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To create a new site configuration, click the Add site button at the top-right corner of the Sites page. This will initiate a three-step wizard for creating the site configuration and installing it on your website or in your WebHelp documentation. The three pages used for the site creation wizard are the Settings, Initial Version, and Installation page. When you create a site configuration, you are automatically assigned a user role of Owner for that site configuration.

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The first page of the site creation wizard is the Settings page.

This wizard page includes the following options and features:

Add a Logo
Click anywhere in the circle that contains the camera icon () to select an image to use for the logo for this site configuration. The logo will be displayed in the tile for this site configuration in the Sites page. The supported extensions are: .jpg, .jpeg, .png, .gif. The maximum allowed size is 2048 KB.
Note: When loading large logo images, they might be resized and lose some image quality. This is done to reduce network data traffic.
Name [Required]
The name of the site configuration. This will be displayed as the title in the tile for this site configuration in the Sites page.
Note: The site configuration name is unique per user. Each user cannot have more than one site configuration with the same name.
Description [Required]
The description of the site configuration. This will be displayed as the description in the tile for this site configuration in the Sites page.
Comments Moderation
  • All - Select this option if you want all comments to require approval by an Owner, Admin, or Moderator before they are posted for all users to see. Also, each Owner, Admin, and Moderator for the site configuration will receive an email when a user adds a comment notifying them that there is a comment waiting for approval.
  • None - Select this option if you want all comments to be automatically approved and posted for all users to see.
Tip: For more information, see Moderating Comments.
Allow Anonymous Users
Select this option if you want to allow comments to be posted anonymously without requiring the user to log in.
Figure 1. Settings Page

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The second page of the site creation wizard is the Initial Version page.

This wizard page includes the following options:

Initial Version [Required]
Each site configuration can have multiple versions. They are managed in the Site Versions page. This is useful if you plan to have multiple versions of the output (for example, multiple versions of published technical documentation or multiple article revisions). This Initial Version option specifies the starting version. In most cases (especially if you do not plan to have multiple versions), you can leave the initial version as 1.0, but you can change it if you want the starting version to be something different.
Site Base URL(s) [Required]
Use this option to specify the Base URL for your website (you can add additional URLs by clicking the Add button).
Warning: The comments component will only appear on pages within the hierarchy of this base URL.
Figure 2. Initial Version Page

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The third page of the site creation wizard is the Installation page. This page is where you choose how to install the configured Feedback system. There are three options:

Oxygen XML Editor
Choose this option if you are adding the Feedback system to WebHelp Responsive documentation AND you will generate the documentation using a transformation scenario in Oxygen XML Editor/Author. When you select this option, instructions will be displayed to help you with the transformation.
Oxygen XML WebHelp
Choose this option if you are adding the Feedback system to WebHelp Responsive documentation AND you will generate the documentation using a command-line script. When you select this option, instructions will be displayed to help you with the script.
Any Platform
Choose this option if you are adding the Feedback system to a website. When you select this option, an HTML fragment will be displayed. You need to copy this fragment and paste it into your HTML code for each webpage that you want to have the Feedback system embedded.
Figure 3. Installation Page