|Syntax and mark-up / Procedures and steps|
A procedure or task containing just one action should be marked-up using the normal steps/step/cmd structure.
A single step procedure should still be marked up using the steps structure, rather than steps-unordered or steps-informal.
Some writers object to the default processing of something like:
<steps> <step><cmd>Eject!</cmd></step> <steps>
because they feel the number is unwarranted or confusing.
However, the semantics of the DITA source should always be observed over any preference in output format. The output processing should be changed if the output needs to be different (in our case, represented as a bulleted item instead of a numbered item). The DITA source shouldn't be corrupted or "bent" to achieve a certain output result.