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<p>Hello,<br>
<br>
We are proud to announce the release of <b>Oxygen Feedback 5.1</b>
for both <b>Cloud</b> and <b>Enterprise</b> editions!<br>
<br>
Version 5.1 continues to bolster the all-in-one solution designed
to enhance community engagement and feedback collection while
empowering documentation with an integrated, robust search engine
and AI assistant for seamless usability. The focus of this release
was to implement a variety of <b>additions and enhancements to
the AI features</b>.<br>
<br>
The AI Assistant chatbot now appears in a non-modal window,
enhancing the browsing and interaction experience. Users are now
able to rate the usefulness of AI Assistant replies, while admins
and moderators can view the ratings to gauge the effectiveness of
the AI Assistant. Admins and moderators can also view the entire
conversation threads that users have sent to the AI Assistant on
each particular site to gain valuable insights into how users
engage with the AI. They also have access to advanced filtering
options to help them quickly locate certain types of threads.<br>
<br>
The organization and site dashboard pages now contain additional
components with information about AI Assistant usage along with
convenient links that navigate to pages with more details.<br>
<br>
The usage statistics pages now also contain more information and
metrics about AI usage. The new AI Assistant Search Summaries
metric enhances user understanding by providing detailed insights
into search summaries, including successful results and chat
continuation. The updated AI Assistant Threads tables empower
users to analyze thread metrics based on reply usefulness,
improving user engagement and response effectiveness.<br>
<br>
This release also includes various security enhancements,
important component updates, and bug fixes.<br>
<br>
For more information about the Oxygen Feedback Cloud edition, see:
<a class="moz-txt-link-freetext" href="https://www.oxygenxml.com/oxygen_feedback_cloud/whats_new.html">https://www.oxygenxml.com/oxygen_feedback_cloud/whats_new.html</a><br>
<br>
For more information about the Oxygen Feedback Enterprise edition,
see:
<a class="moz-txt-link-freetext" href="https://www.oxygenxml.com/oxygen_feedback_enterprise/whats_new.html">https://www.oxygenxml.com/oxygen_feedback_enterprise/whats_new.html</a><br>
<br>
Best regards,<br>
Alin<br>
</p>
<pre class="moz-signature" cols="72">--
Alin Belu
Oxygen XML Editor</pre>
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