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Oxygen Feedback was designed to be very easy to integrate into your website or WebHelp documentation.

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For the initial demo release, you can try Oxygen Feedback for free. For more details, go to: https://www.oxygenxml.com/oxygen_feedback.html.

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The Oxygen Feedback comment system can be added at the bottom of each topic in your WebHelp Responsive documentation or added to any website.

Adding the Feedback System to WebHelp Responsive Documentation

Prerequisites
  • You must have an installed version of Oxygen XML Editor or Oxygen XML Author with a valid license.
  • For the initial demo release, you can try Oxygen Feedback for free.
  • If this is your first time using Oxygen Feedback, you need to sign up for a Feedback account from the administration login page (https://feedback.oxygenxml.com/login). To do this, you can click on Log in with Google or Log in with Facebook to create an account using your Google or Facebook credentials, or click the Sign Up tab to create an account using your name and email address.
Installation Procedure
  1. Log in to your Feedback account from the administration login page (https://feedback.oxygenxml.com/login).
  2. Click the Add site button to create a site (a Feedback configuration).
  3. In the Settings page, enter a Name and Description for the site configuration. There are some optional settings that can be adjusted according to your needs. For more details, see the Settings Page topic.
  4. Click Continue.
  5. In the Initial version page, enter the Base URL for your website (you can add additional URLs by clicking the Add button). You can also specify an Initial version if you want it to be something other than 1.0. If you do not plan to have multiple versions, leave the version as 1.0. For more details, see the Initial Version Page topic.
  6. Click Continue.
  7. In the Installation page, choose a site generation option:
    1. If you will generate the documentation using a transformation scenario in Oxygen XML Editor/Author, select the Oxygen XML Editor option and follow the on-screen instructions.
    2. If you will generate the documentation using a command-line script, select the Oxygen XML WebHelp option and follow the on-screen instructions.
  8. Click Finish.

Adding the Feedback System to a Website

Prerequisites
  • For the initial demo release, you can try Oxygen Feedback for free.
  • If this is your first time using Oxygen Feedback, you need to sign up for a Feedback account from the administration login page (https://feedback.oxygenxml.com/login). To do this, you can click on Log in with Google or Log in with Facebook to create an account using your Google or Facebook credentials, or click the Sign Up tab to create an account using your name and email address.
Installation Procedure
  1. Log in to your Feedback account from the administration login page (https://feedback.oxygenxml.com/login).
  2. Click the Add site button to create a site (a Feedback configuration).
  3. In the Settings page, enter a Name and Description for the site configuration. There are some optional settings that can be adjusted according to your needs. For more details, see the Settings Page topic.
  4. Click Continue.
  5. In the Initial version page, enter the Base URL for your website (you can add additional URLs by clicking the Add button). You can also specify an Initial version if you want it to be something other than 1.0. If you do not plan to have multiple versions, leave the version as 1.0. For more details, see the Initial Version Page topic.
  6. Click Continue.
  7. In the Installation page, select the Any Platform option, copy the HTML fragment shown in the box, and paste it into your HTML code for each webpage that you want to have the Feedback system embedded.
  8. Click Finish.