Search found 268 matches

by alin
Thu Feb 08, 2024 2:24 pm
Forum: Common Problems
Topic: long file names for javascript files
Replies: 4
Views: 239

Re: long file names for javascript files

Hello, The file name you are referring to is generated by concatenating the associated topic's ID and a random ID. In your case the longest part of the file name is determined by the topic's ID (the bolded part in xd_5e1fb09edcc3f2d0-1301a99c-18d08dc7830--7fa5 -d1754e330.js ) . The random ID part ge...
by alin
Mon Jan 15, 2024 1:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp search doesn't find term that is present on html-page
Replies: 4
Views: 834

Re: Webhelp search doesn't find term that is present on html-page

Hello, Search results are ranked based on a complex algorithm used by the search engine to determine the relevance of each page (topic) to the user's search query. The search engine computes scores for every topic that matches the search criteria and uses this score to sort the search results. The s...
by alin
Tue Dec 05, 2023 5:21 pm
Forum: Common Problems
Topic: how to enable semantic search without open ai api key
Replies: 2
Views: 248

Re: how to enable semantic search without open ai api key

Hello,

The semantic search functionality is implemented using the OpenAI's public API. The API key is required by Oxygen Feedback to be able to access that API.

If you cannot access the OpenAI service to obtain an API key I'm afraid that you cannot enable the semantic search feature.

Regards,
Alin
by alin
Mon Nov 20, 2023 10:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Using metadata to search WebHelp content
Replies: 4
Views: 2237

Re: Using metadata to search WebHelp content

Hello, I wanted to follow up to announce you that the Oxygen WebHelp Responsive output generated with Oxygen Publishing Engine 26.0 now features faceted search functionality. This feature is powered by Oxygen Feedback 4.0, which can be configured as an external search engine for the WebHelp Responsi...
by alin
Mon Nov 20, 2023 10:13 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Change Search Scop
Replies: 10
Views: 4977

Re: Change Search Scop

Hello, I wanted to follow up to announce you that the Oxygen WebHelp Responsive output generated with Oxygen Publishing Engine 26.0 now features faceted search functionality. This feature is powered by Oxygen Feedback 4.0, which can be configured as an external search engine for the WebHelp Responsi...
by alin
Mon Nov 20, 2023 10:04 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search scope
Replies: 6
Views: 2251

Re: Search scope

Hello, I wanted to follow up to announce you that the Oxygen WebHelp Responsive output generated with Oxygen Publishing Engine 26.0 now features faceted search functionality. This feature is powered by Oxygen Feedback 4.0, which can be configured as an external search engine for the WebHelp Responsi...
by alin
Mon Nov 20, 2023 9:48 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp - Search within current context
Replies: 14
Views: 3879

Re: WebHelp - Search within current context

Hello, I wanted to follow up to announce you that the Oxygen WebHelp Responsive output generated with Oxygen Publishing Engine 26.0 now features faceted search functionality. This feature is powered by Oxygen Feedback 4.0, which can be configured as an external search engine for the WebHelp Responsi...
by alin
Mon Nov 20, 2023 1:46 pm
Forum: Feature Request
Topic: Facet-based search in WebHelp based on <topicmeta> and <topicsubject>
Replies: 7
Views: 2576

Re: Facet-based search in WebHelp based on <topicmeta> and <topicsubject>

Hello, I wanted to update this thread to announce that Oxygen WebHelp 26.0 now features faceted search functionality. This feature is powered by Oxygen Feedback 4.0, which can be configured as an external search engine for WebHelp. To use this functionality, facets are defined using a DITA Subject S...
by alin
Tue Oct 24, 2023 8:26 pm
Forum: Feature Request
Topic: Oxygen Feedback for DocBook
Replies: 3
Views: 1459

Re: Oxygen Feedback for DocBook

Hello, I see that WebHelp for DocBook is deprecated in Oxygen 26. This means that the support of transforming DocBook content to WebHelp is possible to be removed in the future versions of Oxygen. Technically, Oxygen Feedback can be installed on any HTML site. As long as WebHelp (HTML) content can b...
by alin
Wed Sep 27, 2023 1:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Need to put Last Updated in the body of a topic
Replies: 29
Views: 9981

Re: Need to put Last Updated in the body of a topic

Hello, The customization referenced by this topic was designed to work with Saxon PE or EE. It uses the file:last-modified() function that is only available in these distributions of Saxon. The customization is not broken but it must be run with a DITA-OT instance that has been configured to use Sax...
by alin
Thu Sep 14, 2023 8:45 am
Forum: Common Problems
Topic: How to add a version switch dropdown list to the header?
Replies: 4
Views: 632

Re: How to add a version switch dropdown list to the header?

The two options are equivalent. You can contribute an HTML fragment file by referencing it either in the dedicated <html-fragments> section or in the <parameters> section. Under the hood every configuration in the Publishing Template descriptor file is translated as some parameter value :wink:
by alin
Wed Sep 13, 2023 7:26 pm
Forum: Common Problems
Topic: How to add a version switch dropdown list to the header?
Replies: 4
Views: 632

Re: How to add a version switch dropdown list to the header?

Oxygen WebHelp 25.1 has a special placeholder named webhelp.fragment.after.search.input that allows you to insert a custom HTML fragment after the search input. Thus you do not need additional XSLT extension to include the dropdown in the output content. Have a look at the following Publishing Templ...
by alin
Fri Sep 01, 2023 5:44 pm
Forum: Common Problems
Topic: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed
Replies: 19
Views: 2365

Re: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed

Hello,

Please send us a minimal DITA sample on which the problem can be reproduced.

Regards,
Alin
by alin
Thu Aug 31, 2023 11:29 am
Forum: Common Problems
Topic: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed
Replies: 19
Views: 2365

Re: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed

Hello,

We have released a new version of Oxygen Feedback (v. 3.0.3). In this version we have tried to improve the search engine to return better results for Chinese content. Please give it a try!

Regards,
Alin
by alin
Thu Aug 31, 2023 11:24 am
Forum: Common Problems
Topic: Option to hide the promotional link is gone
Replies: 7
Views: 855

Re: Option to hide the promotional link is gone

Hello,

We have released a new maintenance build of Oxygen Feedback (v. 3.0.3). We have enabled the option to hide the link for all paid plans.

Regards,
Alin
by alin
Fri Aug 25, 2023 12:57 pm
Forum: Common Problems
Topic: Option to hide the promotional link is gone
Replies: 7
Views: 855

Re: Option to hide the promotional link is gone

Hello, At the moment, the option to hide the Powered by Oxygen Feedback link is only available for the Business and Corporate subscription plans. I have obtained approval to make this option available for all subscription plans. The change will be available in the next maintenance build of Oxygen Fe...
by alin
Wed Aug 23, 2023 11:40 am
Forum: Common Problems
Topic: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed
Replies: 19
Views: 2365

Re: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed

Oxygen Feedback requires users to be authenticated so that they can post comments. The subscription does not have any restriction for the number of commenters. In addition to users roles that have administration and moderation rights, the following roles are available: Regular User has rights to pos...
by alin
Thu Aug 17, 2023 9:49 am
Forum: Common Problems
Topic: Customizing search results using keywords
Replies: 16
Views: 4759

Re: Customizing search results using keywords

@Alin I enabled the content indexing for the content published for the single site, however, searching with keyword with more than 2 chars doesn't work either. Btw, the comment system works pretty well. image.png image.png We'll continue the investigation of this issue on this thread: https://www.o...
by alin
Thu Aug 17, 2023 9:47 am
Forum: Common Problems
Topic: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed
Replies: 19
Views: 2365

Re: Search with CJK keyword with chars ≥ 3 failed with oxygen feedback cloud deployed

Hi Galano,

Thank you for your feedback!
We are currently investigating the cause of this issue. We will update this thread when we come to conclusion.

Regards,
Alin
by alin
Wed Aug 16, 2023 3:39 pm
Forum: Common Problems
Topic: Customizing search results using keywords
Replies: 16
Views: 4759

Re: Customizing search results using keywords

@Alin Hi Alin, Thanks for the preceding answer. I configured and deployed a webhelp output to my company site, it looks pretty good to me. One thing I'm curious about block-level comments, I noticed block-level comment feature isn't available in html pages converted from markdown. Is that a bug or ...
by alin
Fri Aug 11, 2023 9:48 am
Forum: Common Problems
Topic: Can the opt file be conditionalized?
Replies: 3
Views: 571

Re: Can the opt file be conditionalized?

Hello,

If you are running the WebHelp Responsive transformation from the command line see this article: https://www.oxygenxml.com/doc/versions/ ... cript.html

Regards,
Alin
by alin
Thu Aug 10, 2023 10:18 pm
Forum: Common Problems
Topic: Customizing search results using keywords
Replies: 16
Views: 4759

Re: Customizing search results using keywords

Hello, The members of your current organization can be assigned with moderation roles (Admin or Moderator). This way they will be able to moderate comments on the associated sites or perform other administrative tasks (see more details here ). The roles can be assigned at site level or at organizati...
by alin
Wed Aug 09, 2023 6:59 pm
Forum: Common Problems
Topic: Customizing search results using keywords
Replies: 16
Views: 4759

Re: Customizing search results using keywords

Hello, Starting with version 3.0, Oxygen Feedback can be configured as an external search engine for the Oxygen WebHelp Responsive output. Oxygen Feedback represents a server-side alternative to the default client-side search engine embedded in the WebHelp output. The main benefits of configuring Ox...
by alin
Fri Aug 04, 2023 7:27 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Issue with keyrefs links not showing topic title in webhelp output
Replies: 4
Views: 628

Re: Issue with keyrefs links not showing topic title in webhelp output

Hello,

Please provide a minimal DITA sample on which the issue can be reproduced. The sample should contain the DITA map and few referenced topics. Please make that the sample is valid and does not contain references to missing resources.

Regards,
Alin
by alin
Fri Jul 21, 2023 6:54 pm
Forum: Common Problems
Topic: Webhelp Layout similar to FrameMaker HTML5 output?
Replies: 5
Views: 912

Re: Webhelp Layout similar to FrameMaker HTML5 output?

Hello, Oxygen WebHelp generates an HTML5 output with responsive layout. The WebHelp Responsive output features 4 page types: Main page - the home page Topic page - generated for each DITA topic Search Results page Index Terms page The layout of the topic pages is somewhat similar to the CHM layout. ...
by alin
Tue Jul 18, 2023 4:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Create a new topic taks like postreq and prereq
Replies: 2
Views: 345

Re: Create a new topic taks like postreq and prereq

Hello, From what I understand, you want to add a link to the next topic in the tutorial at the end of a task. You can do this using the <related-links> section that can be inserted after the body of the task ( <taskbody> ). Here is an example: <related-links> <linklist> <title>Next Step:</title> <li...
by alin
Tue Jul 18, 2023 9:10 am
Forum: XSLT and FOP
Topic: Cannot add a paramater
Replies: 1
Views: 888

Re: Cannot add a paramater

Hello, Which XSLT-Import Extension point are you using in your plugin? It is possible that the oxyf:getParameter function is not available in the context of this extension point. Please note that the procedure you have mentioned ( https://github.com/oxygenxml/oxygen-publishing-template-samples/tree/...
by alin
Tue Jun 27, 2023 6:19 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp: How to achieve one-page glossary with term tooltips?
Replies: 4
Views: 566

Re: WebHelp: How to achieve one-page glossary with term tooltips?

Hello, To achieve the desired result (i.e. all glossary terms listed on a single page) you can set the @chunk="to-content" attribute on the Gloassary <topichead> in the first example ( test1 ). <topichead chunk="to-content"> <topicmeta> <navtitle>Glossary</navtitle> </topicmeta> ...