:22 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem Using conkeyref with glossentry
Replies: 12
Views: 6108

Problem Using conkeyref with glossentry

Hello, Using V19.0, if I try to insert a glossentry by conkeyref using the Reuse Content page, I get a "Conref was not expanded" error. It seems that Oxygen isn't picking up the referenced id in the "Reference to" field - just the key name. When I select a target ID and click &qu...
by Eddie
Mon Feb 27, 2017 2:07 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Skins for WebHelp Plugin Output
Replies: 2
Views: 1772

Re: Skins for WebHelp Plugin Output

Thanks very much for the answers.
Eddie.
by Eddie
Thu Feb 23, 2017 5:10 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Skins for WebHelp Plugin Output
Replies: 2
Views: 1772

Skins for WebHelp Plugin Output

Hello, I have a few questions about WebHelp Plugin output. 1. Does the plugin include the same alternative skins that are offered in oXygen? 2. If so, can they be customised using your skin builder? 3. If not, is it possible to use the oXygen skins as is with the WebHelp Plugin output? Do they have ...