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Problem

I try to start Oxygen XML Author on Windows but it crashed with an error message about Fault Module Name: nvoglv32.dll. What is the problem?

Cause

It is most likely an OpenGL driver issue.

Solution

This can be avoided by creating an empty file called opengl32.dll in the Oxygen XML Author install folder (if you start Oxygen XML Author with the shortcut created by the installer on the Start menu or on Desktop) or in the subfolder bin of the home folder of the Java virtual machine that runs Oxygen XML Author (if you start Oxygen XML Author with the oxygen.bat script). The home folder of the Java virtual machine that runs Oxygen XML Author is the value of the java.home property that is available in the System properties tab of the About dialog box (Help > About).