Troubleshooting Oxygen XML Web Author Errors

This topic is intended for system administrators and integration developers that want to troubleshoot deployment or programming errors. If you are not in either of those categories, you should contact your system administrator or use the Report problem action.

Oxygen XML Web Author intentionally does not provide explanatory messages for errors caused by deployment or programming mistakes. If you are trying to troubleshoot such a problem, you can find more information in the browser logs or in the server logs.

Browser logs
To see the browser logs, open the Developer Tools in your browser. This can usually be achieved by pressing F12.
Server logs
To see the server logs, follow the instructions detailed in the Locating and Configuring Logs topic.