Hi I am working with Manoj on the XML side of this. To add some detail, the issue where images are stretched to 100% is only happening in cases where there is a <fig> tag with a <title> tag. So, images are stretched to 100% with XML coded this way... <fig> <title>Sample Image Title</title> <image hr...

Thanks Sorin. This is helpful. - If you can add support for parentenses, brackets and braces ()[]{}, etc -- or at least the error message I mentioned for those characters -- that would be great. - I have asked this before, but maybe it has been added: Is there a Release Notes document somewhere that...

Hi Sorin. Thank you for your response. It would be good if at least there were a helpful message that told users why their search string isn't found -- something like, "You're search string includes non-alphanumeric characters, which are not supported by this search tool. Please try your search...

For clarity, it should be "non-alphanumeric characters". It can find numbers, as well as letters. Just not spaces, punctuation, or special characters.

Hi. I noticed the following topic related to searching angle brackets: http://www.oxygenxml.com/forum/topic9878.html I wanted to add that we have had a number of queries from our users regarding searching character strings that contain non-letter characters. This is most common with strings of code ...

Thanks for the fix, Sorin. We appreciate it.

And to follow up from my previous post regarding URLs, it was also noticed that similar behavior happens with external files that are not meant to display in the Help, such as downloadable Zip files. This is a common scenario in our documentation. Test Scenario for Download Files: 1. Open the sample...

unfortunately I cannot reproduce the problem by testing your example in all of the above-mentioned three browsers. Do the PDFs open in a new tab by default in WebHelp generated from Oxygen Author 14.2, as they do in frames WebHelp? As I've mentioned, this is an essential part of the issue, but your...

Hi Sorin. Our testing has shown that browsers and even browser sessions do not show consistent with the behavior on this issue, so I understand it may be difficult to reproduce reliably. I have created a video to demonstrate our observed behavior in Mac and Windows in Safari, IE, and Chrome. I have ...

Excellent! Thanks Sorin.

Hi Sorin.

I'm not sure what you mean by the Content panel. I sent a video to the Oxygen Support email with a detailed description of our issue, but I haven't heard a response. Will the issue in that video be addressed?

Thanks,
Michaei

HI Sorin. This does not appear to be an issue with the DITA-OT. The Frames-based WebHelp output still works as expected when generated from Author 14.2. See Test Case 4 below. Also, I tried the changes you suggested: Change scope="local" and format="pdf". Changing the scope seems...

I forgot to mention that this issue is observed on multiple machines on Mac and Windows, in IE, Safari, and Chrome.

Thanks.

Hi. As I mentioned in previous threads, we recently upgraded from Oxygen Author 13.2 to 14.2, and have experienced some issues with the new WebHelp format that are affecting our users. The latest is related to opening PDFs from hyperlinks in WebHelp. They are not opening in a new tab, or they are no...

Hi Sorin.

Great to hear you will be fixing this in the future. If this fix becomes available, or you could provide a timeline, we would appreciate an update.

Thank you,
Michael

Hi Sorin. Your suggestion regarding tocWDiv.js resolves one part of the issue: It doesn't make the TOC item bold anymore. However, the more important issue I'm trying to resolve is not fixed: The TOC "jumps" to the first instance of the topic in the TOC. The observed result after the fix i...

Hi Sorin. The issue is backward compatibility. We should not need to make major changes to our source files or document design because you add a new feature to your product. There should be a way to disable it or make it optional. Is there a way to disable the JavaScript that tracks/highlights the f...

Hi Adrian. What version and build number of Oxygen are you using (check in Help > About)? <oXygen/> XML Author 14.2, build 2013021115 Could you please check if it works for you with the Oxygen samples (from the Oxygen/samples folder)? It works fine when I build a sample and run it on my local machin...

Hi. The Epand All [+] and Collapse All [-] buttons on the WebHelp TOC does not appear to be working as expected on Mac OSX. O/S: OSX Mountain Lion Safari 6.0.3: The Expand All [+] button works once, but then Collapse All/Expand All both fail. Chrome 26.0.1410.65: The Expand All [+] and Collapse All ...

Hi. I recently upgraded from Oxygen Author 13.2 to 14.2, and there appears to be a new feature in WebHelp TOC where, when the user clicks a link, the TOC opens to that topic. This is fine when all topics in the ditamap are unique. However, when there are multiple instances of a topic in the ditamap,...

Hi. I have a use case that I am looking for a solution, but I do not know if it is possible in Oxygen Author. This is regarding WebHelp output in Author. By default, if I reference the same topic (e.g. topic.xml) multiple times in a Ditamap, and then create WebHelp output, one instance of the output...

Our testing confirms that these 2 issues appear to be fixed in 13.2.

Thanks,
Michael

Hi. It looks like you have made a change in Oxygen Author 13.2: It is now enforcing the rule that XPaths in the conref attribute use the topic ID. For example: conref="topic.xml# topicid/elementid " This follows the DITA specification. However, previously Oxygen Author supported using just...

Oh,thanks very much, Radu. We are very happy you all are fixing the TOC script error. We'll wait for that fix. I searched the site, but I didn't see a centralized repository for Release Notes. Is there a Release Notes document that explains fixes to the output templates? I don't see this 404 fix her...

Thanks for the update, Adrian, and getting this fix into the release.

If I upgrade to 13.1, can I still use my 13.0 template files for PDF and WebHelp output?

Cheers,
Michael

Hi Radu. //With Frames if (/MSIE (\d+\.\d+);/.test(navigator.userAgent) && currentUrl.search("/") == '0'){ currentUrl = currentUrl.substr(1); } I commented this out, and it seems to be working in IE 8 and IE 9 over the Internet. We would definitely welcome an official code fix, but...

Could you tell me in your case how many topics are referenced in the DITA Map? Between 1500 and 2000. a final solution which would remove the problem completely. Thank you. That will be required before we can fully commit to migrating to Oxygen Author. Our product leads confirmed that we can't ask ...

Oxygen Author 13.0 Internet Explorer 8 DITA WebHelp Output When a topic is displayed without the Content/Search frame (direct URL to the topic HTML page, not to index.html), and I click 'With Frames', the Content/Search frame opens, but the content frame displays a 404 error. This does not seem to b...

Greetings. I'm having 2 issues with DITA WebHelp output. Oxygen Author v 13.0. Internet Explorer 8. (This is not an issue in other browsers, but we are a Microsoft partner, so we must support IE.) Issue 1: Script Running Slowly When I open the WebHelp, I receive a message: "Stop running this sc...