<div dir="ltr">Thanks for the follow-up, Ben.<br><br>I&#39;m a little puzzled by this suggestion, though - the PHP source code that I see on git is all C, not Perl.  I don&#39;t know why anyone would build an interpreted language out of another interpreted language - that doesn&#39;t seem like a good idea. :)  More importantly, though, there&#39;s no dependency between php and perl - in fact, the php5 spec file doesn&#39;t list perl as a dependency at all.  That said, both platforms (working and non-working) have the same versions of perl and php (perl is *slightly* newer on the broken system, but since there&#39;s no dependency between perl and php, that build version difference shouldn&#39;t be an issue - the version numbers still match).<div><br></div><div>Oxygen support is looking into the issue here - they&#39;ve been able to reproduce the failure included in the e-mail message.</div><div><br></div><div>FWIW, Novell doesn&#39;t &quot;own&quot; SUSE any more.  They&#39;re a Micro Focus company (as is Novell).  Novell hasn&#39;t &quot;owned&quot; them since 2011, when Attachmate acquired Novell.  Attachmate has since been acquired by MF. :)</div><div><br></div><div>Jim</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Aug 27, 2015 at 6:01 AM, Ben McGinnes <span dir="ltr">&lt;<a href="mailto:ben@adversary.org" target="_blank">ben@adversary.org</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class="">On 27/08/2015 3:37 am, Jim Henderson wrote:<br>
&gt; I&#39;m receiving the following e-mail from a testing server that I&#39;m using<br>
&gt; feedback on:<br>
&gt;<br>
&gt; [73.53.13.170] - 2015-08-26 10:27:46: Unknown error type: [8] Undefined<br>
&gt; property: RecordSet::$m_CurrentRow on line 200 in file<br>
&gt; /var/www/html/PingID-API/oxygen-webhelp/resources/php/classes/db/RecordSet.php<br>
&gt; , PHP 5.4.16 (Linux)<br>
&gt;<br>
&gt; This happens when I submit a comment in the comment system. Doesn&#39;t seem to<br>
&gt; matter if I&#39;m authenticated or not.<br>
<br>
</span>This looks like a Perl error.  It might be the PHP itself, buy the<br>
RecordSet bit definitely looks like Perl and since PHP is written in<br>
Perl that&#39;s the link.  Check the versions of both PHP and Perl on the<br>
servers it breaks then compare to working servers.  Then either raise<br>
a bug with either Red Hat or Novell or with the Perl Foundation.<br>
<br>
Good luck.<br>
<br>
<br>
Regards,<br>
Ben<br>
<span class="HOEnZb"><font color="#888888"><br>
--<br>
Ben McGinnes  <a href="http://www.adversary.org/" rel="noreferrer" target="_blank">http://www.adversary.org/</a>  Twitter: benmcginnes<br>
    Writer, Systems Administrator, Trainer, ICT Consultant<br>
GPGME Python 3 API Maintainer, GNU Privacy Guard  <a href="https://www.gnupg.org/" rel="noreferrer" target="_blank">https://www.gnupg.org/</a><br>
Encrypted email preferred, primary OpenPGP/GPG key: 0x321E4E2373590E5D<br>
OpenPGP/GPG key here: <a href="http://goo.gl/GVGwT" rel="noreferrer" target="_blank">http://goo.gl/GVGwT</a> and <a href="http://goo.gl/SDs0D
OpenPGP/GPG" rel="noreferrer" target="_blank">http://goo.gl/SDs0D<br>
OpenPGP/GPG</a> key transition: <a href="http://www.adversary.org/keyswitch.txt.asc" rel="noreferrer" target="_blank">http://www.adversary.org/keyswitch.txt.asc</a><br>
<br>
<br>
</font></span></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature"><div style="padding:0px;margin:0">
        <table style="border-collapse:collapse;padding:0;margin:0" border="0">
                <tbody><tr>
                        <td style="vertical-align:top;width:75px">                                        
                                <a href="https://www.pingidentity.com/" target="_blank"><img src="http://4.pingidentity.com/rs/671-MGJ-570/images/EXP_PIC_square_logo_RGB_with_hard_drop.png" style="width:75px;height:79px;margin:0;border:none" alt="Ping Identity logo"></a>
                        </td>
                        <td style="vertical-align:top;padding-left:10px;padding-bottom:15px">

                        <div style="margin-bottom:7px">
                                <span style="color:#e61d3c;font-family:arial,helvetica,sans-serif;font-weight:bold;font-size:14px">Jim Henderson</span><br>
                                <span style="color:#000000;font-family:arial,helvetica,sans-serif;font-weight:normal;font-size:14px">Technical Writer<br>Ping Identity</span>
                        </div>
                        <table style="border-collapse:collapse;border:none;padding:0;margin:0">
                                <tbody><tr>
                                        <td style="text-align:right;border-right:1px solid #e61d3c;padding:0 5px 0 0;height:26px"><span style="color:#e61d3c;font-family:arial,helvetica,sans-serif;font-weight:bold;font-size:14px;padding:0 2px 0 0">@</span></td>
                                        <td style="text-align:left;padding:3px 0 0 3px;vertical-align:top"><span style="text-decoration:none;color:#000000;font-family:arial,helvetica,sans-serif;font-weight:normal;font-size:14px;padding:0 0 0 3px"><a href="mailto:jhenderson@pingidentity.com" target="_blank">jhenderson@pingidentity.com</a></span></td>
                                </tr>
                                <tr>
                                        <td style="text-align:center;border-right:1px solid #e63c1d;padding:0;vertical-align:middle;height:26px;padding:0 2px 0 0"><img style="width:13px;height:16px" src="http://4.pingidentity.com/rs/pingidentity/images/EXP_phone_glyph.gif" alt="phone"></td>
                                        <td style="text-align:left;padding:3px 0 0 3px;vertical-align:top"><span style="color:#000000;font-family:arial,helvetica,sans-serif;font-weight:normal;font-size:14px;padding:0 0 0 3px">+1 720.390.3443</span></td>
                                </tr>
                                <tr>
                                        <td style="text-align:center;border-right:1px solid #e63c1d;padding:0;vertical-align:middle;height:26px;padding:0 2px 0 0"><img style="width:18px;height:16px" src="http://4.pingidentity.com/rs/pingidentity/images/twitter_logo.png" alt="twitter"></td>
                                        <td style="text-align:left;padding:1px 0 0 3px;vertical-align:top"><span style="color:#000000;font-family:arial,helvetica,sans-serif;font-weight:normal;font-size:14px;padding:0 0 0 3px">@pingidentity</span></td>
                                </tr>
                        </tbody></table>
                        <table style="border-collapse:collapse;border:none;margin:15px 0 0 0;width:100%">
                                <tbody><tr>
                                        <td style="font-family:arial,helvetica,sans-serif;font-size:14px;font-weight:normal;color:#999999">Connect with us...</td>
                                </tr>
                                <tr>
                                        <td>
                                                <a href="https://www.pingidentity.com/" style="text-decoration:none" title="pingidentity.com" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/EXP_PIC_logo_bug.gif" style="width:23px;height:23px;border:none;margin:0" alt="pingidentity.com"></a>
                                                <a href="https://twitter.com/pingidentity" style="text-decoration:none" title="Ping on Twitter" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/twitter.gif" style="width:20px;height:23px;border:none;margin:0" alt="twitter logo"></a>
                                                <a href="https://www.youtube.com/user/PingIdentityTV" style="text-decoration:none" title="Ping on YouTube" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/youtube.gif" style="width:23px;height:23px;border:none;margin:0" alt="youtube logo"></a>
                                                <a href="https://www.linkedin.com/company/21870" style="text-decoration:none" title="Ping on LinkedIn" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/linkedin.gif" style="width:23px;height:23px;border:none;margin:0" alt="LinkedIn logo"></a>
                                                <a href="https://www.facebook.com/pingidentitypage" style="text-decoration:none" title="Ping on Facebook" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/facebook.gif" style="width:23px;height:23px;border:none;margin:0" alt="Facebook logo"></a>
                                                <a href="https://plus.google.com/u/0/114266977739397708540" style="text-decoration:none" title="Ping on Google+" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/google%2B.gif" style="width:23px;height:23px;border:none;margin:0" alt="Google+ logo"></a>
                                                <a href="http://www.slideshare.net/PingIdentity" style="text-decoration:none" title="Ping on SlideShare" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/slideshare.gif" style="width:23px;height:23px;border:none;margin:0" alt="slideshare logo"></a>
                                                <a href="http://flip.it/vjBF7" style="text-decoration:none" title="Ping on Flipboard" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/flipboard.gif" style="width:23px;height:23px;border:none;margin:0" alt="flipboard logo"></a>
                                                <a href="https://www.pingidentity.com/blogs/" style="text-decoration:none" title="Ping blogs" target="_blank"><img src="http://4.pingidentity.com/rs/pingidentity/images/rss.gif" style="width:23px;height:23px;border:none;margin:0" alt="rss feed icon"></a>
                                        </td>
                                </tr>
                        </tbody></table>
                </td>
        </tr>
        <tr>
                <td colspan="2" style="text-align:left">
                        <hr style="margin:0 0 10px 0;border-color:#f3f3f3">
                        <a href="https://www.pingidentity.com/en/lp/identify-2015.html" target="_blank"><img src="http://4.pingidentity.com/rs/671-MGJ-570/images/EXP_IDENTIFY_email_sig_image.jpg" style="width:323px;height:128px;border:none;margin:0" alt="IDENTIFY 2015"></a>
                        <p style="color:#000000;font-family:arial,helvetica,sans-serif;font-weight:normal;font-size:13px;margin:5px 0 0 0">
                                Join us at <span style="color:#f20e42"><strong>#IDENTIFY2015</strong></span> where<br>tomorrow&#39;s secure enterprise starts today.
                        </p>
                        <p style="color:#000000;font-family:arial,helvetica,sans-serif;font-weight:normal;font-size:13px;margin:5px 0 0 0">
                                <a style="color:#f20e42;text-decoration:none;font-weight:bold" href="https://www.pingidentity.com/en/lp/identify-2015.html" target="_blank">Register today!</a>
                        </p>
                </td>
        </tr>
</tbody></table>
</div></div>
</div>